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Jiminny

Jiminny | 1

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External reviews

713 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kathryn J.

Game changing tool that helps with efficiency and performance!

  • August 14, 2018
  • Review verified by G2

What do you like best about the product?
My favorite feature is the ability to call and text using the Jiminny extension in Salesforce. All of my communication is instantly recorded, which saves so much time on my end. I can also quickly catch up on my previous communication with a lead by reviewing the logged texts or by listening to the call recording. It's so beneficial as a sales rep because I'm not only saving time, but am also able to constantly work on enhancing my pitch or closing techniques by reviewing my calls after the fact.
What do you dislike about the product?
Dislike? Nothing. This tool is amazing and the support is next level. Anything I have ever had an issue with or disliked has been addressed and fixed immediately.
What problems is the product solving and how is that benefiting you?
The Jiminny dialer has helped with efficiency and time-management, by auto-logging calls, texts, conversations etc.
The coaching tool is incredibly beneficial as a sales rep because you can listen to your calls on-demand, to get quick recap on a previous conversation, to share with a manager for advice/help, to recall any quotes or estimates you shared with the prospect, to self-improve on pitches, techniques, objection-handling.
The coaching tool is also helpful because you can listen to the SDR call prior to your own call. This allows you to get a feel for the prospect's motives, concerns, and personality, before jumping on a call with them.
I love that you have the ability to review fellow teammate's calls on-demand. This has been really helpful when on-boarding new sales reps, because they can listen to live calls with real world objections, as opposed to just role-playing.
Recommendations to others considering the product:
100% Recommend


    Louie B.

A Must For Your Sales Team

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
Using Jiminny is easy, and that's the best part. Tom and team will walk through everything in the beginning to get you properly situated and from there, it's super intuitive.
What do you dislike about the product?
There hasn't bene anything I've come across that would be something to dislike.
What problems is the product solving and how is that benefiting you?
The ability to take snippets of calls out and share with the team is incredibly helpful from a coaching perspective. It's great for the team to be able to listen to the parts that are relevant and and can make them better sales people.
Recommendations to others considering the product:
Take the time in the beginning to get Jiminny set up the way you want.


    Andy H.

Powerful, innovative and transformational SaaS for our Sales and Customer Success teams

  • July 31, 2018
  • Review verified by G2

What do you like best about the product?
We love the way Jiminny helps us to consolidate our technology and save time us all time by integrating in a seamless way with Salesforce. Jiminny has been instrumental in achieving our mission to become a more data-driven organisation across both the Sales and Customer Success teams. Dropping calls and webinar demo/training sessions effortlessly into the correct categories in Salesforce has allowed us to sell to prospects and support our customers more effectively. Being able to review, replay, tag and comment on all activity in On-Demand provides us with a powerful hub to help with improving existing team members and on-boarding new starters as they have the opportunity to learn from top performers and develop their skills so much faster.
What do you dislike about the product?
A few issues with video quality on the screenshares when the bandwidth was low at the start but Jiminny have put a huge amount of effort into enhancing this and the results have been hugely improved.
What problems is the product solving and how is that benefiting you?
The good data problem - It's hard to run a successful, growing business without having good data to drive decision making. We wanted to ensure that we accurately and seamlessly track activity in Salesforce so that any member of any team can instantly see the status and progress being made against any account or prospect. Jiminny have helped make this possible.

Sales enablement - Increased quality of coaching and collaboration across the business

Productivity and accountability - Quite simply, using Jiminny, the team are more productive and more accountable for the work they do
Recommendations to others considering the product:
The Jiminny team have put the 'Service' in SaaS. The support has been incredible. They are there to support us around the clock, and really listen to our feedback when developing the product.


    Lou K.

Taking call coaching to the new Level

  • June 09, 2018
  • Review provided by G2

What do you like best about the product?
Being able to communicate with the founders easily.

Salesforce and slack integration Reps can request coaching via Slack with a click of a button. Managers can 'ghost' into calls and provide feedback or score the rep's performance against our Playbook criteria. Simple to coach retrospectively with the easy-to-access library of best practice calls which has accelerated the onboarding of our new reps. Great time-saving benefits for reps by streamlining the workflow of logging and creating new tasks in Salesforce. Great UI and awesome customer support.
What do you dislike about the product?
Having the ability to barge and listen live to entry calls would be a welcomed addition.
What problems is the product solving and how is that benefiting you?
Call coaching
Onboarding training
Product development
Customer success analysis


    Timothy G.

Has quickly become extremely important to our sales process!

  • June 08, 2018
  • Review verified by G2

What do you like best about the product?
The ease of use and the reduction of steps required to perform and record tasks in SFDC has been a very welcome change.

Allowing the team to be able to coach each other is also pretty amazing, especially since all of our sales reps work remotely.
What do you dislike about the product?
There are a few things that would make it better, but the team at Jiminney ar already working on many of the suggestions our team has had, and have put into cue some of the features we have suggested. You just don't get this type of responsiveness from any other vendor.
What problems is the product solving and how is that benefiting you?
Call tracking, SFDC data entry and task logging, Web Conferencing. The ability to remotely coach in real time and asynchronously helps us to learn from each other, which is cool because as I said before, we all work remotely.
Recommendations to others considering the product:
These folks are terrific at support and implementation.


    Computer Software

Amazing marriage of sales productivity & coaching

  • May 24, 2018
  • Review verified by G2

What do you like best about the product?
2 main things:

-powerful screen share / web demo tools, automated note taking and logging, automated task creation, tagging, etc.

-effective coaching tools / call recording, transcriptions, scorecards, etc.
What do you dislike about the product?
still waiting to find something negative.
What problems is the product solving and how is that benefiting you?
- higher close %
- more contacts per deal
- shorter ramp time
- higher sales rep engagement in development


    Nicolas M.

Very good tool

  • April 26, 2018
  • Review provided by G2

What do you like best about the product?
All calls, conference, salesforces and coaching activities are linked in a very smooth way
What do you dislike about the product?
Nothing for the moment. Tool is working as promised
What problems is the product solving and how is that benefiting you?
Better efficiency for sales
Better conference call system
Great tool for coaching


    Internet

A game-changing add to our sales stack

  • March 23, 2018
  • Review verified by G2

What do you like best about the product?
That it actually works as intended. We've used like Zoom, GoToMeeting, UberConference, Google Hangouts, Dial Pad, tested Chorus, Gong, old-school shadowing, etc, and we found ourselves praying these vendors' services would work from call to call. We've tested nearly ever tool on the market before finding Jiminny, and this is the first conference tool that for us, consistently does what it sets out to do.
What do you dislike about the product?
The team at Jiminny is hyper receptive to feedback. Every issue or feature request I've encountered so far has been resolved within weeks. I'm not actually entirely convinced the team ever sleeps, as our experience with overseas companies is that they take more than a few hours to get back when you email during US hours. One can tell interfacing with Jiminny that they genuinely care about customer success and enabling their partners to grow with their software.
What problems is the product solving and how is that benefiting you?
I've long wanted for a way to hold conference calls on a channel that would permit me to highlight the team's best calls to new additions to the company. We now have a way to synch our call activity to SFDC and make everything visible to the whole team, which is critical for everyone but *especially* pertinent for our remote hires.


    Lewis S.

Great Tool for Advancing Your Sales Career

  • January 18, 2018
  • Review provided by G2

What do you like best about the product?
Having the ability to listen to my colleague's calls have helped me improve my quality when on sales calls. Tom and his team have been unreal in terms of support. Any time there is the slightest issue, he's on it right away.
What do you dislike about the product?
With any products, you are going to have growing pains. They seem to be working through most of those and at the end of the day, all you can ask is that they're always committed to making it better.
What problems is the product solving and how is that benefiting you?
Being able to listen to SDR calls prior to my consultation has allowed me to have a better grasp on previous conversations. Additionally, I can listen to top performers on my sales team and really see how they position the conversation to prospects.


    George D.

Great support, training and you've saved me and the team hours of admin!

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
The web extensions have enabled effortless coaching, speeding up of our onboarding as well as cross-team mentoring. I especially like the the ability to search for key challenges in historic calls to support specific training sessions. This has completely changed the way we coach.
What do you dislike about the product?
Dislike? Nothing. It's taken our entire team to the next level.
What problems is the product solving and how is that benefiting you?
Until now, there has never been an end-to-end solution that can fully integrate with our Salesforce needs. By bringing calls, coaching, mentoring and administration together, we have tightened our processes and increased our effectiveness in all stages of the sales cycle.