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Great Product and Team
What do you like best about the product?
great product, works like it should. My Sales team loves it as well. Best part is the support, they have amazing people who helped us get set up and made it so easy. Highly recommended alternative to much higher priced products out there.
What do you dislike about the product?
Only integrates with Zoom. not a bad thing if you use Zoom already, and they will help you switch over if needed.
The video playbacks take a little while to load, so you have to wait a little while to listen back. other then that no complaints.
The video playbacks take a little while to load, so you have to wait a little while to listen back. other then that no complaints.
What problems is the product solving and how is that benefiting you?
Training and Coaching Sales Reps with recordings and data. Sharing recordings with clients.
It's speeding up our learning curve tremendously.
It's speeding up our learning curve tremendously.
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Jiminny is a Fantastic Tool
What do you like best about the product?
There are so many great things about Jiminny:
1. Video Conference Capabilities with Global Footprint
2. Ability to Listen to Calls afterward is a great coaching tool and also a great way to educate yourself on a certain account or opportunity
3. Live Coaching!
4. Leveraging Jiminny for onboarding
1. Video Conference Capabilities with Global Footprint
2. Ability to Listen to Calls afterward is a great coaching tool and also a great way to educate yourself on a certain account or opportunity
3. Live Coaching!
4. Leveraging Jiminny for onboarding
What do you dislike about the product?
There are some cases where remote access is tough but Jiminny does a good job of providing toubleshooting options.
What problems is the product solving and how is that benefiting you?
Consistent Source of Video Conferencing for External Calls. We also needed better coaching tools since our leadership team cannot be on all calls. Our teams leverage Jiminny for personal development and it has been a great tool for onboarding new employees as well. The note taking capability, transcription and the new analytics are also powerful. We've also been able to export calls captured in Jiminny to both internal and external partners.
When there are glitches, which is not often, the Jiminny team is quick to respond and provide solutions. I'd recommend Jiminny in a heartbeat!
When there are glitches, which is not often, the Jiminny team is quick to respond and provide solutions. I'd recommend Jiminny in a heartbeat!
Recommendations to others considering the product:
Make the switch to Jiminny. You'll see immediate ROI
A own branded meeting place, that makes it easy to coach, share knowledge and become better
What do you like best about the product?
The fact that the meeting platform is my own company branding, so that with our URL deepdivr.io can have meet.deepdivr.io
I like that it takes the 4 most important areas of customer contact that are hugely important and place these into one: Meeting area, calling area, coaching area and activity tracking and logging to CRM.
I like that it takes the 4 most important areas of customer contact that are hugely important and place these into one: Meeting area, calling area, coaching area and activity tracking and logging to CRM.
What do you dislike about the product?
I do believe they are on the right track with their solution. One area they could improve is the meeting invite going out to clients 10 mins before the call. This shouldn't be branded, and they shouldn't try to sell in it.
What problems is the product solving and how is that benefiting you?
A place to meet online
A place to call clients
A place to collect information for coaching
A place to call clients
A place to collect information for coaching
Great tool for self-review and enhancement!
What do you like best about the product?
Being able to save the calls directly onto a CRM system for colleagues to review.
What do you dislike about the product?
A good wifi/signal is needed for use when calling.
What problems is the product solving and how is that benefiting you?
Speed of reviewing the content of a call and also the tone in conversation is key for follow up meetings with other members of the team, whereby a few notes might not have sufficed or given them the full picture without a face to face debrief.
Recommendations to others considering the product:
Great for teams looking to improve the coaching and training of individuals.
- Simple interface that is brilliant for sharing with colleagues.
- Simple interface that is brilliant for sharing with colleagues.
Keeps on getting better and better
What do you like best about the product?
We have joined Jiminny about a year ago now, and it keeps on over-delivering, I cannot remember another solution that didn't make me experience a downtime of some sort for which I had to call Customer service.
And to top it all, their support is just so on it, is incredible.
(as more people are joining our company, they are introduced to Jiminny to listen to CS and sales calls, so that they learn faster)
And to top it all, their support is just so on it, is incredible.
(as more people are joining our company, they are introduced to Jiminny to listen to CS and sales calls, so that they learn faster)
What do you dislike about the product?
As mentioned, I am very happy with this solution, if I could give a constructed piece of advice, I would create a unique code that you have to get from the meeting owner to join a conversation.
I always forget to lock my meetings and I live in fear of the day my meeting overrun and the next prospect joins the ongoing conversation.
I always forget to lock my meetings and I live in fear of the day my meeting overrun and the next prospect joins the ongoing conversation.
What problems is the product solving and how is that benefiting you?
Many - Our onboarding process now is way faster, for both Sales and CS.
Also, the conversion rate is greater as you are not relying on notes anymore, and you (or anybody for that matter) can just re-listen to a point in the conversation to have the answer they were looking for.
Also, training is much easier, now our Director of Sales doesn't have to join the conversation with the prospect and the AE in training in order to give feedback, but can listen to this at their own time, maximizing efficiency and diminishing bias (as the new AE could have been spooked by having his boss on the call, silently judging)
Also, the conversion rate is greater as you are not relying on notes anymore, and you (or anybody for that matter) can just re-listen to a point in the conversation to have the answer they were looking for.
Also, training is much easier, now our Director of Sales doesn't have to join the conversation with the prospect and the AE in training in order to give feedback, but can listen to this at their own time, maximizing efficiency and diminishing bias (as the new AE could have been spooked by having his boss on the call, silently judging)
Recommendations to others considering the product:
Don't use Jiminny alongside multiple solutions - Jiminny is perfect for client-facing roles and internal training.
Great tool for sales teams
What do you like best about the product?
As a training tool for new salespeople, it's absolutely invaluable. Incredibly useful for ongoing learning with note and playlist tools. The support team are also superb - incredibly responsive and helpful via the live chat.
What do you dislike about the product?
The transcript tool could use some improvement. It's not great at correctly identifying words. But that's a very small issue.
What problems is the product solving and how is that benefiting you?
As a tool for onboarding, learning and coaching, it's absolutely superb. It's certainly helped me refine my approach and pick out areas for improvement
Excellent tool
What do you like best about the product?
Jiminny is easy to use and has been very reliable so far. The onboarding team are very helpful and friendly. Really recommend the product!
What do you dislike about the product?
It would be useful to be able to compare talk time data over different time periods.
What problems is the product solving and how is that benefiting you?
Being able to live coach conversations is a real game changer.
Good product overall!
What do you like best about the product?
It's a really great tool for reviewing my previous sales calls. Especially like that it can tell you when key words come up in the conversation to jump right to that section.
What do you dislike about the product?
I have many international customers and we had plenty of instances where customers were not able to join the Jiminny link due to connectivity. Especially Southeast Asia.
What problems is the product solving and how is that benefiting you?
SAles training. It has helped me review my calls and learn where I can improve to close more business.
Jiminy is a great, simple to use tool for coaching indivually or as a team.
What do you like best about the product?
Great for video conferences with clients and prospects alike. Having records of those meetings is fundamental to a business.
What do you dislike about the product?
I suppose the one functionality that lags behind the rest of jiminy is the transcript feature.
Of course it is a very clever tool, yet many different dialects make it quite difficult to transcribe.
Of course it is a very clever tool, yet many different dialects make it quite difficult to transcribe.
What problems is the product solving and how is that benefiting you?
Talking with clients and prospects and having them recorded.
Coaching individuals or as a team.
Again its having those recordings stored and located in salesforce that make jiminy a great marketplace partner.
Coaching individuals or as a team.
Again its having those recordings stored and located in salesforce that make jiminy a great marketplace partner.
Recommendations to others considering the product:
its s great all in one for outbound call recordings, video conferences and training alike. Highly recommended.
Great beginner sales and conferencing tool
What do you like best about the product?
I like that I can record calls and go back and listen to specific parts of the call if i forget what was mentioned. Our team uses it across multiple departments so that we are always prepared for the next call and our clients don't have to repeat information.
What do you dislike about the product?
They are still getting things up and running so sometimes we see bugs or a little lag here and there, but I imagine this should change once they grow.
What problems is the product solving and how is that benefiting you?
We originally went searching for a tool that could record calls for us that didn't have our clients download anything for, this is the only one we found to do that and be reliable.
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