Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
640 reviews
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Great flexibility
What do you like best about the product?
The reporting and the ability to create custom probes
What do you dislike about the product?
The interface is a bit intensive in getting to data
What problems is the product solving and how is that benefiting you?
taking our alert data and making good use. We have been able to create a galss
Inexpensive and Critical for Alerting
What do you like best about the product?
It tends to remove a lot of the alert fatigue we experience in our business. We are able to quickly get monitoring on servers without worrying about what forwarder is configured. It saves our small group a significant amount of time.
What do you dislike about the product?
The documentation regarding api calls was a bit lacking at some points.
What problems is the product solving and how is that benefiting you?
Alert Fatigue
Monitoring of Websites without a ton of licensing
Monitoring specific processes and services on key servers
TTO overall for monitoring.
Monitoring of Websites without a ton of licensing
Monitoring specific processes and services on key servers
TTO overall for monitoring.
Recommendations to others considering the product:
It is the quickest setup with the biggest value added.
Logic Monitor is Well-integrated with ServiceNow
What do you like best about the product?
Since replacing a network monitoring tool with LogicMonitor, I've notice improved events notifications. The product was easily integrated and configuration was relatively simple.
What do you dislike about the product?
No dislikes at this time, as we've only recently started using the product
What problems is the product solving and how is that benefiting you?
This is part of a larger proactive support initiative.
Easily and quickly integrate your infrastructure monitoring to Snow
What do you like best about the product?
LogicMonitor provides all you need when it comes to infrastructure monitoring. We have found LogicMonitor very easy to configure and very reliable.
We were very happy to find a native LogicMonitor integration in Servicenow and that is one of the reason why we will keep LogicMonitor in the coming years
We were very happy to find a native LogicMonitor integration in Servicenow and that is one of the reason why we will keep LogicMonitor in the coming years
What do you dislike about the product?
Dashboards are not as fancy as other monitoring solutions, but alerting is what we rely on and this works great
What problems is the product solving and how is that benefiting you?
LogicMonitor is our main infrastructure monitoring solution. as part of our cloud migration journey, we wanted a solution that supports all our use cases including our legacy infrastructure in our data center and our new infrastructure on AWS. LogicMonitor was able to cover all our use cases with minimum time spent on customization or development
All in one monitoring and alerting tool
What do you like best about the product?
Customizability, you can monitor any infrastructure or server you want, great inbuilt tools to automatically detect what services are running on a server and monitoring them. Great uptime and easy to configure
What do you dislike about the product?
Mobile app is bare bones, would appreciate mobile notifications as an alerting mechanism
What problems is the product solving and how is that benefiting you?
Infrastructure and service monitoring with alerting.
Recommendations to others considering the product:
go buy it, great tool that is needed in every company we tried a bunch of other monitoring tools and LM beats them all.
Great support, great product
What do you like best about the product?
The support team is always very accessible through email, on page chat, or phone call.
What do you dislike about the product?
It can be difficult to tweak thresholds, but that is true with any monitoring system.
What problems is the product solving and how is that benefiting you?
Since LogicMonitor has been implemented on our site, we have had significantly unscheduled fewer down time events.
Recommendations to others considering the product:
Talk to the salespeople to get a custom quote
Great product and even better support.
What do you like best about the product?
The alerts have been a life saver for my organization.
What do you dislike about the product?
Initial setup can be challenging to fine tune the features you prefer. Our LogicMonitor rep has been very helpful in getting our system dialed in, but it does take some initial effort.
What problems is the product solving and how is that benefiting you?
We immediately started seeing notifications for issues that we were unaware of. With both servers and network equipment we were able to diagnose and fix issues that had been going on for years prior. In addition the cloud based system is great for offering alerts to our mobile devices after hours which has all but eliminated the need for a staff member to be "on-call" as we are able to tune alerts to the appropriate employee.
Recommendations to others considering the product:
We used free software for years and made it work. But LogicMonitor has been worth every penny.
Great product
What do you like best about the product?
Visibility into all aspects of network health. Config management for our network devices, makes replacing a dead device much easier to get online again quickly. Able to see history for each network device to find anomalies in any parts of the network.
What do you dislike about the product?
I cannot say a bad thing about logicmonitor
What problems is the product solving and how is that benefiting you?
Response times to outages decreased significantly. We are able to be proactive in contacting our remote sites about outages, typically before they even know about them.
Recommendations to others considering the product:
Best in class for network monitoring. Support is fantastic most times only 1 contact needed to resolve issues.
Simple to use with complex, advanced possibilities and incredible support
What do you like best about the product?
Getting assistance from someone knowledgable is easy. From quick config questions to complex custom datasources, we've been able to get someone on chat or email in a short amount of time. They even have the ability to help build custom datasources, and help adjust current datasources. We've been able to through a few unique use-cases at them that got their team excited and involved.
What do you dislike about the product?
No good mobile web-UI nor app. Responding to an email or SMS is easy and does the job, but being able to view a graph or dashboard on a phone while remote would be a huge improvement. Even just a mobile version of the website would be helpful. Some additional color themes would be cool for dashboards, but aren't a deal-breaker. They're working on connections, so that, for example, a switch going down doesn't trigger an alert for every device connected to that switch...once that topology is fully developed, this will be unstoppable.
What problems is the product solving and how is that benefiting you?
We're getting early warnings that something may be wrong, and are able to inform the correct person(s) before waking up an entire team. We cycle through multiple dashboards and can easily spot anomalies. The dashboards have given us a quick glance, while the ability to look at previous data helps us view long-term trends.
Recommendations to others considering the product:
Take advantage of any setup assistance they provide, as it can be a huge help figuring out what is possible. There are lots of ways to fine-tune thresholds and alerting channels. Consider using the API to adjust on-call rotations.
Easy to read and Easy to use
What do you like best about the product?
The ability to monitor our entire customer base with ease and clarity
What do you dislike about the product?
Theres really not that much to dislike with LogicMonitor
What problems is the product solving and how is that benefiting you?
Automated alerting of customer equipment
It allows us to respond to issues before the customer realises something is broken
It allows us to respond to issues before the customer realises something is broken
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