Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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great product for MSP's
What do you like best about the product?
Website monitor options are great (filtering and POST,GET Options)
Resource management is great for linux and windows alike.
Resource management for cloud resources
Resource management is great for linux and windows alike.
Resource management for cloud resources
What do you dislike about the product?
The new UI is still in development which sometime gives some issues, but fixes are quick too
What problems is the product solving and how is that benefiting you?
Cloud monitoring is great
Reliability over the years
What do you like best about the product?
fits us very well for onpremise monitoring.
What do you dislike about the product?
some data sources are difficult to configure
What problems is the product solving and how is that benefiting you?
Administration with SCCM was complicated and less reliable, requiring more people to administer it.
Good infra monitoring tool
What do you like best about the product?
I like LogicMonitor best specially on ease of provisioning and comprehensive out-of-the-box capabilities. It's incredibly efficient to get new devices and services under management, and our squad rarely find itself needing to develop custom solutions.
What do you dislike about the product?
I cant think of any right now as we are using them specifically on our Infrastructure monitoring.
What problems is the product solving and how is that benefiting you?
It is our go to infrastructure monitoring tool.
Friendly, Flexible, Integrated Monitoring tool
What do you like best about the product?
The new UI is very responsive, and in general, better the the old one. LM is friendly and comes ready with most everything you need to monitor OOTB. It is also very flexible allowing us to create modules to monitor and report on any aspect of our systems. We have integrated it to multiple other tools with ease, via OOTB integrations or via the API.
What do you dislike about the product?
The new view of the modules, I feel I loose time filtering stuff everytime. Havent had to use support much, which is good, as it can take a while to get a satisfactory response.
What problems is the product solving and how is that benefiting you?
We need to migrate from a deprecated tool set and LM has been a good choice as we can consolidate several tools in one.
Monitoring Made Easy
What do you like best about the product?
LogicMonitor keeps track of all devices, servers, applications, etc in a central dashboard. Easy to monitor the health of everything in IT environment.
What do you dislike about the product?
bit overwhelmimg to learn as a newbie as it got so many features
What problems is the product solving and how is that benefiting you?
Just started using it, not able to comment on this topic yet
Using LogicMonitor to gain observability of multiple sets of Infrastructure
What do you like best about the product?
Lots of support for monitoring servers, network gear, storage, and databases. Good architecture with a reliable and responsive SaaS instance coupled with onPrem collectors.
What do you dislike about the product?
Using least privilege accounts required greater care and ramp up to get the desired metrics for monitoring.
What problems is the product solving and how is that benefiting you?
LogicMonitor is gathering metrics from applications and infrastructure and alerting on events of interest. It also provides trending reports to help identify emerging issues.
LogicMonitor helps us professionalize our proactive monitoring
What do you like best about the product?
Our partnership is key to a succesful implementation and keeping uptodat with al the new features and possibilities
What do you dislike about the product?
I would prefer a more concurrent licensing model to pay only for what you use.
What problems is the product solving and how is that benefiting you?
We have perfect insights in the health of our monitored assets
Perfect for fullstack Voice Engineering
What do you like best about the product?
In my opinion Flexibility is the best feature about LogicMonitor.
The platform's ootb multi-vendor Data/Property/Config/etc sources allows great integration for the collection of metrics we care to have and the way we want the whole Voice environment interact with LogicMonitor. If there is nothing available, LogicMonitor has a lot of options to explore and be able get the needed results.
Not only on a system perspective, but also on a Human perspective, I think Logicmonitor provides excelent professionals and the help we need to keep evolving and bring value on the usage of LM.
The platform's ootb multi-vendor Data/Property/Config/etc sources allows great integration for the collection of metrics we care to have and the way we want the whole Voice environment interact with LogicMonitor. If there is nothing available, LogicMonitor has a lot of options to explore and be able get the needed results.
Not only on a system perspective, but also on a Human perspective, I think Logicmonitor provides excelent professionals and the help we need to keep evolving and bring value on the usage of LM.
What do you dislike about the product?
Current hybrid stage on the UI creates challenges on finding the desired fileds to configure, and maybe that is the only thing that I "dislike" about LogicMonitor.
For the rest, considering your experience with other clients, I would like to see more initiative from LM side to "teach us" the HOW and best practices/solutions were put in place on similar fullstack environments like ours. Topics like Observability and OTel would be great to learn more from your side about this.
For the rest, considering your experience with other clients, I would like to see more initiative from LM side to "teach us" the HOW and best practices/solutions were put in place on similar fullstack environments like ours. Topics like Observability and OTel would be great to learn more from your side about this.
What problems is the product solving and how is that benefiting you?
We have great control about the Health state of our environment. System maintenances, implementations or changes, we have good visibility about the behaviors of our systems & services. This visibility allows to make a good planning of the work ahead of time which benefits the whole team.
Booking.com - Quick and easy to use
What do you like best about the product?
I have the below comments about the things I like about LogicMonitor:
Ease of Use: Platform is easy to use and navigate.
Ease of Implementation: Quick and easy to get this setup, main delays are setting up the connectivity permissions on network devices.
Customer Support: Live chat function is really useful (when it works).
Numbers of Features: Platform is feature rich with support for most depoloyments.
Ease of Integration: A lot of good intergrations out of the box such as: Slack, ServiceNow, PagerDuty.
Ease of Use: Platform is easy to use and navigate.
Ease of Implementation: Quick and easy to get this setup, main delays are setting up the connectivity permissions on network devices.
Customer Support: Live chat function is really useful (when it works).
Numbers of Features: Platform is feature rich with support for most depoloyments.
Ease of Integration: A lot of good intergrations out of the box such as: Slack, ServiceNow, PagerDuty.
What do you dislike about the product?
I have the below comments about the things I dislike:
Integrations: We are currently lacking integration with Aruba Central for our SD-BRANCH and also Aruba UXI which is used for user experience testing. (Aruba UXI uses webhooks which LM does not support).
Ease of Use: I find the new UI difficult to use sometimes with a lot of things hidden away in menus, also have difficult with moving multiple device groups collectors to a new group.
Integrations: We are currently lacking integration with Aruba Central for our SD-BRANCH and also Aruba UXI which is used for user experience testing. (Aruba UXI uses webhooks which LM does not support).
Ease of Use: I find the new UI difficult to use sometimes with a lot of things hidden away in menus, also have difficult with moving multiple device groups collectors to a new group.
What problems is the product solving and how is that benefiting you?
Before we started out LM journey we were using a in-house solution built by developers internally. The solution itself worked perfectly and did the job we needed, but with it being in-house means that we started to notice things being left out due to lack of maintenance. We also had problems whenever we wanted to make any changes, as we were completely reliant on resources from the dev teams.
With LM we manage everything ourselves meaning we can keep it up to date and make any changes we need, also with the team having a lack of dev know-how we find the platform really easy to use and configure using the GUI. Changes can be made with a few clicks in the platform that would of previously took weeks, this helps improve our Operational function overall.
We use the platform not only for network device monitoring but for service monitoring by utilizing LM Service Insight. This is allowing us to report on network availability which we include as part of monthly operational reviews. Before we explored this feature, we had nothing in place to monitor our availability.
With LM we manage everything ourselves meaning we can keep it up to date and make any changes we need, also with the team having a lack of dev know-how we find the platform really easy to use and configure using the GUI. Changes can be made with a few clicks in the platform that would of previously took weeks, this helps improve our Operational function overall.
We use the platform not only for network device monitoring but for service monitoring by utilizing LM Service Insight. This is allowing us to report on network availability which we include as part of monthly operational reviews. Before we explored this feature, we had nothing in place to monitor our availability.
Great platform to replace one's legacy black box monitoring, easy to use with some shortcomings
What do you like best about the product?
User-friendly interface, automatic discovery, dashboards.
It was a smooth migration from our legacy black box monitoring solution.
It was a smooth migration from our legacy black box monitoring solution.
What do you dislike about the product?
Cisco NetFlow limitations. Customer support is taking long time to review the cases.
What problems is the product solving and how is that benefiting you?
It helps us to focus the engineering teams time and effort on infrastructure support, improvement and development rather than on monitoring system support and maintenance.
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