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Jiminny

Jiminny | 1

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External reviews

751 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Emma L.

Easy to use and seamless integration

  • May 23, 2019
  • Review verified by G2

What do you like best about the product?
As a sales ops manager, my favorite part is the seamless integration with Salesforce. The fact that the rep can log their call and notes immediately after the call makes everyones' jobs much easier.
What do you dislike about the product?
There is nothing we do not like so far. The only issue we've seen in some cases is because we have reps located all over the world,some have experienced connectivity issues. The Jiminny team has been great to help us resolve.
What problems is the product solving and how is that benefiting you?
Reps simply logging all of their activity and immediately after their meeting/call. Instead of using multiple systems, now we have one single tool for coaching, conferencing. call recording and tracking.


    Brian L.

Great Platform for training!

  • April 26, 2019
  • Review verified by G2

What do you like best about the product?
Love the integration with google calendar and Salesforce.
In addition, it has great feature of calling prospects directly from the link and able to take notes and log directly into salesforce is good
Ability to hear and make feedback, ability to create a playlist and share calls within the team
What do you dislike about the product?
Certain times the transcripts aren't exactly accurate. I wish Jiminny had an phone app so this way we are able to access our recordings without the laptop
What problems is the product solving and how is that benefiting you?
I was relatively new to the team when they were being trained with Jiminny, wasn't sure what were some of the business problems.
The benefits are that we are able to listen to each other calls and able to also listen to conversations with prospects we had a couple of month ago to had a good refresher
Recommendations to others considering the product:
Jiminny is a a very young product. I am very excited to see how this product and company will continue to develop


    Paul D.

A swiss army tool for sales

  • April 25, 2019
  • Review provided by G2

What do you like best about the product?
Jiminny does so much in one easy to use tool. The setup process is massively helpful
What do you dislike about the product?
Can't think of anything. It does everything it says it does
What problems is the product solving and how is that benefiting you?
Tracking and proof of sales quality activity.

Time saved through tracking activity. Time saved through notes from sales calls and demos. Getting the team up to speed more quickly
Recommendations to others considering the product:
If you are in the market for this kind of tool I recommend you go ahead. Be clear of your requirements


    Russell E.

A must have for remote sales teams

  • April 18, 2019
  • Review provided by G2

What do you like best about the product?
I have a remote sales team across the nation and sharing nuggets of good sales info is tough. Jiminny has allowed us to easily share real time clips of good sales responses and also troublesome spots. Their customer service is the best I have from any other vendor.
What do you dislike about the product?
I do not really dislike anything about it. I do wish we could save presentations on the platform and share them without having to share my live screen.
What problems is the product solving and how is that benefiting you?
It is challenging to provide guidance and coaching to a remote team. Jiminny has allowed us to monitor all cold calls/sales presentation and provide timely feedback to the entire team in a very streamlined and easy to digest manner.
Recommendations to others considering the product:
Sales teams need to buy into the concept of sharing their calls. Transparency is at the core of this product


    Mathew M.

Great value for money, extraordinary customer support!

  • March 04, 2019
  • Review verified by G2

What do you like best about the product?
1. The software is easy to use
2. The support team is very quick to answer and really helpful (they dig deep into your question/problem and try to help you the best they can)
3. Knowledgebase is detailed and documented properly
4. Jiminny offers live coaching and was really useful for us since every sales are crucial.
What do you dislike about the product?
There's no logout button for the application. They are currently working on this issue.
What problems is the product solving and how is that benefiting you?
We were looking for software that can make calls and at the same time, we can jump in to coach if needed. Jiminny has filled that void for us.
Recommendations to others considering the product:
From calling, coaching internally and screensharing, I recommend using Jiminny.


    Hospitality

Innovative and Efficient

  • January 24, 2019
  • Review provided by G2

What do you like best about the product?
Jiminny is simple and easy to use. They have a very helpful customer service team to help back you up whenever you need it. My favorite part is the call coaching. You can playback calls and take notes of necessary information that you may not have heard the first time around. This has revolutionized our sales team.
What do you dislike about the product?
There's nothing that comes to mind that I dislike about Jiminny!
What problems is the product solving and how is that benefiting you?
Our team is utilizing Jiminny to help be more productive when making sales calls. As mentioned above, we use the recording feature to help analyze the conversations so we can be more helpful on our future calls.
Recommendations to others considering the product:
Jiminny is great! Don't hesitate to start using it! It will change your entire sales approach!


    Darren K.

Exceeds all expectations

  • January 22, 2019
  • Review verified by G2

What do you like best about the product?
The Software itself has been excellent and never let us down, however the best part by far is the Customer Service. When learning the product there are always small questions that crop up and we get these answered almost right away by the team, in addition Melissa has been great in helping us get the most out of the platform.

In terms of the software, the Hubspot integration makes our lives so much easier and makes sure every call we make is logged and recorded right away.
What do you dislike about the product?
We use the Texting option quite often to speak to prospects and these conversations don't get logged in the Hubspot, would be great if that was possible
What problems is the product solving and how is that benefiting you?
Training and onboarding new hires.
Being able to record and send over Demos to prospects has also really reduced the number of questions they need to ask us.
Our company does a high volume of Sales and before using Jiminny a lot of conversations were not properly logged or tracked
Recommendations to others considering the product:
Don't just think of it as a Sales Coaching platform, we've found it so useful for sending videos over to prospects and clients which has helped them learn our software much quicker


    Computer Software

Best Sales conf call/screen share/ call review tool I've used in 20 years in sales

  • January 16, 2019
  • Review verified by G2

What do you like best about the product?
Seamless integration w/ my work & cell phone and salesforce, allows managers/ peers to coach alongside the call, allows reps to focus on the call at hand and review/ take notes AFTER the call in playboack/search mode, peers/managers are able to comment at specific moments of the call playback to add comments and offer suggestions, alternatives, calls are quickly searchable, indexable, you can add the whole call or a section of a call to a playlist for future training, demo engineers can play back calls/ discussions all the way back to first introduction to hear the features requests & business contexts to align the demo to exact business needs. marketing can hear the questions target accounts are asking, product marketing can review how product positioning is being received, consulting can review (in the customer's own voice) they have requested and what was promised by the sales rep.
What do you dislike about the product?
Occasionally challenging to use with Internet Explorer (though it works perfectly with Chrome).
What problems is the product solving and how is that benefiting you?
hearing what is "really said" in a sales cycle - from the business development team, the sales team, the demo engineer, and the customer - helps ensure consistency & quality in our sales cycles. Increased efficiency in the customer life cycle as all information is immediately recorded/ tracked & synchronized with SFDC records. Makes outbound dialing easier- looking at the contact in salesforce, click the phone icon next to any lead or contact name and Jiminny rings me- once i answer, it automatically rings the lead/contact and opens the jiminny screen on my computer so I can enter/ take notes. then when I hang up the call, it automatically places my notes and the recorded call into the activity record in salesforce (each user can configure what number to be reached at)
Recommendations to others considering the product:
If you are considering for a sales team, I definitely recommend you try it out, not only is the tool years beyond any of the simple "online meeting tools" that have grown complacent in their feature set over the past 10-15 years, but they are the only tool in the market that streamline the sales cycle and completely integrate with salesforce making it easier for the salesteam to make calls, schedule demo's and most importantly capture key info in sfdc and easier for the sales director to oversee consistency, offer encouragement & ideas and keep up with pipeline activity.


    Computer Software

Great tool and even better customer support!

  • December 13, 2018
  • Review verified by G2

What do you like best about the product?
We just implemented Jiminny and so far it is an attractive and easy to use tool that syncs really well to our Salesforce. The onboarding was seamless.
What do you dislike about the product?
To be honest we have not been using the tool long enough to come up with any dislikes. It could be a little more intuitive to make someone else on that call the screen sharer.
What problems is the product solving and how is that benefiting you?
We're a very young sales team so it's really important for us to be able to track, listen, and coach our reps during their calls. Jiminny allows us to do just that.
Recommendations to others considering the product:
Just look at a demo and you'll see how much better it is than most of the other tools out there for video conferencing. You may also think that you have a good call recording tool integrated into one of your sales outreach tools, but I can assure you that there are gaps. This is especially good for onboarding and for a younger sales team.


    Rebecca B.

Makes my job so much easier!!

  • December 11, 2018
  • Review verified by G2

What do you like best about the product?
Jimminy is amazing technology, especially for sales people like myself. I use jimminy everyday for all of my calls. We also use this for call training which has been a great feedback tool. You are able to share your calls, and also leave comments. I find this particularly handy when I'm following up a prospect that I haven't spoken to in a while and I don't remember all details of a conversation, or when someone has left the company and I can quickly go in and listen to their conversation. Jimminy also integrates with salesforce and is a great, easy user experience. They also provide a great service, very attentive and supportive, pleasure to deal with.
What do you dislike about the product?
There is nothing that I dislike about the product
What problems is the product solving and how is that benefiting you?
Call training, coaching, feedback, customer experience and tracking prospects.
Recommendations to others considering the product:
Do it!