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Tailored and supportive service
What do you like best about the product?
The quality of the service is excellent. We got a lot of support from Siobhan on improving our product page and which parts to focus on. It really felt like an extension of the team, focused on delivering our results, rather than a sales-focused relationship.
What do you dislike about the product?
Nothing comes to mind; the service is flexible to fit our needs.
What problems is the product solving and how is that benefiting you?
It helps us make the most out of our product page and reviews on G2
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No-brainer social proof for any B2B SaaS vendor
What do you like best about the product?
As a B2B SaaS marketing veteran, I know how crucial it is to provide prospects with social proof. So I knew I had to get my G2 game up to speed when I started heading the marketing. I'm happy to say G2's team helped me set up my page very quickly and helped me get an initial number of reviews to put my startup on the map. We even won 9 G2 badges just about 3 months after starting.
What do you dislike about the product?
G2 is a must-have for every SaaS that wants to make a real name for itself, and I'm stressing that even though it isn't cheap, it's still worth the investment.
What problems is the product solving and how is that benefiting you?
I work in an industry plagued with distrust, so proving to prospects that I'm a real, authoritative, licensed, and legitimate business is essential. Having the power to generate genuine organic reviews to back me up and prove to the world that I can deliver the quality I promise to deliver has proved essential in my sales funnel. Having a G2 page with all available features such as a pricing deck, video, cover image, etc. along with the reviews I get, promises me the social proof I need for my business.
Building social proof with G2's data points
What do you like best about the product?
Licensing G2's content has enabled us to provide trusted and reliable social proof on our key marketing touch points. The data points that are currently available are quite detailed and highly relevant to potential customers.
We've been working with G2 for over three years, and the customer success team has been not only dedicated to our success but proactive and open to feedback.
We've been working with G2 for over three years, and the customer success team has been not only dedicated to our success but proactive and open to feedback.
What do you dislike about the product?
- I'd like to see the algorithm used in the grid reports (specifically market presence) reviewed to better reflect what's happening in the market.
- Adding even more data points to reports would be a great value-add.
- Adding even more data points to reports would be a great value-add.
What problems is the product solving and how is that benefiting you?
G2 Marketing solutions provide a clear benefit in building credibility and trust through social proof.
Great Collaboration
What do you like best about the product?
Always helpful with questions & insanely good initiative, which definitely helps us move forward
What do you dislike about the product?
That I often do not have enough time. Sorry for that! Still so happy to have you!
What problems is the product solving and how is that benefiting you?
Shows the value of our software, points out things we can improve and generates valuable leads
G2 Review for Typeform
What do you like best about the product?
Our G2 team is extremely helpful, they are always helping us ideate, think differently, and ensure that we are using the program to it's fullest capabilities
What do you dislike about the product?
I can't think of any functionality that I dislike at the moment
What problems is the product solving and how is that benefiting you?
They are helping us as a resource for our sales team, specifically around outbound campaigns. It also provides customer proof points which our prospects can trust, it gives them a real look behind the curtain on what works within typeforms environment
Great experience and stellar account managers
What do you like best about the product?
We've been running a G2 campaign and our account managers, Henry and Mark, helped us immensely throughout our journey. It's been a great and smooth experience. All our concerns were addressed timely and properly. During frequent calls with Henry and Mark, we had a chance to ask any questions we had and discuss our strategy. Overall, it was an enormous pleasure working with such professional account managers. The platform itself is great as well.
What do you dislike about the product?
I don't think we had any serious troubles while running our campaign.
What problems is the product solving and how is that benefiting you?
With the help of G2, we had a chance to boost our brand's profile and increase awareness about the product. Not only among our customers but also among G2 users who can become our customers in the future.
Great for trust-building
What do you like best about the product?
G2 delivers third-party, peer reviews for software solutions in a process-driven way that is both helpful and convenient. As G2 handles the reviews entirely, customers can be sure these are independent and tamper-free -- this in turn helps vendors build trust, by showing prospects what customers truly think of the brand and its offerings. The platform also serves as a window into a company's solutions, by enabling vendors to set up and update product pages with ease. The Account Manager team to assist vendors are helpful and friendly.
What do you dislike about the product?
The process for end customers to submit a review is a bit lengthy and can be offputting. The contract side of things can be more complex than it needs to be; it could also benefit from being more flexible.
What problems is the product solving and how is that benefiting you?
A major benefit is that G2 is an important part of the customer journey, as an independent hub that hosts third-party reviews.
G2 are helping us to build social proof, reduce churn and strengthen business cases!
What do you like best about the product?
The reporting of our review performance against our competitors helps us to get a better understanding of our market positioning.
The feedback we receive from customers helps us to improve our product roadmap, so we can better serve our client base and develop our software.
Our Account Manager, Siobhan, is so responsive and helpful! She is also a joy to meet with and always brings energy and new ideas to our monthly check-ins.
The feedback we receive from customers helps us to improve our product roadmap, so we can better serve our client base and develop our software.
Our Account Manager, Siobhan, is so responsive and helpful! She is also a joy to meet with and always brings energy and new ideas to our monthly check-ins.
What do you dislike about the product?
We initially had some teething issues with being notified when budgets ran out, which was quickly actioned by our AM.
It can be hard to track leads that come from G2. Sometimes the buyer intent isn't directly indicative of in-market opportunities.
It can be hard to track leads that come from G2. Sometimes the buyer intent isn't directly indicative of in-market opportunities.
What problems is the product solving and how is that benefiting you?
G2 is helping us to gather invaluable customer feedback without spending too much money and time.
G2 is giving us a better understanding of our competitors.
G2 is removing the manual process of requesting and tracking review activity, helping us to focus on other work while guaranteeing regular feedback from our customers.
G2 is giving us a better understanding of our competitors.
G2 is removing the manual process of requesting and tracking review activity, helping us to focus on other work while guaranteeing regular feedback from our customers.
G2 is providing a set of tolls that provide value to the business bottom line
What do you like best about the product?
The ability to tailor a package to match our business strategy
What do you dislike about the product?
There is quite a bit of overhead in managing and running all the programs and profiles
What problems is the product solving and how is that benefiting you?
Bringing in leads and high intent relevant accounts
Great addition to your brand credibility
What do you like best about the product?
The G2 team is very helpful and is motivated to help generate more reviews for our business page. The review campaigns are a great way to generate new reviews from customers. The platform is easy to navigate.
What do you dislike about the product?
Other than the profile page, there are not other ways that are available to help educate G2's audience on our company
What problems is the product solving and how is that benefiting you?
Trust is probably the main factor for a marketing partner. Trust is also our main brand value. G2 is helping us increase trust with authentic customer reviews, and show other brands that you achieve that with the right marketing experts.
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