We use the solution for network monitoring.
Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
640 reviews
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Customisable, flexible cloud-based observability
What do you like best about the product?
LogicMonitor Envision is highly customisable and can be used to observe, monitor and discover a range of vendors and technologies. It provides a good range of features and a very useful REST API for integration with our technology stack.
What do you dislike about the product?
The user interface can feel a little clunky and be slow to perform at times, although it has been subject to continuous improvement.
What problems is the product solving and how is that benefiting you?
LogicMonitor provides a single toolset for discovery and observability across our varied product lines, which helps us consolidate and simplify IT operations.
Incredibly supportive partner for observability
What do you like best about the product?
The team are fantastic and really committed to our success as a partner
What do you dislike about the product?
There's a lot of value in the platform, getting ROI on all of it is a big effort
What problems is the product solving and how is that benefiting you?
We consolidated many legacy monitoring platforms into LogicMonitor to simplify our business and increase value to customers
Monitoring and alerting system
What do you like best about the product?
Having a complete and detailed overview of your company's IT system has never been easier, LogicMonitor provides instant monitoring with real-time alerts for a small price, easy installation and integration
What do you dislike about the product?
The mobile application has presented failures at the time of updating, but they were solved in a short time
What problems is the product solving and how is that benefiting you?
We keep our IT infrastructure monitored for malicious attacks, alerts warn us of system vulnerabilities to provide a quick and accurate response, reports describe in detail the problem encountered allowing us to make future improvements
LogicMonitor network monitoring
What do you like best about the product?
Monitoring the IT system of your company is very simple and for a price, it consists of a free trial to become familiar with the product, although it is easy to use, it integrates well with the devices
What do you dislike about the product?
Customer support could be improved, although there are many informative videos about its use on the internet
What problems is the product solving and how is that benefiting you?
Essentially it was acquired for network monitoring, through the use we employ more features. The custom alert system to be aware of attacks, it gives us a report of the system performance the consumption of services keeping our IT optimized
toolkit
What do you like best about the product?
integrated with easy-to-use features with a visually pleasing interface, a broad catalog of integrations to suit the company's devices, a technical support ready with tool and expertise to answer any concerns
What do you dislike about the product?
requires a good internet service for its correct execution
What problems is the product solving and how is that benefiting you?
our staff required a product that grouped all data analysis and monitoring tools in a single system to optimize troubleshooting, LogicMonitor was the ideal solution, it filters the tools and combines them to achieve an accurate view of the functionality of each one, which eliminates visual noise from the IT system and improves work time
Excellent Data and Project Management Product with Easy Tools.
What do you like best about the product?
-Easy data access control functionalities.
-Reliable data transformation tools.
-Excellent real time data analytics creation system.
-Effective data transfer speed and great daya security.
-Reliable data transformation tools.
-Excellent real time data analytics creation system.
-Effective data transfer speed and great daya security.
What do you dislike about the product?
-No problems found for this platform to report or dislike regarding the features capability and implementation is very smooth operation.
What problems is the product solving and how is that benefiting you?
-Data matching and data integration.
-Project information transformation.
-Access control is impressive.
-Easy Cloud services Automation tool.
-Project information transformation.
-Access control is impressive.
-Easy Cloud services Automation tool.
Reduce MTTR time
What do you like best about the product?
Intuitive user interface, tools are kept constantly updated with improvements in product performance, easy access to free trial, devices integrate seamlessly, technical support is attentive and knowledgeable
What do you dislike about the product?
Price may be high for developing companies, moderate learning curve required, reports lack automation
What problems is the product solving and how is that benefiting you?
It is a tool that goes beyond just monitoring, it also foresees the important problems that arise and allows reacting quickly and accurately to solve them, which means savings in time and money for the company, it prepares the equipment with the right data to reduce the time spent for the MTTR
Tool to monitor networks effectively
What do you like best about the product?
It presents a visually attractive and easy to configure interface, the thechnical support is able to give suitable answers to any questions, despite having a high price, it fully complies with the functions
What do you dislike about the product?
The mobile application presents errors at the moment of execution and sometimes closes spontaneously. Obtaining a demo could be less complicated since its price can be high for small companies, although it is totally worth the expense
What problems is the product solving and how is that benefiting you?
After comparing LogicMonitor with existing products on the market, we selected it for being the best option for network monitoring, infrastructure maintenance, grouping problems, creating detailed reports of the same reducing the time to resolve them, provides graphs to determine where the anomalies are located and has significantly improved the performance of the company
An easy-to-use solution for network monitoring
What is our primary use case?
What is most valuable?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical.
The most useful feature we've found in LogicMonitor is its ability to deploy templates automatically. It's quite smart in this regard. When we add a device, it detects the type of device and deploys the appropriate template for it.
The tool's alerting system has been pretty good for us. We receive SMS alerts if we're not in front of our screens, which has improved our response time to potential issues. The escalation chains feature has been particularly useful in this regard. Overall, it's easy to use and simplifies our alerting process.
The tool is highly integratable.
What needs improvement?
LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations.
For how long have I used the solution?
I have been using the product for more than two years.
What do I think about the stability of the solution?
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten.
How are customer service and support?
The response time for support needs to be better. They're pretty fast in responding, but there are many areas they won't cover; it often falls out of scope. While they're good at getting back to us, they're not owning the issue and assisting.
How would you rate customer service and support?
Neutral
How was the initial setup?
The tool's deployment is very simple.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive.
What other advice do I have?
We use Datadog for cloud monitoring. I rate the overall product an eight out of ten.
Tool to monitor your company
What do you like best about the product?
It presents an intuitive and dynamic interface, the monitoring tool is automated in the servers and other functions the configuration of the devices does not require more experience, generates detailed reports which are crucial to detect the failure and find the right solution, the technical support is prepared to give suitable answers
What do you dislike about the product?
The price is high, the interface of the mobile application should be improved, if the internet connection is poor it will not work properly, more options to customize the interface are missing
What problems is the product solving and how is that benefiting you?
Notifications keep us alerted about the operation of the devices, therefore, it is no longer necessary to check them frequently, effectively monitors the company´s networks detecting problems in less time which facilitates the resolution of the same which leads to a saving of time and money for the company
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