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Great coaching platform for sales & success teams serious about improving performance!
What do you like best about the product?
Reps can request coaching via Slack with a click of a button. Managers can 'ghost' into calls and provide feedback or score the rep's performance against our Playbook criteria. Simple to coach retrospectively with easy-to-access library of best practice calls which has accelerated the onboarding of our new reps. Great time saving benefits for reps by streamlining workflow of logging and creating new tasks in Salesforce. Great UI and awesome customer support.
What do you dislike about the product?
Would be great to have screen recording for the web conference but I gather this is coming soon...
What problems is the product solving and how is that benefiting you?
Rep productivity. Sales enablement. Increased quality and quantity of coaching by sales managers. Increased self and peer coaching.
Recommendations to others considering the product:
Go for it if you're serious about improving the productivity of your team.
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Great tool addressing a serious pain. Amazing support.
What do you like best about the product?
The ability to coach on the fly and use the tool as a best practices tool across the team is amazing. The reps love getting in there and coaching each other.
What do you dislike about the product?
As the company is fairly new there are some kinks that are still being worked out. However, the team is extremely responsive to making changes and fixing any issues.
What problems is the product solving and how is that benefiting you?
The problems: Ability to more easily coach on the fly, use calls as a enablement tool, have peer to peer coaching.
Simple conferencing and call recording software with cool playback features
What do you like best about the product?
Ease of integration with Salesforce. Having the ability to type up notes in the conference screen, and the call recording being saved to Salesforce means I can easily play back parts of the conversation I hadn't noted down or remembered in full.
What do you dislike about the product?
Having to format international (New Zealand) numbers is a bit of a pain but I know this is being looked into.
What problems is the product solving and how is that benefiting you?
Transparency with the rest of my team in the UK. Sales training. Less time spent manually updating Salesforce after my calls (sometimes an hour or more afterwards!)
A must have tool for any serious sales team
What do you like best about the product?
With sales professionals being busy - the ease of use and functionality has impacted our productivity, learning and ability to scale.
What do you dislike about the product?
Really looking forward to the app - but not so far had anything I “dislike”
What problems is the product solving and how is that benefiting you?
Helping improve sales performance
Improve and scale training to help our growing sales teams
Improve and scale training to help our growing sales teams
Recommendations to others considering the product:
Great product and leadership behind the direction of the company
Love the Team and the Coaching Ability!
What do you like best about the product?
The personal dedication from the founding team. Tom and James are always extremely quick to respond and iterate on improvements in an extremely timely manner. The coaching ability within the product is great for providing quick realtime feedback to our sales team. We are testing the Jiminny's dialer so our prospecting calls can be recorded and coached which is fantastic for talk tracks.
What do you dislike about the product?
A few tiny minor work flow issues but nothing major (ie, download of extension with some browsers for screen shares which create some tech barriers on our prospect's end, disorganized back end of coaching files) but I know those are in the works to be improved!
What problems is the product solving and how is that benefiting you?
Coaching our new sales team on prospecting talk tracks and demos. Coaching is extremely easy, and the dialer is a huge bonus!
Recommendations to others considering the product:
Do it!
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