Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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IT Employee Experience Manager
What do you like best about the product?
One panel admin console for all. Simple to use.
What do you dislike about the product?
Configure LM is a little bit hard and complicated.You need to have some coding skills.
What problems is the product solving and how is that benefiting you?
It really helps us to monitor the servers health. We receive alerts by email and text.
Good Tool for Monitoring
What do you like best about the product?
Customization options and Dashboards for performance monitoring of the infrastructure.
What do you dislike about the product?
Integration options with ticketing tools. I believe there should be more to that.
What problems is the product solving and how is that benefiting you?
We monitor various matrices and performance of our Production devices. It is very accurate and provide variety of customization options.
Easy to use and maintain, features growing every month
What do you like best about the product?
Simplicity in the UI, and all bulk storage done in the cloud meaning the age old issue of bulky on-premise servers are no longer a bother.
What do you dislike about the product?
Some features lack clarity initially, and the alerting could be improved and more easily customisable. The emailed alerts could be styled (HTML) fairly easily but this feature is still absent.
What problems is the product solving and how is that benefiting you?
We use LM for dashboarding of critical systems end-to-end and finite monitoring of process/tasks. It has helped analiyse netflow on switching to resolve large scale issues also.
Great product and alternative to Zenoss
What do you like best about the product?
Ease of use, intuitive GUI, support for cloud services and website monitoring.
We replaced Zenoss (open source product) with LogicMonitor last year. It's been a great success to date.
We replaced Zenoss (open source product) with LogicMonitor last year. It's been a great success to date.
What do you dislike about the product?
Sometimes it's hard to open links from LogicMonitor in a new Chrome tab.
What problems is the product solving and how is that benefiting you?
All monitoring of our cloud infrastructure hosted in Azure and AWS.
LogicMonitor review
What do you like best about the product?
We use logic monitor for monitoring both cloud and on prem appliances. It is easy to configure and use.
What do you dislike about the product?
None. With the features that I use, I am satisfied
What problems is the product solving and how is that benefiting you?
Problems solved are better monitoring/ alerting system for our appliances
Using Logicmonitor for the past one year
What do you like best about the product?
Easy to use LogicMonitor cloud portal. Timely updates to the product. Easier to add/manage devices.
What do you dislike about the product?
Alert tuning on the LogicMonitor platform could be improved.
What problems is the product solving and how is that benefiting you?
Easy to manage all our Server and Network devices within a centralized platform. Vastly improved our network monitoring ability.
LM Experience
What do you like best about the product?
I love the graphs and the historical data to troubleshoot the issues.
What do you dislike about the product?
Not pleasant experience when we have a collector issues which triggers no data alerts
What problems is the product solving and how is that benefiting you?
Quick escalations to appropriate teams to resolve the issue. Its east to setup monitoring on devices and friendly support staff for the help!
Why would I want my monitoring in the cloud?
What do you like best about the product?
LogicMonitor's deployment gives it a unique ability to alert you if the cloud loses contact with the on-prem collectors. This ability is a huge benefit over pure on-prem solutions i've seen where a catastrophic outage would take the whole system down and no alerts would get out.
What do you dislike about the product?
I feel like I almost always say that IT solutions are overpriced. So, I feel that LogicMonitor is priced a little high. But I have never run a software company so this may be an uninformed opinion. I also wish that they had an entry level solution with fewer monitored devices for a lower cost (they used to). Also, sometimes i struggle trying to tweak monitoring settings. But their support is always very helpful.
What problems is the product solving and how is that benefiting you?
LogicMonitor has given my team peace of mind that we will get alerting for every type of outage that we can think of. Their alert options give us flexibility to escalate as needed which we did not have before.
LogicMonior Review
What do you like best about the product?
Ability to monitor all devices at multiple sites
What do you dislike about the product?
Duplication with VMware Environments, false alerts due to collector issues
What problems is the product solving and how is that benefiting you?
We receive notifications when essential storage volumes are low on space, allowing us to correct before users notice any issues. Being able to track disk usage over time and estimate growth is also benificial
Recommendations to others considering the product:
Ensure you are not overcommiting licenses for VMware or Storage components with mutiltple IP addresses
robust and extremely versitile monitor
What do you like best about the product?
external monitoring, details in reporting, ability to monitor almost anything
What do you dislike about the product?
a bit too complicated and time consuming to get to where you need it to be.not cheap
What problems is the product solving and how is that benefiting you?
Netflow monitoring, has improved visibility for internet usage. SQL monitoring has improved performance adjustments.
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