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Reviews from AWS customer

3 AWS reviews

External reviews

644 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Pharmaceuticals

Easy to use and customize without the need for an agent

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
It is a simple and easy to use tool. Building propertysources and datasources is not complicated. It does not need an agent which makes things simpler.
What do you dislike about the product?
New features are often not tested. The API does not have all the endpoints that you would need for our self-service published, a bit of a mess between the new and old interfaces.
What problems is the product solving and how is that benefiting you?
Compared to the old tool, LogicMonitor is agentless and faster.


    Consumer Services

SaaS network Monitoring

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
Compatibility to support most of the network vendors
What do you dislike about the product?
Difficulty in customizing dashboards and reports
What problems is the product solving and how is that benefiting you?
-Monitoring multi-vendor network environment.
-A SaaS network monitoring solution.


    chiel v.

great product for MSP's

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
Website monitor options are great (filtering and POST,GET Options)
Resource management is great for linux and windows alike.
Resource management for cloud resources
What do you dislike about the product?
The new UI is still in development which sometime gives some issues, but fixes are quick too
What problems is the product solving and how is that benefiting you?
Cloud monitoring is great


    Renewables & Environment

Reliability over the years

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
fits us very well for onpremise monitoring.
What do you dislike about the product?
some data sources are difficult to configure
What problems is the product solving and how is that benefiting you?
Administration with SCCM was complicated and less reliable, requiring more people to administer it.


    Telecommunications

Good infra monitoring tool

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
I like LogicMonitor best specially on ease of provisioning and comprehensive out-of-the-box capabilities. It's incredibly efficient to get new devices and services under management, and our squad rarely find itself needing to develop custom solutions.
What do you dislike about the product?
I cant think of any right now as we are using them specifically on our Infrastructure monitoring.
What problems is the product solving and how is that benefiting you?
It is our go to infrastructure monitoring tool.


    Telecommunications

Friendly, Flexible, Integrated Monitoring tool

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
The new UI is very responsive, and in general, better the the old one. LM is friendly and comes ready with most everything you need to monitor OOTB. It is also very flexible allowing us to create modules to monitor and report on any aspect of our systems. We have integrated it to multiple other tools with ease, via OOTB integrations or via the API.
What do you dislike about the product?
The new view of the modules, I feel I loose time filtering stuff everytime. Havent had to use support much, which is good, as it can take a while to get a satisfactory response.
What problems is the product solving and how is that benefiting you?
We need to migrate from a deprecated tool set and LM has been a good choice as we can consolidate several tools in one.


    Information Technology and Services

Monitoring Made Easy

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
LogicMonitor keeps track of all devices, servers, applications, etc in a central dashboard. Easy to monitor the health of everything in IT environment.
What do you dislike about the product?
bit overwhelmimg to learn as a newbie as it got so many features
What problems is the product solving and how is that benefiting you?
Just started using it, not able to comment on this topic yet


    Bill M.

Using LogicMonitor to gain observability of multiple sets of Infrastructure

  • July 29, 2024
  • Review provided by G2

What do you like best about the product?
Lots of support for monitoring servers, network gear, storage, and databases. Good architecture with a reliable and responsive SaaS instance coupled with onPrem collectors.
What do you dislike about the product?
Using least privilege accounts required greater care and ramp up to get the desired metrics for monitoring.
What problems is the product solving and how is that benefiting you?
LogicMonitor is gathering metrics from applications and infrastructure and alerting on events of interest. It also provides trending reports to help identify emerging issues.


    Information Technology and Services

LogicMonitor helps us professionalize our proactive monitoring

  • July 26, 2024
  • Review provided by G2

What do you like best about the product?
Our partnership is key to a succesful implementation and keeping uptodat with al the new features and possibilities
What do you dislike about the product?
I would prefer a more concurrent licensing model to pay only for what you use.
What problems is the product solving and how is that benefiting you?
We have perfect insights in the health of our monitored assets


    Jose B.

Perfect for fullstack Voice Engineering

  • July 26, 2024
  • Review provided by G2

What do you like best about the product?
In my opinion Flexibility is the best feature about LogicMonitor.

The platform's ootb multi-vendor Data/Property/Config/etc sources allows great integration for the collection of metrics we care to have and the way we want the whole Voice environment interact with LogicMonitor. If there is nothing available, LogicMonitor has a lot of options to explore and be able get the needed results.

Not only on a system perspective, but also on a Human perspective, I think Logicmonitor provides excelent professionals and the help we need to keep evolving and bring value on the usage of LM.
What do you dislike about the product?
Current hybrid stage on the UI creates challenges on finding the desired fileds to configure, and maybe that is the only thing that I "dislike" about LogicMonitor.

For the rest, considering your experience with other clients, I would like to see more initiative from LM side to "teach us" the HOW and best practices/solutions were put in place on similar fullstack environments like ours. Topics like Observability and OTel would be great to learn more from your side about this.
What problems is the product solving and how is that benefiting you?
We have great control about the Health state of our environment. System maintenances, implementations or changes, we have good visibility about the behaviors of our systems & services. This visibility allows to make a good planning of the work ahead of time which benefits the whole team.