Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
644 reviews
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Booking.com - Quick and easy to use
What do you like best about the product?
I have the below comments about the things I like about LogicMonitor:
Ease of Use: Platform is easy to use and navigate.
Ease of Implementation: Quick and easy to get this setup, main delays are setting up the connectivity permissions on network devices.
Customer Support: Live chat function is really useful (when it works).
Numbers of Features: Platform is feature rich with support for most depoloyments.
Ease of Integration: A lot of good intergrations out of the box such as: Slack, ServiceNow, PagerDuty.
Ease of Use: Platform is easy to use and navigate.
Ease of Implementation: Quick and easy to get this setup, main delays are setting up the connectivity permissions on network devices.
Customer Support: Live chat function is really useful (when it works).
Numbers of Features: Platform is feature rich with support for most depoloyments.
Ease of Integration: A lot of good intergrations out of the box such as: Slack, ServiceNow, PagerDuty.
What do you dislike about the product?
I have the below comments about the things I dislike:
Integrations: We are currently lacking integration with Aruba Central for our SD-BRANCH and also Aruba UXI which is used for user experience testing. (Aruba UXI uses webhooks which LM does not support).
Ease of Use: I find the new UI difficult to use sometimes with a lot of things hidden away in menus, also have difficult with moving multiple device groups collectors to a new group.
Integrations: We are currently lacking integration with Aruba Central for our SD-BRANCH and also Aruba UXI which is used for user experience testing. (Aruba UXI uses webhooks which LM does not support).
Ease of Use: I find the new UI difficult to use sometimes with a lot of things hidden away in menus, also have difficult with moving multiple device groups collectors to a new group.
What problems is the product solving and how is that benefiting you?
Before we started out LM journey we were using a in-house solution built by developers internally. The solution itself worked perfectly and did the job we needed, but with it being in-house means that we started to notice things being left out due to lack of maintenance. We also had problems whenever we wanted to make any changes, as we were completely reliant on resources from the dev teams.
With LM we manage everything ourselves meaning we can keep it up to date and make any changes we need, also with the team having a lack of dev know-how we find the platform really easy to use and configure using the GUI. Changes can be made with a few clicks in the platform that would of previously took weeks, this helps improve our Operational function overall.
We use the platform not only for network device monitoring but for service monitoring by utilizing LM Service Insight. This is allowing us to report on network availability which we include as part of monthly operational reviews. Before we explored this feature, we had nothing in place to monitor our availability.
With LM we manage everything ourselves meaning we can keep it up to date and make any changes we need, also with the team having a lack of dev know-how we find the platform really easy to use and configure using the GUI. Changes can be made with a few clicks in the platform that would of previously took weeks, this helps improve our Operational function overall.
We use the platform not only for network device monitoring but for service monitoring by utilizing LM Service Insight. This is allowing us to report on network availability which we include as part of monthly operational reviews. Before we explored this feature, we had nothing in place to monitor our availability.
Great platform to replace one's legacy black box monitoring, easy to use with some shortcomings
What do you like best about the product?
User-friendly interface, automatic discovery, dashboards.
It was a smooth migration from our legacy black box monitoring solution.
It was a smooth migration from our legacy black box monitoring solution.
What do you dislike about the product?
Cisco NetFlow limitations. Customer support is taking long time to review the cases.
What problems is the product solving and how is that benefiting you?
It helps us to focus the engineering teams time and effort on infrastructure support, improvement and development rather than on monitoring system support and maintenance.
Customisable, flexible cloud-based observability
What do you like best about the product?
LogicMonitor Envision is highly customisable and can be used to observe, monitor and discover a range of vendors and technologies. It provides a good range of features and a very useful REST API for integration with our technology stack.
What do you dislike about the product?
The user interface can feel a little clunky and be slow to perform at times, although it has been subject to continuous improvement.
What problems is the product solving and how is that benefiting you?
LogicMonitor provides a single toolset for discovery and observability across our varied product lines, which helps us consolidate and simplify IT operations.
Incredibly supportive partner for observability
What do you like best about the product?
The team are fantastic and really committed to our success as a partner
What do you dislike about the product?
There's a lot of value in the platform, getting ROI on all of it is a big effort
What problems is the product solving and how is that benefiting you?
We consolidated many legacy monitoring platforms into LogicMonitor to simplify our business and increase value to customers
Monitoring and alerting system
What do you like best about the product?
Having a complete and detailed overview of your company's IT system has never been easier, LogicMonitor provides instant monitoring with real-time alerts for a small price, easy installation and integration
What do you dislike about the product?
The mobile application has presented failures at the time of updating, but they were solved in a short time
What problems is the product solving and how is that benefiting you?
We keep our IT infrastructure monitored for malicious attacks, alerts warn us of system vulnerabilities to provide a quick and accurate response, reports describe in detail the problem encountered allowing us to make future improvements
LogicMonitor network monitoring
What do you like best about the product?
Monitoring the IT system of your company is very simple and for a price, it consists of a free trial to become familiar with the product, although it is easy to use, it integrates well with the devices
What do you dislike about the product?
Customer support could be improved, although there are many informative videos about its use on the internet
What problems is the product solving and how is that benefiting you?
Essentially it was acquired for network monitoring, through the use we employ more features. The custom alert system to be aware of attacks, it gives us a report of the system performance the consumption of services keeping our IT optimized
toolkit
What do you like best about the product?
integrated with easy-to-use features with a visually pleasing interface, a broad catalog of integrations to suit the company's devices, a technical support ready with tool and expertise to answer any concerns
What do you dislike about the product?
requires a good internet service for its correct execution
What problems is the product solving and how is that benefiting you?
our staff required a product that grouped all data analysis and monitoring tools in a single system to optimize troubleshooting, LogicMonitor was the ideal solution, it filters the tools and combines them to achieve an accurate view of the functionality of each one, which eliminates visual noise from the IT system and improves work time
Excellent Data and Project Management Product with Easy Tools.
What do you like best about the product?
-Easy data access control functionalities.
-Reliable data transformation tools.
-Excellent real time data analytics creation system.
-Effective data transfer speed and great daya security.
-Reliable data transformation tools.
-Excellent real time data analytics creation system.
-Effective data transfer speed and great daya security.
What do you dislike about the product?
-No problems found for this platform to report or dislike regarding the features capability and implementation is very smooth operation.
What problems is the product solving and how is that benefiting you?
-Data matching and data integration.
-Project information transformation.
-Access control is impressive.
-Easy Cloud services Automation tool.
-Project information transformation.
-Access control is impressive.
-Easy Cloud services Automation tool.
Reduce MTTR time
What do you like best about the product?
Intuitive user interface, tools are kept constantly updated with improvements in product performance, easy access to free trial, devices integrate seamlessly, technical support is attentive and knowledgeable
What do you dislike about the product?
Price may be high for developing companies, moderate learning curve required, reports lack automation
What problems is the product solving and how is that benefiting you?
It is a tool that goes beyond just monitoring, it also foresees the important problems that arise and allows reacting quickly and accurately to solve them, which means savings in time and money for the company, it prepares the equipment with the right data to reduce the time spent for the MTTR
Tool to monitor networks effectively
What do you like best about the product?
It presents a visually attractive and easy to configure interface, the thechnical support is able to give suitable answers to any questions, despite having a high price, it fully complies with the functions
What do you dislike about the product?
The mobile application presents errors at the moment of execution and sometimes closes spontaneously. Obtaining a demo could be less complicated since its price can be high for small companies, although it is totally worth the expense
What problems is the product solving and how is that benefiting you?
After comparing LogicMonitor with existing products on the market, we selected it for being the best option for network monitoring, infrastructure maintenance, grouping problems, creating detailed reports of the same reducing the time to resolve them, provides graphs to determine where the anomalies are located and has significantly improved the performance of the company
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