MAS review
What do you like best about the product?
Maximo is the best in class suite available for Asset Life Cycle Management. It is powerful, flexible and configurable as per the business process.
What do you dislike about the product?
I miss Maximo all users in a cloud. Maximo.com
What problems is the product solving and how is that benefiting you?
Support with strategic and tactical asset management
Maximo is a highly capable platform that requires thought and governance
What do you like best about the product?
Highly configurable product with tremendous out of the box capability.
What do you dislike about the product?
Lack of guidance from IBM about industry specific best practices for how to configure the application to best leverage it at scale. Organization has to go through growing pains over years to refine approaches through trial and error.
What problems is the product solving and how is that benefiting you?
Integrated asset and work management solution for our power generation fleet.
Maximo trainer since 2007, worked with 50+ different organizations using the Maximo and MAS8 & MAS9.
What do you like best about the product?
I love to see the data our users can get out of it!
What do you dislike about the product?
Every major version release changes the interface. This is difficult for users.
What problems is the product solving and how is that benefiting you?
MAS9 has so many great new features that allow the organizations to only use the IBM tools and not need add-ons anymore.
Maximo Application Suite
What do you like best about the product?
It is user friendly and can be configured to do almost anything you want it to do.
What do you dislike about the product?
It's a little pricey and the app points can be confusing.
What problems is the product solving and how is that benefiting you?
We keep track of our assets, the maintenance on them, and all the asset history.
Maximo is a powerful asset management suite if the system is maintained properly
What do you like best about the product?
Ease of connecting and reporting on diverse data
What do you dislike about the product?
IBM SaaS support is not always propmt or knowledgeable
What problems is the product solving and how is that benefiting you?
Analyzing asset costs and performance across a wide set of assets
“Powerful but Complex Enterprise Asset Management Solution
What do you like best about the product?
IBM Maximo Application Suite provides a comprehensive platform for Enterprise Asset Management. I really like how it centralizes asset data, maintenance schedules, and work management into a single system. The dashboards are customizable and provide clear insights into asset health, performance, and downtime. It’s also scalable, so it works well for both mid-sized and large enterprises. Integration with IoT and AI-driven predictive maintenance is a big plus.
What do you dislike about the product?
The interface, while powerful, can feel a bit complex for new users. Initial setup and configuration require technical expertise, and smaller organizations may find it resource-intensive. Performance can slow down when dealing with very large datasets unless optimized properly. Licensing costs are also on the higher side compared to some alternatives.
What problems is the product solving and how is that benefiting you?
IBM Maximo helps us streamline maintenance operations, reduce unexpected downtime, and extend asset life cycles. By tracking assets in real-time and automating work orders, we’ve seen improved efficiency and cost savings. The predictive maintenance capabilities are especially useful, allowing us to identify issues before they become critical. Overall, it has improved operational reliability and compliance.
Good.
What do you like best about the product?
Easy to access and apply. I've used it for multiple applications and it worked really well. fine.
What do you dislike about the product?
Could improve some AI feature on autofilling and make it easier to access the applications.
What problems is the product solving and how is that benefiting you?
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Improved resource management and streamlined operations enhance organizational efficiency
What is our primary use case?
My main use case for IBM Maximo is managing maintenance. I used it first as an end user, and later joined the implementation team. Now I'm administrating and implementing IBM Maximo.
The transition for me moving from using IBM Maximo for maintenance to actually implementing and administering it changed significantly since I have more access. I have a bigger overview vision. Instead of asking for requirements, I'm now implementing them. I'm seeing more benefits and understanding the problems that may affect from a request or a change request.
What is most valuable?
The best features IBM Maximo offers are Service Management and Work Management since they cover all the details and specific requirements that engineers need. The inventory system in IBM Maximo has a point of view of engineering, with many engineering details that help in enhancing the cycle of inventory and specification of each item.
The inventory management in IBM Maximo helps enhance our organization's processes and efficiency. As a former maintenance engineer, I faced many problems, such as having the same item encoded or coded in the item list twice. That doesn't happen in IBM Maximo since you have specifications. You can have exact specifications, such as product dimensions, material, and country of manufacturing. These details help avoid mis-selection of items. IBM Maximo also has alternative items that you can attach to each item. If an item balance is zero, you can see the alternatives instead of waiting for the item to arrive.
IBM Maximo has positively impacted our organization by decreasing inventory costs and optimizing engineers' work time. It has made a great impact on management and auditing cycles from scratch. You can see the status of each record anytime and track history. These aspects have improved significantly.
What needs improvement?
IBM Maximo could be improved if they added a comprehensive finance module, as that would make it a more complete standalone application. Currently, if you need specific finance software, you need to purchase something such as SAP and integrate it with IBM Maximo. Coverage in this area would help reduce dependency on additional software.
Regarding finance features, I would want to see payment capabilities added to IBM Maximo, particularly for factories making payments with providers and collections. This feature isn't adequately covered in IBM Maximo. Additionally, enhanced finance reporting and managing GL would be beneficial. IBM Maximo covers GL but only at a surface level. It doesn't provide deep account analysis.
For how long have I used the solution?
I have been using IBM Maximo for seven years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
IBM Maximo's scalability is very good through integration or implementation. It performs very well in the scalability metric.
How are customer service and support?
The customer support for IBM Maximo is very helpful, and you have your local support. The two support systems cover most of what you will need in your support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used a different solution before IBM Maximo when I was working as a maintenance engineer. It was local software. Though I don't remember its name, it doesn't compare to IBM Maximo at all. There is a significant difference.
What was our ROI?
I have seen a return on investment with IBM Maximo as 5% of cost has been reduced by organizing manpower and material.
What's my experience with pricing, setup cost, and licensing?
Regarding my experience with pricing, setup cost, and licensing for IBM Maximo, I would rate it 8 out of 10.
I gave it this rating because the price is good, but since I'm in Egypt, the dollar rate has increased significantly. It's challenging for companies to acquire IBM Maximo since it's priced in dollars. However, when looking at global pricing, it's fair compared to competitors.
Which other solutions did I evaluate?
Before choosing IBM Maximo, I evaluated other options and determined it was the most suitable one since it covers many business areas needed by engineering departments.
What other advice do I have?
There are many good implemented functions in IBM Maximo, but I see these two functions as the most valuable ones from my point of view.
My advice to others considering IBM Maximo is that top management should hire internal team personnel who are knowledgeable about the system. A good implementation produces great results. The team should be dedicated to IBM Maximo and have substantial experience. Management should ensure people work through IBM Maximo and resist any workarounds to make it successful at their company.
I rate IBM Maximo a 9 out of 10 because of the finance section limitations. However, its cost makes sense due to competitor prices.
Review for Business IBM Maximo Application Suite
What do you like best about the product?
The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life.
Maintenance cost is greatly reduced for our organization r, as we get real-time data on our systems performance and identifying potential issues before any major breakdown or Outage.
What do you dislike about the product?
It took time to get expertise, and the system and integration is bit complex and lengthy, which I assume can be make simpler for the use of a professional or startup person.
What problems is the product solving and how is that benefiting you?
Pro-Active Maintenance: It supports organizations identify or predict equipment failures before they happen., and with the help of AI prediction is somehow identified. one window or unified interface can view faults, clearance and reliability tests.
Software for assets managements
What do you like best about the product?
it is ease of use, Ease of implementation is better, customer support is good, frequency of use is good, number of features, Ease of Integration is good.
What do you dislike about the product?
it is very bulky and there are so many options.
What problems is the product solving and how is that benefiting you?
Assets management, inventory control and Recordablity.
