Reviews from AWS customer
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Recognized Market Leader with Room for Review Quality Improvement
What do you like best about the product?
I like how G2.com is recognized in the market. It's known and this makes people feel comfortable and quick to respond to review requests. I also appreciate how thoroughly G2.com has been thought out in terms of what it can do and deliver for customers. The website layout is user-friendly, making it easy for me to find what I need and access tools and resources that aren't available on some other review sites. Upgrading an account was fairly simple on the G2.com side, even though our internal processes were more complicated.
What do you dislike about the product?
I often think that the quality of reviews that we get aren't as good as the quality of reviews that we get on other sites. And I believe the reason for that is maybe it has something to do with the questions where customers can give just a sentence response and yet still collect the incentive. So, ideally, I would like to see a little attention about the requirements for the reviews and making sure maybe that they have a certain word length or character length. Maybe adjusting the questions so that they are more impactful or require a deeper response. G2 is also incredibly expensive.
What problems is the product solving and how is that benefiting you?
I use G2.com to gather customer sentiment and proof. Its market presence makes customers comfortable and quick to respond, while the easy website layout helps me access tools and resources not available on other sites.
Excellent Objective Benchmark for Data-Driven Decisions
What do you like best about the product?
I very much value the range and insights it provides for objective decision making. It is an excellent objective benchmark for customers and vendors.
What do you dislike about the product?
Nothing i dislike, i's great in support and UI
What problems is the product solving and how is that benefiting you?
It provides us insights in how customers really value our services and products
Easy Software Research and Comparison Tool
What do you like best about the product?
I use G2.com like a search engine to research different software and compare them with competitors. I really like that it tells me the market leader and provides reviews by other users, which is my most favorite feature. It's similar to how I read reviews on Amazon before buying something, helping me analyze the products. Additionally, the individual login is super easy.
What do you dislike about the product?
Nothing as of now.
What problems is the product solving and how is that benefiting you?
I use G2.com to compare software with competitors and identify market leaders through user reviews, which helps me analyze products before making decisions.
Reliable, Trustworthy Partner That Streamlined Our Marketing Workflow
What do you like best about the product?
G2 Marketing, i believe they are reliable and trustworthy. We earlier used to waste lots of time and efforts in promoting our online presence. But now our workflow has become more smooth we have outsourced it to G2 marketing. It was easily integrated with our online platforms and ui friendly dashboards. i believe it has nice performance . Pricing i think is okay neither expensive nor cheap and i believe it has nice support. AI I havent used that much
What do you dislike about the product?
I think some solutions can be automated and some personalisation for client is needed
What problems is the product solving and how is that benefiting you?
Grow my digital presence and handle the outreach
Trustworthy Reviews That Make Buying Decisions Easy
What do you like best about the product?
Great insights into many different products. The reviews feel trustworthy and genuinely help me make informed decisions when choosing what to buy.
What do you dislike about the product?
The potential high costs and possibly that some great products are overlooked due to not ranking high, not having many reviews.
What problems is the product solving and how is that benefiting you?
Making smarter and more informed decisions about the products we buy
User-Friendly with Competitive Insights
What do you like best about the product?
I like the user-friendliness of G2.com, as it makes navigation simple. I also value being able to see how our company stacks up against competitors on the platform in terms of ranking. The initial setup of G2.com was very easy.
What do you dislike about the product?
The americanisms. Please learn to cater towards audiences in different regions.
What problems is the product solving and how is that benefiting you?
I use G2.com to see how our company ranks against competitors, which is really useful.
Great Insights for Smarter Company Purchasing Decisions
What do you like best about the product?
It gives me great insight into products I might be looking into purchasing for our company.
What do you dislike about the product?
I haven't found anything I dislike about it.
What problems is the product solving and how is that benefiting you?
I work in a SaaS company and there's about 8000 different softwares that all do similar things. I like seeing actual review from people in similar industries.
User-Friendly with Notable Market Reputation
What do you like best about the product?
I like that G2.com is easy to use. The brand recognition is also a big plus for us, as it's pretty well-known and reputable in the market, which helps show our industry recognition.
What do you dislike about the product?
The dashboard sometimes is a bit complicated to navigate. It'd be great if we don't see the tabs with products where we don't have access.
What problems is the product solving and how is that benefiting you?
I use G2.com for review generation and industry recognition to show what our clients value the most.
Invaluable Insight & Broad Comparison Tool
What do you like best about the product?
I like how structured G2.com is and how they have a list of all the tools. Most of the time, I'm able to find new tools that I couldn't find on Google. So that's pretty good.
What do you dislike about the product?
Sometimes it feels like there's information overload. They structure and organize the data well, but presenting it in a more brief manner could be helpful.
What problems is the product solving and how is that benefiting you?
G2.com gives me actual insights from real users, allowing me to see both positive and negative feedback. It's better at comparisons, helping me find tools to optimize my workflows.
Streamlined Review Collection and Great Support from G2.com
What do you like best about the product?
I like how user-friendly the platform of G2.com is and the great support from their team. I find building reference pages quick and easy, which is a big help for product-specific campaigns, as they make great marketing assets. I appreciate the ease of use in collecting more reviews in a shorter period of time, and it builds brand credibility and customer engagement. Initial setup was very easy.
What do you dislike about the product?
I think the number of reports and badges is too high in general, and it would feel more credible if a company were featured in just a few reports and received just a few main badges. Also, the email templates used for review generation or refresh campaigns could be updated to achieve better results—more reviews generated or updated.
What problems is the product solving and how is that benefiting you?
G2.com makes review collection easy, enhancing brand credibility and customer engagement. It enables us to generate marketing content quickly, building product-specific reference pages that are valuable assets for campaigns.
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