Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
912 reviews
from
External reviews are not included in the AWS star rating for the product.
A brilliant tool for coaching and onboarding commercial teams
What do you like best about the product?
The most useful feature of Jiminny for HeadBox is the coaching frameworks. Across the Commerical function we can easily coach people on cold calls, demo's and dEcision making calls.
What do you dislike about the product?
A great addition would be the ability to copy coaching frameworks from one playbook to another. It's not that time consuming to build but this functionality would certainly speed things up.
What problems is the product solving and how is that benefiting you?
Increasing conversion rate across each stage of the sales process and retention process. And improving the speed of Onboarding new SDRs and BDMs.
I am an Account Executive using Jimminy
What do you like best about the product?
Ability to review past recordings and share them with prospects
What do you dislike about the product?
The transcription feature is not accurate
What problems is the product solving and how is that benefiting you?
It helps with organization and notification of when prospects listen to your recording. I do find that the ability to take notes with it during the demo has aided productivity.
Account Executive
What do you like best about the product?
Learning through listening to others. Getting better ideas and answers to questions
What do you dislike about the product?
Filters are hard to change ( the auto filters that the admins set up)
What problems is the product solving and how is that benefiting you?
I am learning from listening to my colleagues since moving to the Account Executive role.
Makes day to day seamless!
What do you like best about the product?
The key moments and playback tool is instrumental for back-to-back calls daily. Having the ability to go and review critical notes from the client that I may have otherwise missed helps me tremendously when recapping back with the client after the call- especially when I am sharing my screen and running through trainings and all of their questions.
What do you dislike about the product?
This is not a dislike, but rather feedback. It would be beneficial to have additional software integration for other internal tools I use daily outside of just Salesforce (e.g, other CRMs), and the UI for the On Demand tab could be cleaned up a bit to look more organized. However, overall I love this tool and am so grateful to have this a part of my everyday!
What problems is the product solving and how is that benefiting you?
Never worrying if I missed something a client said or forgot a particular note to write down. Most importantly, if there is a summary of tasks I need to perform for the client, vice versa, I know I can always go back to the call to make sure I haven't missed a beat! This is incredible helpful. Additionally, I have always been forgetful to record a session to send to the client, and now with Jiminny, I never have to be concerned that I've missed recording a training!
Amazing sales coaching software and excellent team collaboration
What do you like best about the product?
It is an innovative software; it constantly improves its options and features, making it more functional and easy to use for our new employees. It has allowed us to record Zoom calls and meetings and write notes on the screen while on a video call.
What do you dislike about the product?
This platform has been beneficial for me, and I have no complaints; it is pretty functional.
What problems is the product solving and how is that benefiting you?
Since the company uses Zoom for meetings and videoconferences, Jiminny allows us to integrate it makes it a handy platform for us because we can keep track of the calls, share them with other team members, record the call and leave comments. Jiminny has a quiet support service that has solved all our doubts and has helped us get 100% out of the platform, thus providing us with excellent service and allowing us to improve our performance at the work level.
Recommendations to others considering the product:
Jiminny has a beneficial and effective integration if Zoom is the platform you use in your company for videoconferences and meetings. It offers an excellent experience in your sessions, making them more dynamic and interactive.
Jiminny is great for reviewing calls of myself and my coworkers to learn areas I can improve
What do you like best about the product?
Ability to review calls. The ability to jump to specific moments is excellent.
What do you dislike about the product?
Transcript feature could be better. Often some incorrect words are put in, or it identifies an incorrect person that is speaking.
What problems is the product solving and how is that benefiting you?
I am trying to grow as a salesperson. The ability to look at calls for myself and my coworkers to gain valuable insights is a game changer.
Smart, Simple and Effective!
What do you like best about the product?
Jiminny is really easy to use and does a great job of providing everything a CS might need to remember their calls! The summary feature is really useful and the metrics and insight is really helpful for self-coaching.
What do you dislike about the product?
I'd love there to be an option for a keyboard shortcut to mark Key Moments with the Jiminny sidekick so I don't have to keep my mouse hovered over the icon - however, it's still an awesome tool!
What problems is the product solving and how is that benefiting you?
Jiminny's metrics showed me I wasn't a patient enough talker! The metrics also showed I talked too fast - it's helped me improve my clarity of communication. Additionally, I'm able to see recordings of the team's calls if I want to catch-up without relying on the Zoom recording too, which makes things easier.
gives us great opportunities for coaching, learning and development
What do you like best about the product?
It improves our discovery stages, removes the guesswork and helps us to gain a competitive edge in conversations.
What do you dislike about the product?
I wish they had a live customer support, but apart from that nothing really!
What problems is the product solving and how is that benefiting you?
With Jiminny I have the opportunity to coach my team straight after a call has happened.
Great tool for notes and learning from peers.
What do you like best about the product?
Ease of use, I love to monitor peer meetings and learn from each other.
What do you dislike about the product?
Loading times are sometimes very bad, quality is weird, sometimes video recording file is laggy.
What problems is the product solving and how is that benefiting you?
We are learning from peers. Faster ramp-up time of sales reps.
Recommendations to others considering the product:
Learn from each other, keep notes automatically, watch your own demos and improve.
Perfect support to enable our Sales Team towards self-development & success in Sales
What do you like best about the product?
The service is amazing. The team replies super quickly and helps you to find the best suitable solution. We have almost 100 Salespeople using Jiminny in eight different markets which simplify the challenge to keep track of each individual performance. Setting up scorecards based on our own Sales Methodology benefits not only the rep for himself/herself but also the Team Leads to provide tailor-made training. We started using the tool one year ago and I personally admire the growth of our own company with the support of Jiminny. There is so much more potential for us to explore and use Jiminny even more. Especially for having monthly new joiners, it is amazing that Jiminny provides onboardings weekly for new joiners which saves time for us.
What do you dislike about the product?
Currently, there is not much to tell. We value very much the team and the service of Jiminny and we are happy about how the journey will be for Jiminny as there are so many new releases that I am super thrilled about. Keep up the good work!
What problems is the product solving and how is that benefiting you?
We record our calls & meetings for training purposes of our Sales Team. The integration to our CSM tool and zoom simplifies the tracking of every activity.
The usage is different in each country based on certain regulations however we try to ensure we use Jiminny to its fullest potential.
The usage is different in each country based on certain regulations however we try to ensure we use Jiminny to its fullest potential.
showing 731 - 740