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Excellent for gathering reviews for marketing purposes
What do you like best about the product?
We've been using G2 for several years. While we haven't done a campaign recently, in our last campaign we received almost 400 reviews for our software from a single campaign. The cost is low with a high return.
What do you dislike about the product?
The form to gather information for demo requests doesn't really work for our business. We've tried to get G2 to modify the form, without success. Also, the demo request we do get are not a very high quality.
What problems is the product solving and how is that benefiting you?
G2 help us aggregate reviews into one location we can share with prospective clients.
Great team to work with!
What do you like best about the product?
The team is really easy to work with and always has tons of ideas on how we can utilize their services. We've had some really succeful campaigns with their help & input.
What do you dislike about the product?
Our team hasn't found a ton of value in the buyer intent data services they provide, but I think it's just our internal utilzation and not really an issue with the product or service.
What problems is the product solving and how is that benefiting you?
Helps provide us with proof points of why we are one of the best in the industry
Worked with G2 for years, great platform, helps us to be competitive!
What do you like best about the product?
- It's extremely useful to keep a pulse on where we stand in the market in the way of customer opinion
- The G2 Seasonal Reports are really effective in our marketing campaigns
- It's a really good tool for us to engage our global customers and encourage advocacy
- Lucy and Pramilla, our Account Managers are extremely supprtive and answer questions really quickly!
- The G2 Seasonal Reports are really effective in our marketing campaigns
- It's a really good tool for us to engage our global customers and encourage advocacy
- Lucy and Pramilla, our Account Managers are extremely supprtive and answer questions really quickly!
What do you dislike about the product?
Sometimes the anonymity of reviews can be hard to then avoid asking that person again for a review or for helping to solve an issue they might have raised in their review. It would be good to know on the backend who is reviewing, but I imagine that's a data protection issue which makes sense.
Everything else is really good.
Everything else is really good.
What problems is the product solving and how is that benefiting you?
Helping us to unconver advocates, hear what our customers think and stay competitive in the DAM market.
The plartform for Trust and Consider your brand
What do you like best about the product?
I love the process because trust is not build in a day! But G2 = Trust & Trust = G2. They maintaining the quality of reviews that's great!
What do you dislike about the product?
Sometime i feel may be they should give more discount but anyways quality never compromise the cost
What problems is the product solving and how is that benefiting you?
Its helping us to get enterprice and mid-market customers. Simply they are looking for some social proof that's we already build in G2
G2 helps our customers find us
What do you like best about the product?
G2 marketing solutions is easy to navigate and provides an easy way to source reviews from our customers. There are lots of options to integrate reviews and data into our marketing campaigns, which provides vital social proof for decision makers looking for new software. The fact that all data and reviews are from real customers strengthens brand trust.
What do you dislike about the product?
I do not know of any downsides to comment on.
What problems is the product solving and how is that benefiting you?
It helps us see what people are thinking about us and our competitors. It also provides an easy way for us to collect reviews and quotes that we can use on our website to strengthen social proof.
Useful Platform Super Helpful CSM Team
What do you like best about the product?
Great visibility into comparison data, as well as data around companies that visit your G2 profile and then your website (or vice versa). The seasonal badges are also great to leverage on your website, landing pages, emails, or ads. Last, but definitely not least, the customer success team has also been super helpful and responsive. It's been a pleasure working with them.
What do you dislike about the product?
It's quite expensive to level up to get access to all the data and integrations with other platforms and tools. Would be more open to considering upleveling if the pricing was more reasonable.
What problems is the product solving and how is that benefiting you?
Visibility into comparisons, profile views, and traffic that's visited our website and then our G2 profile (or vice versa).
Innovative platform
What do you like best about the product?
Provides users with practical and actionable recommendations for their particular use cases.
What do you dislike about the product?
Could offer more predictive analysis tools and ability for users to connect 1st party data with advertising platform data.
What problems is the product solving and how is that benefiting you?
Able to better understand what target personas are actually in the market for currently.
Great team and great data
What do you like best about the product?
I like how helpful our Account Manager is. I also like the self-serve nature of the G2 Dashboard.
What do you dislike about the product?
I know that it is not possible but I with that the intent data included the person's individual email.
What problems is the product solving and how is that benefiting you?
We just bought the Intent package. We are enjoying this new flow of leads into our pipeline.
A must-have in today's intent marketing and ABM powered world.
What do you like best about the product?
From a SaaS company perspective, I love the Buyer Intent capabilities from the G2 Marketing Solutions. So many people use G2 to vet their SaaS tech stack buying decisions that having intent data from G2 is a no-brainer. Everything is easy to use, and I appreciate the new integrations that allow us to implement G2's data into Marketo. This information that G2 feeds into our system is something we use on a daily basis.
What do you dislike about the product?
Pricing for G2 Marketing Solutions can get a little pricey. It may not be the right fit for every company. Sometimes I also wish there was a human from G2 customer support I could talk to 24/7 for questions.
What problems is the product solving and how is that benefiting you?
We primarily have been using G2 marketing solutions to manage reviews of our SaaS company, but we have begun diving deeper into the Buyer Intent data that it provides, as we move towards an account-based marketing strategy. G2 gives us the buyer intent signals we need to help qualify our leads.
G2 is great for building trust
What do you like best about the product?
Easy review collection and badges, support is willing to hop on a call to optmize.
What do you dislike about the product?
Pricing is quite steep for tech startups, but looking forward to launchpad. Review decay ranking can be a tough motivator for a startup and it can be hard for a startup to get a high number of reviews compared to the big fish out there.
What problems is the product solving and how is that benefiting you?
Having a credible source for reviews
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