Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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LM Review
What do you like best about the product?
Monitoring can be heavily customized and records historical data that can be used to identify trends/problems. We can also monitor more types of devices compared to our previous tool.
What do you dislike about the product?
The lack of uptime reporting and network topology map
What problems is the product solving and how is that benefiting you?
The ability to monitor our and our clients' infrastructure so we can address outages as soon as possible. It also allows us to be more proactive with access to historical information,
LM a solid robust monitoring platform.
What do you like best about the product?
Ability to monitor out of the box. Customization across what to monitor and its alerting abilities.
What do you dislike about the product?
API documentation can use more updated documentation for Powershell.
What problems is the product solving and how is that benefiting you?
Active monitoring and alerting for systems in the environment allows us to detect an issue before its effects the business.
Synthetic app & infra monitoring
What do you like best about the product?
Supports several operating systems and hypervisor integrations securing every connection across devices, users and infrastructure
What do you dislike about the product?
Augmenting LogicMonitor with expert personnel for advanced troubleshooting
What problems is the product solving and how is that benefiting you?
Built a complete replica of our data center, complete with racks, floors, and devices for easier monitoring and log management
Automation Engineer within a Managed Services Provider
What do you like best about the product?
I like the extensibility of the platform. They had a lot of great things available out of the box, but there also was a lot of room for customization for some of our more nice needs.
What do you dislike about the product?
I don't like using Groovy in the underlying customizations. As an Automation Engineer, I found that there were a lot of pieces missing and quite frankly required a lot of guess work to get right.
What problems is the product solving and how is that benefiting you?
LogicMonitor is helping us monitor our internal, external, and peripheral systems. It provides us with information such as up time and the capacity of certain system resources (such as cpu, memory, storage capactity, etc.).
LogicMonitor changed how we offer client solutions
What do you like best about the product?
It comes with thousands of modules for the most commonly deployed technologies, and is also deeply customizable.
What do you dislike about the product?
Sometimes it's buggy, and support is helpful but sometimes doesn't have answers that are better than 'wait for the next update'.
What problems is the product solving and how is that benefiting you?
We needed a solution for agentless monitoring for customers who will not accept a full RMM - LogicMonitor has let us grow our business to meet those needs.
So far, great, very impressed
What do you like best about the product?
We moved on from a competing solution to LogicMon and found that the product far exceeded our expectations from working with the other solution. We were able to achieve what we needed to monitor our customer environments as well as our internal infrastructure.
What do you dislike about the product?
I haven't yet found any significant issues that need to be called out, but I'm sure as I continue to learn about the product, I'll discover some situations where product might need some enhancements or the opportunity for me to provide feedback.
What problems is the product solving and how is that benefiting you?
LogicMonitor helps us increase visibility to the customer environments we support and maintain. It allows us to standardize and refine our support procedures with a consistant platform.
LogicMonitor's cloud-based platform is perfect for our hybrid infrastructure.
What do you like best about the product?
I like their architecture. On-site collectors with cloud-based logic and control works very well for us.
What do you dislike about the product?
Access requires internet connectivity. Hard to monitor if network access is compromised.
What problems is the product solving and how is that benefiting you?
LogicMonitor is allowing our Infrastructure and Development teams to access a single source of truth for alerting and troubleshooting.
LogicMonitor makes monitoring logical and a breeze
What do you like best about the product?
LogicMonitor allows for a wide range of platforms to be monitored with relatively low effort. The UI is fairly intuitive and allows for a wide variety of technical competencies to feel comfortable.
What do you dislike about the product?
LogicMonitor works well for Linux based systems however it requires some legwork for windows based monitoring. We've also run into a couple cases where the collectors will run out of memory and then quietly die without trying to restart
What problems is the product solving and how is that benefiting you?
We needed a less intrusive way to monitor resources at a variety of client sites and LogicMonitor being a collector based solution allowed us to reduce the amount of software we needed to install on client machines and still maintain excellent visibility into their infrastructure and workloads.
Great way to increase visibility into your network infrastructure!
What do you like best about the product?
Visibility into your infrastructure whether it be on-prem or cloud.
What do you dislike about the product?
User interfacecould be less cluttered but overall a good experience.
What problems is the product solving and how is that benefiting you?
LogicMonitor helps my company save time troubleshooting with increased visibility into our infrastructure.
A beginner tech's review
What do you like best about the product?
I like Logic Monitor's details and graphs and colors. It does a pretty good job at automation and handling alerts/warnings.
What do you dislike about the product?
I dislike the crowding of the dashboard, there's too much information on the first page itself. I would rather have larger fonts and less data to not confuse me about what I'm looking at.
What problems is the product solving and how is that benefiting you?
It solves our problems of automation and having to look at every alert. It does a good job of warning instead of alerting.
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