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Reviews from AWS customer

3 AWS reviews

External reviews

641 reviews
from and

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4-star reviews ( Show all reviews )

    Logan G.

Use cases are vast, any environment can benefit from LM

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
The amount of monitoring capabilities and the web portal functionality/uptime is exceptional. We have been using LM on a global scale utilizing vm collectors and have not had one portal outage. the scale of our environment is ~2500 devices that we monitor and the portal performance and load times are exceptional.
What do you dislike about the product?
downsides of using logicmonitor is the learning curve and resources needed to manage it in order to make it a valuable tool. That is by the nature of monitoring in general so the downsides are minimal when comparing to other vendors.
What problems is the product solving and how is that benefiting you?
Visibility into our network that we simply cannot get out of a static CMDB. Actionable alerting and customized alert routing fits all of the complex needs for global network monitoring and alerting.


    Prakhar M.

Great product for all your IT monitoring needs

  • May 21, 2023
  • Review provided by G2

What do you like best about the product?
One of the standout features of LogicMonitor is its effortless setup process. Within minutes, I was able to connect and monitor multiple devices, servers, and cloud environments without any technical hurdles. The platform's auto-discovery capabilities proved invaluable, automatically detecting and adding relevant devices to my monitoring infrastructure. This streamlined approach saved me considerable time and effort.

The sheer breadth of supported technologies impressed me greatly. LogicMonitor caters to a wide range of systems, including servers, networks, applications, databases, and even cloud platforms like AWS and Azure. Regardless of the complexity or diversity of your IT environment, LogicMonitor's versatile monitoring capabilities ensure that no critical component is left unmonitored.
What do you dislike about the product?
User Interface Customization: While LogicMonitor offers some level of customization, particularly with dashboards and reports, there is room for further enhancement in terms of user interface customization. Providing users with more flexibility to personalize the interface layout and design according to their preferences would be a valuable addition
What problems is the product solving and how is that benefiting you?
LogicMonitor's unified monitoring approach consolidates data from various sources into a single pane of glass, providing a holistic view of my IT infrastructure. The intuitive dashboard design and visualization options made it easy to analyze metrics, spot trends, and identify potential issues before they impacted business operations. The platform's proactive alerting mechanism ensured that I received timely notifications, enabling me to address problems promptly and minimize downtime.


    Vivek P.

Infrastructure Monitoring at its best

  • May 21, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and best for the Infrastructure monitoring
What do you dislike about the product?
Application monitoring is not up to mark
What problems is the product solving and how is that benefiting you?
Infrastructure monitoring


    Information Technology and Services

Solid platform that is allowing us to scale across our current and future technologies

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
The Deployability, the Capability and Flexibility of the platform as a whole
What do you dislike about the product?
Inconsistent UI (Although this is transitional) Once customised heavily, training material becomes of less use, as expected
What problems is the product solving and how is that benefiting you?
The monitoring and visibility of our estate as we enable our clients to move on their digital transformation journey.


    Yuva S.

LogicMonitor: Streamlined Monitoring Solution Empowering Digital Success

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Comprehensive Monitoring: With LogicMonitor, customers may follow and examine many elements of their digital infrastructure, such as servers, networks, apps, and cloud services. Organizations may get a holistic perspective of their surroundings and quickly spot possible problems thanks to this all-encompassing strategy.

LogicMonitor is renowned for its intuitive user interface, which is simple to use and comprehend for both technical and non-technical users. The dashboard offers a consolidated and resizable view of crucial metrics, warnings, and insights, making monitoring and troubleshooting more effective.


Scalability and Flexibility: LogicMonitor is created to grow seamlessly, supporting establishments of all sizes, from start-ups to global corporations.
What do you dislike about the product?
Cost: According to some customers, the cost of LogicMonitor might be rather exorbitant, especially for smaller firms or organizations with tighter budgets. Although LogicMonitor offers a wide range of functions, prospective customers should assess their unique monitoring needs and consider the price structure before choosing the platform.

Beginners may find the first setup and configuration procedure a little challenging, even though LogicMonitor's user interface is typically pleasant. This is especially true for users unfamiliar with monitoring tools or with minimal technical knowledge. The platform's numerous customization choices and feature-rich design may provide a learning curve for certain users.

Customization Restrictions: Despite the extensive selection of monitoring templates and customization possibilities offered by LogicMonitor, some customers have called for even more adaptability.
What problems is the product solving and how is that benefiting you?
Organizations seeking simplified monitoring capabilities might greatly benefit from LogicMonitor. Here are some of the main issues that LogicMonitor resolves and how it is benefiting me, along with the advantages that result from doing so:

1) Infrastructure insight and Proactive Monitoring: Issue: Businesses frequently struggle to acquire complete insight into their intricate digital infrastructures, which creates blind spots and makes it difficult to recognize problems before they get out of hand.
Solution: A consolidated and comprehensive view of infrastructure performance is provided by LogicMonitor, allowing for real-time monitoring of servers, networks, applications, and cloud services. This proactive monitoring strategy aids in detecting abnormalities and possible issues early, limiting downtime and its effects on crucial activities.

2) Efficient Root Cause Analysis and Troubleshooting
Problem: Troubleshooting performance problems may be time-consuming and difficult, frequently leading to extended downtime and higher IT support expenses.
Solution: LogicMonitor's robust analytics and diagnostic tools enable customers to identify the root causes of performance deterioration or disruptions swiftly.


    Chandan T.

Great product for monitoring logs and containers

  • May 12, 2023
  • Review provided by G2

What do you like best about the product?
It's ability to find the logs and anamolies in a fraction of second that too by reading millions of lines is amazing.
What do you dislike about the product?
Nothing much to dislike but some of of the features like connection of backend database etc can be added to further enhance the product.
What problems is the product solving and how is that benefiting you?
Cloud infrastructure monitoring and reading log files across multiple systems was a huge task and multiple human intervention was required all the time. We are amazingly thankful to the product developers.


    Chepchieng B.

LogicMonitor the outstanding software

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
I like several aspects of LogicMonitor and they include the following:
Comprehensive monitoring capabilities.
Its proactive alerts and notifications.
Its customization aspects.
What do you dislike about the product?
It has has several downsides which include:
The customization process is complex.
It needs internet connection to be used.
The pricing is sometimes high for some people which is discouraging.
What problems is the product solving and how is that benefiting you?
Lack of sufficient monitoring.
This has the following benefit where early recognition and taking of precautions can be done.


    Computer & Network Security

Great product for Cloud and Container monitoring

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
It's ability to discover and monitor Cloud and container based workloads. Out of the box monitoring templates with best practice thresholds. It is also reliable.
What do you dislike about the product?
Certain types of customisations can be more difficult than in other products. Main thing is lack of access to backend database, which makes reporting challenging. In general reporting options are limited. SNMP trap support is very basic too.
What problems is the product solving and how is that benefiting you?
The main benefit is visiblity of our cloud and container workloads. We can get a lot of data in a central place and apply alerting based on that. Out of the box alerts are keeping our infrastructure available and performing well.


    Information Technology and Services

LogicMonitor has great info to display but it's not the easiest setting things up.

  • January 24, 2023
  • Review provided by G2

What do you like best about the product?
Being able to have devices in multiple groups is very helpful (i.e. a firewall can be in a 'North Carolina' group as well as a 'security' group)
What do you dislike about the product?
It takes a lot to get set up. On set up, it takes some time getting used to with how things are done but once you get used to it, it's very helpful.
What problems is the product solving and how is that benefiting you?
We replaced a different Monitoring system and this has been a great replacement. We are able to see a lot more in detail to our devices. It also gives detail related to UC servers as well.


    Information Technology and Services

Great monitoring tool but not for everyone

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
I like how much customization there is available for configuring alerts and monitoring on LogicMonitor. I love the organization of the folders as well.
What do you dislike about the product?
I don't like that resources auto-expand when selecting them since depending on how many datapoints are in that resource - it can easily make your list a lot longer and harder to navigate around when all you wanted to do is SSH into the device for example.
What problems is the product solving and how is that benefiting you?
It allows us to monitor client devices in all aspects (CPU, memory, network, etc.) for how we want/need to. It also allows for endless opportunities to customize how alerting occurs.