Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Almost everything one could ask for in a monitoring solution
What do you like best about the product?
The built in templates (LogicModules) make setting up new resources pretty easily out of the box. For devices not already available, there is a large exchange community that makes the initial monitoring setup relatively painless.
What do you dislike about the product?
Unfortunately, the biggest issue is the price, which is higher than it should be in my opinion. This makes this only a viable solution for larger enterprises or companies with a higher IT budget.
What problems is the product solving and how is that benefiting you?
We implemented LogicMonitor to provide a window into our network in order to be more proactive when responding to issues. We were also looking for a cloud - rather than an on-premises - solution, and LogicMonitor has provided a great, stable cloud solution to address this need. The dashboard widgets make it easy to view the health of our entire organization quickly.
The application is very user friendly and the support is very knowledable and quickly available.
What do you like best about the product?
The built in functionality is comprehensive.
What do you dislike about the product?
Nothing big so far. It's a big step up from WUG.
What problems is the product solving and how is that benefiting you?
Network, QoS, and Windows server infrastructure monitoring.
Platform is extensive and allows for very granular monitoring across the infrastructure.
What do you like best about the product?
LogicMonitor appears to support many different vendors, from an infrastructure perspective this is very useful as there are many disparate systems and being able to consolidate monitoring into one platform is very useful. In addition, having an automatic AI-generated analysis of faults greatly reduces time to resolution for incidents. Being able to consolidate monitoring from several different products allows us to effectively resolve issues or even be proactive as things could escalate.
What do you dislike about the product?
Have not used this product sufficiently to make a determination on dislikes.
What problems is the product solving and how is that benefiting you?
Monitoring gaps across disparate infrastructure systems. Allowing us to connect the dots, so to speak, and understand how things are interacting and finding pain points. Being able to show these items on dashboards, and showing the interactivity is extremely helpful.
In-depth, precise monitoring!
What do you like best about the product?
The onboarding process is great and the support team are very helpful.
What do you dislike about the product?
There us quite a step skill curve needed to use it.
What problems is the product solving and how is that benefiting you?
We are looking at advanced Azure monitoring.
LogicMonitor has Logic in Everything
What do you like best about the product?
The distributed Monitoring system, Agent Less, Threshold system.
What do you dislike about the product?
SN integration, The dashboards can be improved.
What problems is the product solving and how is that benefiting you?
Bulk URL upload issue. I have been able to add many URLs within a short time.
Recommendations to others considering the product:
LogicMonitor is one of the well-organised tool in the market and very easy to adapt to any industry. It has everything that you need for your company. We have been looking for more than 2 years tool like LM. This is the latest cloud-based monitoring tool that can monitor the cloud apps.
LogcMonitor is great for maturing start-up!
What do you like best about the product?
I love the ease of use when it comes to setting up and maintaining LogicMonitor. It's robust enough to handle whatever we throw at it, while being easy enough that a very small team can manage it on the back burner and not get slammed with false positives!
What do you dislike about the product?
New Alerts interface makes filtering a little hard, and it doesn't seem to have automated remediation as something that is easily visible.
What problems is the product solving and how is that benefiting you?
We didn't have a good monitoring solution here before this, and previous places used more legacy software that required WAY more tuning. LM is easy to use, and pretty finely tuned out of the box.
Recommendations to others considering the product:
Super easy to use, Great support team. Overall, a really wonderful product!
Very good monitoring platform
What do you like best about the product?
Automation, ease of use, and documentation
What do you dislike about the product?
The interface of the android app still needs some honing I think.
What problems is the product solving and how is that benefiting you?
Monitor multiple machines in different locations, by a small team.
Recommendations to others considering the product:
I would recommend to take the skilljar training.
Best in class SaaS based IT monitoring
What do you like best about the product?
The automation of simple tasks such as creating onboarding scripts to ensure devices being added are done in a standardized method. LM automatically detects what specifically needs to be monitored for each device. If you choose that its not necessary or monitoring needs to be adjusted, the UI is simple enough to tweak or turn off completely.
What do you dislike about the product?
The UI can be challenging at times to navigate. There is a learning curve to the platform. I've had issues with the alerts page, trying to view alerts on a smaller screen such as a laptop can be challenging. The provided view has limitations to it. I believe this is being fixed in future releases.
What problems is the product solving and how is that benefiting you?
I've used a lot of different monitoring solutions in my past and have spent over a year working with Logic Monitor. I can confidently say that nothing matches the capability or feature set that Logic Monitor provides. The platform has capabilities of monitoring cloud portals, on-prem infrastructure, internal applications and web sites, etc. I've always ran in to issues with monitoring Linux based systems until we discovered LM. Now we are able to monitor Linux OS devices with ease.
Recommendations to others considering the product:
I would recommend starting with LogicMonitor's SkillJar to go through the LogicMonitor training. This will help learn the user interface and become more familiarized with the platform and how it functions. Always look to automate as many of admin processes as possible. Create custom groups which will help detect if something was onboarded incorrectly or having issues that you my want to know about. Lastly the out of box dashboards and gauges are helpful, but don't hesitate to seek assistance from LM support to create custom dashboards.
Great platform with continued growth and ability to continuously execute improvements
What do you like best about the product?
Fully customizable platform that we can cater to our individual needs in terms of reporting and alerting. They make it easy to work backward in an alert to not only find the root cause but adjust the thresholds and/or even remove alerts for benign errors.
What do you dislike about the product?
The incredible amount of customization for alert routing can be daunting at first.
What problems is the product solving and how is that benefiting you?
We're able to focus on business-critical problems and cut down on alert bloat.
Great product, really add value
What do you like best about the product?
Provides great monitoring resources. Clients and we, love long term trend graphs and forecasting.
What do you dislike about the product?
Reporting just doesn't cut it for us. Would love to see more graphical reporting.
What problems is the product solving and how is that benefiting you?
Network and physical server asset alerting
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