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Intent data helps if used the right way!
What do you like best about the product?
For us it's just figuring out the right flow for intent data.
What do you dislike about the product?
More templates and training on action items
What problems is the product solving and how is that benefiting you?
We know potentially looking at our product.
Strong awareness channel
What do you like best about the product?
This is an important awareness channel for us as we know G2 reviews often rise to the top of SERPs.
What do you dislike about the product?
It's very hard to get enough reviews to rise in the rankings and new review acquisition must be constant in order to do so. I'm not totally clear on what value I'm getting for my annual fee.
What problems is the product solving and how is that benefiting you?
G2 helps raise awareness of our product and collect honest, shareable reviews from our customers.
Great for building trust and credibility
What do you like best about the product?
It helps build marketing content continuously and also builds credibility
What do you dislike about the product?
At times the criteria of ranking and parameters aren't absolutely clear
What problems is the product solving and how is that benefiting you?
Helps build thought leadership and credibility among buyers
Excellent support and product innovation
What do you like best about the product?
Customer support and constant innovation. G2 has done a great job at continuous innovation and providing advertisers with new ways of creating an authentic brand to reach new prospects.
What do you dislike about the product?
Although G2 offers a wide range of high-quality solutions, each comes at a premium. A basic annual package is a great starting point and offers value, but accessing more in-depth data comes at an additional cost which might not suit all budgets.
What problems is the product solving and how is that benefiting you?
G2 allows us to reach out to current customers to receive real-time feedback and to give prospective customers a genuine feel for our product and service.
Great way get our customer's voice out there, whilst competing with top brands
What do you like best about the product?
It's a great platform to showcase our brand, receive authentic reviews from customers, and also achieve badges etc that add to our social selling and credibility.
What do you dislike about the product?
User interface is not always the easiest. Currently unsure of who our rep is after so many changes. Customer support is not always the easiest to navigate and can have a slower response time that guaranteed (more like 72hours rather than 24)
What problems is the product solving and how is that benefiting you?
Get's customer voice out on a third party platform that supports our credibility and awareness.
G2 Has Been Amazing For Our Brand Awareness Efforts
What do you like best about the product?
It is easy to use. Easy to manage our product profiles, easy to collect reviews, and our rep helps us stay on top of everything. We get decent leads from G2 as well. All in all, it does what it needs to, and I think they are a strong vendor platform compared to their competitors.
What do you dislike about the product?
I think it's too pricey for some other additional features. That's my only complaint. We used to pay a lot for those features, but didn't get anything from it so we scaled back and that works better for us. They may have made some improvements since then, but not sure.
What problems is the product solving and how is that benefiting you?
Helping us get in front of buyers when they are looking to buy the software we provide. We run a lot of competitor campaigns as well so it's crucial for us to make sure we show up where they are.
Useful tool for research, product development. Unsure about marketing ROI for startups.
What do you like best about the product?
- Good tool for research, product development, lead gen
- Good way of gathering feedback from customers and responding to feedback
- Easy to use and implement tool
- Nice team to work with good support
- Good way of gathering feedback from customers and responding to feedback
- Easy to use and implement tool
- Nice team to work with good support
What do you dislike about the product?
- Can be difficult to understand what causes improvements in categories
- Categorization is limited and therefore categories are dominated by big players
- Unable to show accurately where reviews are coming from
- Categorization is limited and therefore categories are dominated by big players
- Unable to show accurately where reviews are coming from
What problems is the product solving and how is that benefiting you?
It helps unbiased feedback from customers which is good for product development and also our public image.
Great partner to boost our efficiency
What do you like best about the product?
G2 Review module. It helps us collecting more reviews and increase our ranking
What do you dislike about the product?
can't say much about it. Everything was so smooth. I feel I have the support whenever I need.
What problems is the product solving and how is that benefiting you?
visibility in the category pages in G2.
Great way to share social proof for our organization
What do you like best about the product?
We can create specific pages to showcase meaningful reviews to specific audiences.
What do you dislike about the product?
Sometimes it is difficult to navigate which reviews are new and then add said reviews to our pages.
What problems is the product solving and how is that benefiting you?
G2 Is making it so much easier to amplify our customers' voice and use that while advertising to very specific audiences. The G2 badges help to validate our brand.
Great review tool to gauge customer sentiment
What do you like best about the product?
It's straightforward to setup review campaigns and our account manager is very supportive with our goals.
What do you dislike about the product?
Customer support desk has sometimes taken a long time to come back.
What problems is the product solving and how is that benefiting you?
Collecting quality product reviews from our customers and building our brand profile in our market segment.
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