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Reviews from AWS customer

3 AWS reviews

External reviews

644 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    David S.

Highly configurable, alerting methods via text/email and can be accessed from anywhere, any device.

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
24/7 Support
automatic reporting and alerting
Can be accessed from Mobile using the App or from any browser
Cost-effective for an all-in-one monitoring solution
What do you dislike about the product?
More on sound alerting, if there could be a tool that can be installed to alert you via sound instead of the browser as it doesn't work very well. Could improve on this
What problems is the product solving and how is that benefiting you?
Monitoring hardware and Network outages, centralized logging for troubleshooting issues, SSL and hardware expiry.
So far, it has been helping but I'm still configuring/tweaking stuff so that I don't get bombarded with unnecessary alerts.7:56 AM 17/2/2022
Recommendations to others considering the product:
If you need a solution that can monitor your infrastructure from anywhere, has 24/7 online support, is highly compatible with most (if not, all) hardware, is cost-effective and easy to deploy and manage....then LOGIMONITOR is the ONE


    Ray H.

Logic Monitor

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use. Functionality. Interface. Support
What do you dislike about the product?
Sometimes gets wonky if permissions are not set correctly
What problems is the product solving and how is that benefiting you?
Daily monitoring of devices


    Information Technology and Services

My Honest Review of LogicMonitor

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
The technical aspects of the tool and how easy it is to onboard new systems into the tool. We were easily able to add this tool into all of our environment including Cisco, Microsoft, VMWare and other vendors systems.
What do you dislike about the product?
The adding of devices was a little more complex than other systems and while that can go to our benefit it would be great to have the option for a simple device add vs an advanced one.
What problems is the product solving and how is that benefiting you?
We are able to monitor our entire environment from Servers, Network and Telephony. We also are able to monitor applications and other systems in our environment. The ability to maintain a high availability has been a huge benefit for us.


    Insurance

A pretty good monitoring tool

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
There are a myriad of ways to customize and organize data. It is very simple to create advanced reports and dashboards. Compared to some other products, it is easier to set up and configure. The fact that it is agentless is a big plus. The customer support is outstanding and very responsive and helpful at all times (even at 2AM with a weird question)
What do you dislike about the product?
Permissions can be a little more granular to allow for more delegation of duties and allow some autonomy of different groups. We would like to see some improvements backend administration as well as some ability to create alerts.
What problems is the product solving and how is that benefiting you?
We have been able to get proactive alerts on disk space, alert trending, SSL monitoring. We have also been able to find unused resources allowing us to delete and recover resources


    Information Technology and Services

Pretty good

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
The Quick setup to get started. I have used quite a few different monitoring services that took a bunch of time or did not show any good information till it "learned" your network.
What do you dislike about the product?
The cost is high to use for your whole environment. It does get cheaper with more licenses and adding 25 at a time but it takes time to add each one still to get to the right number. The cloud license is very expensive.
What problems is the product solving and how is that benefiting you?
We are using it to give customers insight into the cloud services we offer. Before we had no way to show a customer's environment metrics without a lot of work and giving them a static report.


    Geffry F.

its new for us but overall we like to product

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
we have the control and filter, also like the friendly interface
What do you dislike about the product?
don't have dislike for now until we put in production
What problems is the product solving and how is that benefiting you?
we are moving from Patrol Central to LogicMonitor


    Wholesale

LogicMonitor Review

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Alert parameters needed for different devices autodetect and relatively accurate.
What do you dislike about the product?
Initial alerts are a bit noisy until fine-tuned down a bit.
What problems is the product solving and how is that benefiting you?
It can bring to your attention issues you may not have realized existed.


    Telecommunications

LogicMonitor is great!

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
I like the design of the platform as it is a SaaS. There is no overhead on having servers deployed, including having a main server and database server. Although you still need collectors, it only requires minimal management
What do you dislike about the product?
Some features that are not yet supported for Network operations ex. having the ability to send a script/command to a device over the LM console and being able to select multiple devices and edit their properties via a radio button or selection method
What problems is the product solving and how is that benefiting you?
Device status that are usually takes time to setup monitoring and look into. Most needed MIBs/OIDs are already part of the native monitoring/discovery this enables you to quickly build your monitoring space


    olu o.

It contains a lot of the features that am looking for and beyond. Easy to use features.

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
I love the most the alerting and reporting function.
What do you dislike about the product?
The interface can be over crowded atime if loading up all the metrics
What problems is the product solving and how is that benefiting you?
Rather than being reactive by team is now more proactive to issues that may arise.


    Faith M.

Best learning experience

  • November 25, 2021
  • Review provided by G2

What do you like best about the product?
The console is user friendly and easy to us
What do you dislike about the product?
It takes to much work to sort out data according to own view
What problems is the product solving and how is that benefiting you?
The alerts are helping us resolve issues with our devices.