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Great way get our customer's voice out there, whilst competing with top brands
What do you like best about the product?
It's a great platform to showcase our brand, receive authentic reviews from customers, and also achieve badges etc that add to our social selling and credibility.
What do you dislike about the product?
User interface is not always the easiest. Currently unsure of who our rep is after so many changes. Customer support is not always the easiest to navigate and can have a slower response time that guaranteed (more like 72hours rather than 24)
What problems is the product solving and how is that benefiting you?
Get's customer voice out on a third party platform that supports our credibility and awareness.
G2 Has Been Amazing For Our Brand Awareness Efforts
What do you like best about the product?
It is easy to use. Easy to manage our product profiles, easy to collect reviews, and our rep helps us stay on top of everything. We get decent leads from G2 as well. All in all, it does what it needs to, and I think they are a strong vendor platform compared to their competitors.
What do you dislike about the product?
I think it's too pricey for some other additional features. That's my only complaint. We used to pay a lot for those features, but didn't get anything from it so we scaled back and that works better for us. They may have made some improvements since then, but not sure.
What problems is the product solving and how is that benefiting you?
Helping us get in front of buyers when they are looking to buy the software we provide. We run a lot of competitor campaigns as well so it's crucial for us to make sure we show up where they are.
Useful tool for research, product development. Unsure about marketing ROI for startups.
What do you like best about the product?
- Good tool for research, product development, lead gen
- Good way of gathering feedback from customers and responding to feedback
- Easy to use and implement tool
- Nice team to work with good support
- Good way of gathering feedback from customers and responding to feedback
- Easy to use and implement tool
- Nice team to work with good support
What do you dislike about the product?
- Can be difficult to understand what causes improvements in categories
- Categorization is limited and therefore categories are dominated by big players
- Unable to show accurately where reviews are coming from
- Categorization is limited and therefore categories are dominated by big players
- Unable to show accurately where reviews are coming from
What problems is the product solving and how is that benefiting you?
It helps unbiased feedback from customers which is good for product development and also our public image.
Great partner to boost our efficiency
What do you like best about the product?
G2 Review module. It helps us collecting more reviews and increase our ranking
What do you dislike about the product?
can't say much about it. Everything was so smooth. I feel I have the support whenever I need.
What problems is the product solving and how is that benefiting you?
visibility in the category pages in G2.
Great way to share social proof for our organization
What do you like best about the product?
We can create specific pages to showcase meaningful reviews to specific audiences.
What do you dislike about the product?
Sometimes it is difficult to navigate which reviews are new and then add said reviews to our pages.
What problems is the product solving and how is that benefiting you?
G2 Is making it so much easier to amplify our customers' voice and use that while advertising to very specific audiences. The G2 badges help to validate our brand.
Great review tool to gauge customer sentiment
What do you like best about the product?
It's straightforward to setup review campaigns and our account manager is very supportive with our goals.
What do you dislike about the product?
Customer support desk has sometimes taken a long time to come back.
What problems is the product solving and how is that benefiting you?
Collecting quality product reviews from our customers and building our brand profile in our market segment.
Great tool to generate leads and reputation
What do you like best about the product?
The product suite and integrations are very complete and easy to use. Implementation was quite simple, and customer support is very good.
What do you dislike about the product?
I'd like more integrations for the "book a demo" button. It's only Chili Piper now, and I'd like to see more (Qualified, Revenue Hero, etc)
What problems is the product solving and how is that benefiting you?
A very popular website where customers can comment about our product, and leads can check what our customers have to say about us
A Valuable Platform for B2B Technology Success
What do you like best about the product?
I like the suite of features that G2 offers, including customizable profile pages, user reviews, buyer intent signals, and page analytics.
What do you dislike about the product?
I think the cost for some features can be expensive and potentially cost-prohibitive.
What problems is the product solving and how is that benefiting you?
G2 is helping align and insert our company within targeted categories and category searches.
Elevating Our Brand with G2 Marketing Solutions
What do you like best about the product?
Our G2 account manager is always available to answer questions and provide support.
What do you dislike about the product?
While the platform is powerful, there can be a bit of a learning curve for new users.
What problems is the product solving and how is that benefiting you?
Building Brand Awareness: G2 helps us increase visibility and reach a wider audience of potential customers.
If you're in B2B software, G2 needs to be part of your strategy
What do you like best about the product?
It's a great way to reach prospective customers and help them learn more about how your solution works, and where it works best. The data is pretty transparent and the system is fair.
What do you dislike about the product?
Some parts of the algorithm scoring are not so reasonable in my opinion.
What problems is the product solving and how is that benefiting you?
Having social proof online about how our platform works is very important. G2 is the main reviews platform we use and we've made a solid investment over the last few years to build up our credibility on G2.
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