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Reviews from AWS customer

3 AWS reviews

External reviews

641 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

My Honest Review of LogicMonitor

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
The technical aspects of the tool and how easy it is to onboard new systems into the tool. We were easily able to add this tool into all of our environment including Cisco, Microsoft, VMWare and other vendors systems.
What do you dislike about the product?
The adding of devices was a little more complex than other systems and while that can go to our benefit it would be great to have the option for a simple device add vs an advanced one.
What problems is the product solving and how is that benefiting you?
We are able to monitor our entire environment from Servers, Network and Telephony. We also are able to monitor applications and other systems in our environment. The ability to maintain a high availability has been a huge benefit for us.


    Insurance

A pretty good monitoring tool

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
There are a myriad of ways to customize and organize data. It is very simple to create advanced reports and dashboards. Compared to some other products, it is easier to set up and configure. The fact that it is agentless is a big plus. The customer support is outstanding and very responsive and helpful at all times (even at 2AM with a weird question)
What do you dislike about the product?
Permissions can be a little more granular to allow for more delegation of duties and allow some autonomy of different groups. We would like to see some improvements backend administration as well as some ability to create alerts.
What problems is the product solving and how is that benefiting you?
We have been able to get proactive alerts on disk space, alert trending, SSL monitoring. We have also been able to find unused resources allowing us to delete and recover resources


    Information Technology and Services

Pretty good

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
The Quick setup to get started. I have used quite a few different monitoring services that took a bunch of time or did not show any good information till it "learned" your network.
What do you dislike about the product?
The cost is high to use for your whole environment. It does get cheaper with more licenses and adding 25 at a time but it takes time to add each one still to get to the right number. The cloud license is very expensive.
What problems is the product solving and how is that benefiting you?
We are using it to give customers insight into the cloud services we offer. Before we had no way to show a customer's environment metrics without a lot of work and giving them a static report.


    Geffry F.

its new for us but overall we like to product

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
we have the control and filter, also like the friendly interface
What do you dislike about the product?
don't have dislike for now until we put in production
What problems is the product solving and how is that benefiting you?
we are moving from Patrol Central to LogicMonitor


    Wholesale

LogicMonitor Review

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Alert parameters needed for different devices autodetect and relatively accurate.
What do you dislike about the product?
Initial alerts are a bit noisy until fine-tuned down a bit.
What problems is the product solving and how is that benefiting you?
It can bring to your attention issues you may not have realized existed.


    Telecommunications

LogicMonitor is great!

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
I like the design of the platform as it is a SaaS. There is no overhead on having servers deployed, including having a main server and database server. Although you still need collectors, it only requires minimal management
What do you dislike about the product?
Some features that are not yet supported for Network operations ex. having the ability to send a script/command to a device over the LM console and being able to select multiple devices and edit their properties via a radio button or selection method
What problems is the product solving and how is that benefiting you?
Device status that are usually takes time to setup monitoring and look into. Most needed MIBs/OIDs are already part of the native monitoring/discovery this enables you to quickly build your monitoring space


    olu o.

It contains a lot of the features that am looking for and beyond. Easy to use features.

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
I love the most the alerting and reporting function.
What do you dislike about the product?
The interface can be over crowded atime if loading up all the metrics
What problems is the product solving and how is that benefiting you?
Rather than being reactive by team is now more proactive to issues that may arise.


    Faith M.

Best learning experience

  • November 25, 2021
  • Review provided by G2

What do you like best about the product?
The console is user friendly and easy to us
What do you dislike about the product?
It takes to much work to sort out data according to own view
What problems is the product solving and how is that benefiting you?
The alerts are helping us resolve issues with our devices.


    Financial Services

Very easy to setup, immediately gathers useful data

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
The key value for me is the ease of setup and broad support for devices (servers, network, ILO, etc). Immediately having it archive configs, notify on BGP or Disk issues is what we're looking for, with the ability to keep pushing deeper as we have time.
What do you dislike about the product?
Built in dashboards are very nice, and while it's not hard to setup new ones, adding things like variables to narrow details is a little clunky.
What problems is the product solving and how is that benefiting you?
Simple but effective operational monitoring. Most other products require quite a bit of configuration to produce value, have databases we need to support, etc.


    Computer Software

A cloud-based through monitoring solution

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
- It supports almost all of the elements in the infrastructure, including switches, routers, firewalls, WLC and access points, virtual machines, etc.
- You can create dashboards and tune them as you want.
What do you dislike about the product?
- As of this moment, I think the GUI is not that user-friendly and smooth. Some bugs within the dashboards are not big blockers but are worth paying attention.
What problems is the product solving and how is that benefiting you?
- It gives you a surprisingly great inside regarding your routing infrastructure.
- It provides a great insight into your network by creating useful alerts even if they are false positives.