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Easy to use platform with help at hand
What do you like best about the product?
I like that the Jiminny team can be reached easily (and quickly) to help with questions/issues being faced
Easy to read stats/performance board that you can look at from an individual/team/company view
Great integration with Hubspot, which saves me admin time when logging calls and setting up call backs
Easy to read stats/performance board that you can look at from an individual/team/company view
Great integration with Hubspot, which saves me admin time when logging calls and setting up call backs
What do you dislike about the product?
Call recordings could update quicker within platform
What problems is the product solving and how is that benefiting you?
Benefits have been less time used recording notes on calls and for call backs as Hubspot integration allows me to just make one set of notes
Call recordings help me see where i might be speaking too much/not enough on my calls at a glance
Call recordings help me see where i might be speaking too much/not enough on my calls at a glance
Recommendations to others considering the product:
If you're on the fence, definitely give it a trial and see how easy to use
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Awesome product and amazing help along the way!
What do you like best about the product?
Being able to review myself and have others coach me along the way
What do you dislike about the product?
I wish that sidekick was more closely linked to Salesforce and outreach so that I could call someone at one click!
What problems is the product solving and how is that benefiting you?
My tone and pace when I speak
Jiminny is a Peerless Product!
What do you like best about the product?
1. Sales team love how it optimizes their flow and the UI is incredibly intuitive
2. Sales management team are superfans of the coaching tools and out-of-the-box analytics
3. Our Sales executives are tracking trending analytics closely in Jiminny and have the ability to dig into all of our demo calls for additional feedback
4. Time-stamping our notes taken during the call (!!)
5. Ease of Integration w/ honestly everything in our techstack
6. Onboarding is a breeze for new hires
7. Customer Support is ALWAYS there to help and will share new features, as well as give some transparency around features on their roadmap
2. Sales management team are superfans of the coaching tools and out-of-the-box analytics
3. Our Sales executives are tracking trending analytics closely in Jiminny and have the ability to dig into all of our demo calls for additional feedback
4. Time-stamping our notes taken during the call (!!)
5. Ease of Integration w/ honestly everything in our techstack
6. Onboarding is a breeze for new hires
7. Customer Support is ALWAYS there to help and will share new features, as well as give some transparency around features on their roadmap
What do you dislike about the product?
Honestly, we haven't found anything we dislike yet.
What problems is the product solving and how is that benefiting you?
Quite simply, we are able to learn and grow as a sales organization in profoundly new ways. Jiminny has filled in gaps that we didn't know we had. Real-time coaching and after-call analytics are a game changer, their Slack integration allows us to easily share content. We're scheduling more meetings and holding more demos.
Coaching for sales but dont properly
What do you like best about the product?
Lots of features with great stats, insights and commenting. Coaching feature is great addition you
What do you dislike about the product?
Not clear what buttons do - should have a hover instruction
What problems is the product solving and how is that benefiting you?
Coaching new sales team = faster development of skills
Recommendations to others considering the product:
Track video content - gestures, eye contact etc
Develops a sales communications and market analysis platform with jiminny.
What do you like best about the product?
His consolidation of sales has been unparalleled, extraordinary and excellent to contribute to the development of interpretative sales to which you want to take control, being a dynamic and fresh software, with ability to transmit information, who can perform a leveling and teach my team how to strengthen their knowledge with jiminny, making productivity in my company are incredible, helping the business to stay connected with each client.
What do you dislike about the product?
It has a detail its unique software of sales, that by having a very new programming, some devices do not have the updated configuration to prepare their system to work with this platform, so it is difficult the capacity of acceptance and learning that can have the users who use this application, which includes a reform and improvement of the general programmatic aspects of jiminny, so that it can connect with the adaptations and programming formats of sales systems of the users in their devices and the technology handled by the company.
What problems is the product solving and how is that benefiting you?
For my organization to simply understand the productivity analysis that must be obtained, through sales within the business sector to which my corporation is dedicated, , being for its tools archiving, scheduled recording, recording of distributed calls, document transfer, sales conferences with audio and video support, definition and monitoring of objectives, data and performance management, useful methods to develop a sales communication that can lead my company to the place it deserves.
Recommendations to others considering the product:
Recognizing the progress that this software has brought, I share its benefits adding that its data incorporation system to establish digital communications framing the business field of information distribution to achieve a focused interpretation of the sales and positioning that jiminny generates in my company, I maintain my ideas to refer to this platform as the one that provides the business management that has collaborative skills to sell everything.
High quality functions, recordings and file transfers.
What do you like best about the product?
Jiminny is a tool that provides great potential for sales teams to work efficiently and solidly, the service is excellent for increasing team productivity, implementing sales strategies, it is very good for helping users to stay connected with customers and understand their needs. The software is very easy to use, has very useful features such as call tagging, scheduled recordings, file transfers, automated dialing, data management, performance management among others. I have to emphasize that this software is very complete so that marketing and sales professionals stand out in their work.
What do you dislike about the product?
Jiminny's support team undoubtedly needs improvements, as it is very slow to provide answers and sometimes does not offer satisfactory solutions to solve our problems or even correct doubts, also Jiminny's audio quality suffers from constant delays, the cost of service is a little high but still very productive.
What problems is the product solving and how is that benefiting you?
Jiminny is a service that has helped greatly increase the productivity of our entire sales team, as it gives us the ability to stay connected with all our clients at all times, manage important data that allows us to know and understand each of their needs, manage projects, the service has been very favorable for everyone in our company, as we have been able to progressively increase our sales.
Recommendations to others considering the product:
Jiminny is a software that I recommend to any sales professional who requires a service that is reliable, to stay connected at all times with their customers, manage important data and implement strategies to increase sales, the service is very easy to use, offers excellent potential to work with high professionalism and above all innovation, Jiminny is a unique service.
Great features but lacking in some areas that are common within competitors
What do you like best about the product?
I love the workflow part of Jiminny, the way you are able to sign onto your conference call with little to no hassle. Also, on the back end, your calls are recorded and they are also transcribed in text. As well as automatically syncing with Salesforce and having the call recording inserted into the Salesforce account.
What do you dislike about the product?
There are a few things that make Jiminny difficult to use in certain instances. There seem to be some compatibility issues with some clients I have used this with and they can't seem to get it to work. The call quality and screen share quality is lacking compared to competitors. Also, there is no ability to take control of another's screen. Also, a minus is you cannot use Jiminny on mobile.
What problems is the product solving and how is that benefiting you?
Jiminny has been a huge help for my workflow, being able to hop on calls without hassle, calls are recorded and transcribed to text, synced to salesforce with notes that you are able to input after your end the call, and being able to see our team calls as well. This is most useful as everything is in one place and there isn't the need to dig for calls that were made.
The ROI on this software is insane! Our business is thriving with Jiminny!
What do you like best about the product?
Simple, intuitive, reliable software with great support. Jiminny combines click to dial, screen share and call recordings while having a slick integration with Salesforce that makes CRM adoption easy.
The team love it and it makes my life easy when coaching - especially with my whole team remote.
The new Themes & Questions functions surface the most important sections of the calls for me to review and save huge amounts of time which means more relevant coaching sessions with the reps.
We strive to deliver the very best support to our customers and I think we do a great job of that. That said, we regularly learn new ideas from Jiminny based on how they support. Their support is exceptional.
The team love it and it makes my life easy when coaching - especially with my whole team remote.
The new Themes & Questions functions surface the most important sections of the calls for me to review and save huge amounts of time which means more relevant coaching sessions with the reps.
We strive to deliver the very best support to our customers and I think we do a great job of that. That said, we regularly learn new ideas from Jiminny based on how they support. Their support is exceptional.
What do you dislike about the product?
I can only use my soft phone when on a conference call, not on a dial out. Jiminny integrates very easily with my mobile and desk phone so no hardship but it would be a nice addition.
What problems is the product solving and how is that benefiting you?
One of the biggest challenges in scaling a B2B sales team is spending enough time with each person focusing on the developing their individual skills. Each person is different and Jiminny gives me insights into some of the key stats that let me focus in on sections of the call to achieve this.
I don't want to listen to hours of calls every week, I just don't have the time or desire when I only need to listen to specific sections of calls. The functionality of Jiminny surfaces that. e.g. When competition was mentioned or pricing, objections etc. We can take snippets, share with the team and review together or individually to train.
I have seen the team, particularly new hires progress (and onboard) at a much faster rate than before. They are all more proactive in coming to me and asking if I will listen to a sections of a call to discuss what we could have done differently.
I'm talking from a sales perspective - our Customer Success team also use Jiminny and love it as much as I do.
I don't want to listen to hours of calls every week, I just don't have the time or desire when I only need to listen to specific sections of calls. The functionality of Jiminny surfaces that. e.g. When competition was mentioned or pricing, objections etc. We can take snippets, share with the team and review together or individually to train.
I have seen the team, particularly new hires progress (and onboard) at a much faster rate than before. They are all more proactive in coming to me and asking if I will listen to a sections of a call to discuss what we could have done differently.
I'm talking from a sales perspective - our Customer Success team also use Jiminny and love it as much as I do.
Recommendations to others considering the product:
Take a demo. If you want to get the very best out of you teams then you should be using this software.
Increased my ability to coach 10 fold
What do you like best about the product?
The most helpful thing about Jiminny is that it allows my reps to seek feedback about their calls without any human interaction. The insights that the Jiminny platform provides to my reps means they get value and support even when I haven't coached that particular call.
Being able to listen to playlists means that I can coach on the move (which used to be amazing for my commute and now during lockdown allows me to get away from the screen and listen as I go for a walk).
Being able to listen to playlists means that I can coach on the move (which used to be amazing for my commute and now during lockdown allows me to get away from the screen and listen as I go for a walk).
What do you dislike about the product?
Initially some of the searching capabilities were limited, but the new functionality that has been introduced recently is fantastic.
Sometimes if an internal team member joins the calls Jiminny counts them as a customer which can impact stats, but this is a very minor concern of ours.
Sometimes if an internal team member joins the calls Jiminny counts them as a customer which can impact stats, but this is a very minor concern of ours.
What problems is the product solving and how is that benefiting you?
One of our previous challenges was getting the team to share their expertise and knowledge. I love the way my team now support each other more and give advice on each others calls without me having to force awkward call review sessions.
Our product team get really excited when we send them recordings and we are using Jiminny data to inform our roadmap and help the product team know what prospects are looking for.
Our product team get really excited when we send them recordings and we are using Jiminny data to inform our roadmap and help the product team know what prospects are looking for.
One of the most useful tools we have.
What do you like best about the product?
The platform itself is extremely user friendly both for managers and our day to day users. On top of this, the support we've received has been second to none, going above and beyond to resolve any issues. I'm also constantly impressed with the direction and speed of innovation - each new release is timely, solves a direct business need and comes off the back of customer feedback.
What do you dislike about the product?
We have a fairly complex way of logging activities that means sometimes activities don't seamlessly log to Salesforce, and the call quality can sometimes be an issue, but this is a result of it being browser based, rather than it being a Jiminny specific challenge!
What problems is the product solving and how is that benefiting you?
Visibility over all calls the sales team are making, which is invaluable whilst the whole team are WFH. It's given us opportunities for coaching, learning and development, as well as giving the team an easy way to continue to make calls whilst not being at their office landlines by using the dialer. We've also seen an increase in accuracy of meeting logging as these are done directly from the platform.
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