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Great Platform for Software Peer Reviews
What do you like best about the product?
G2 Marketing Solutions is a platform that helps software vendors like Deltek reach more buyers, build trust, and grow their business.
What do you dislike about the product?
The review process can be long for customers and hard to navigate. Additionally: It can be expensive for some marketers, especially small businesses or startups, who may not have the budget to invest in G2’s products and services. It can be challenging to convert the leads generated by G2 into paying customers, as they may not be ready to buy or may have different expectations. And, it can be competitive to stand out among the thousands of software vendors who are also using G2 to market their solutions, and to maintain a high ranking and rating on G2’s categories
What problems is the product solving and how is that benefiting you?
Helping us to buid brand awareness for our products and gather real-time feedback from customers.
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Found a lot of interesting reviews on it myself
What do you like best about the product?
Tools offered seem quite comprehensive, adding to the flavor you can express towards customers, depending on the vertical they are on.
What do you dislike about the product?
So far I couldn't find something negative.
What problems is the product solving and how is that benefiting you?
Showing the real opinon of our customers
Really good experience and visibility
What do you like best about the product?
G2 Marketing Solutions offers a user-friendly platform that effortlessly boosts your business's visibility. With intuitive tools and effective strategies, they make it easy for businesses to stand out in the market and attract attention from potential customers.
What do you dislike about the product?
One potential downside could be the cost of their services, which may be a concern for some businesses. However, the return on investment often outweighs the initial investment.
What problems is the product solving and how is that benefiting you?
G2 Marketing Solutions solves the challenges of visibility, ineffective marketing tactics, resource limitations, and reaching target audiences efficiently.
Great tech and excellent service
What do you like best about the product?
Using G2 for reputation management and review sentiment has been the best part. Our relationship with Kevin has made the journey even better. The ease of use definetly ups our game, we don't have to take days to understand the platform.
What do you dislike about the product?
We could have a deeper insight into competitive analysis especially while compring page ranks and review content
What problems is the product solving and how is that benefiting you?
As I am looking into reputation management, I know customers will rush here to read or write revies when we talk about software/tech. Having the platform syncing our reviews and giving me one platform to toggle between different page listings is awesome.
Best of Class
What do you like best about the product?
I love G2 Marketing Solutions' innovative marketing strategies, commitment to delivering results, and customer-focused approach. I appreciate the creativity and ability to drive business growth of the G2 team.
What do you dislike about the product?
No significant dislikes identified during my experience with G2 Marketing Solutions so far.
What problems is the product solving and how is that benefiting you?
G2 Marketing Solutions is helping me promote Acronis cloud services, in particular Adv Email Security. I am also able to get very good amount of feedback from the market on the service.
An industry leader in tech customer reviews!
What do you like best about the product?
The vendor portal is extremely user-friendly and there are always helpful updates being made to improve user experience. I love the ability for reviewers to opt-in as references, this adds a lot of business value to our investment. All our CSMs have also been top-notch quality, so incredibly attentive, friendly, and proactive. It's also great that we can add in our own customer review questions! The webhooks is also an incredible feature that comes with our paid product profiles. The leads generated from these webhooks really helps to outrightly prove the value of our investment to leadership.
What do you dislike about the product?
The biggest downside is not being able to incentivize reviews for non-subscribed products. I feel like this unfairly skews ratings and reviews across products. I wish that the platform offered an annual or bi-annual option for all vendors to load funds for an ad-hoc review collection campaign without vendors having to pay for an entire subscription. Also, we gather many reviews through review sourcing campaigns, but the reviews often times aren't the highest quality, because the review form is very simple. I wish their was a middle ground of the intricateness of the G2 & TR review forms. There is also a frequent tech issues that I run into when I'm inside the vendor portal. When I'm switching from a subscribed product to a non-subscribed product and back to a subscribed product, the subscribed product info begins to display like a non-subscribed product. I always have to refresh the page and navigate directly back to the subscribed product for the normal view to resume.
What problems is the product solving and how is that benefiting you?
-It's catching top-of-the-funnel prospects and providing them with valuable user information from their peers- it's a space very trusted by consumers- allows us to present marketing collateral to prospects
-Generating review content which we can then use in marketing content such as organic social, competitor pages, and SDR outreach/other enablement activities
-Marketing content from badges/awards
-Generating review content which we can then use in marketing content such as organic social, competitor pages, and SDR outreach/other enablement activities
-Marketing content from badges/awards
G2 captures peer reviews, data and more to better understand our customers and drive pipeline
What do you like best about the product?
G2 provides vital ease of use information to better understand our customer's product usage, lifecycle experience and likes / dislikes, as well as understanding how we (the vendor) fit into the market ecosystem. Other key data elements include better understanding: Who are the competitiors and their strenghts and weaknesses? Who is looking for a new solution - company, location? They are excellent at capturing the practioner's voice. Their customer support is extremely strong and responsive.
What do you dislike about the product?
G2 might need to create stronger links with senior management and leadership in organizations - and capture their voice.
What problems is the product solving and how is that benefiting you?
* Capture customer reviews, which helps us be better positioned in the G2 grids and other peer sites
* Drive prospect engagement, which helps to accelerate the sales cycle
* Understand buyer intent, which helps to strategically help key accounts with relevant company / product information and resources
* Drive prospect engagement, which helps to accelerate the sales cycle
* Understand buyer intent, which helps to strategically help key accounts with relevant company / product information and resources
A lot of really useful tools in one place
What do you like best about the product?
It's great to have the live widgets to keep track of where our products are sitting on the grid, and the badges that go with these. The G2 interface is really user friendly, and it's quick and easy to pull reports and marketing material to use in marketing material.
We have a great relationship with our Account Manager and Customer Success Manager which makes the whole process a lot more streamlined
We have a great relationship with our Account Manager and Customer Success Manager which makes the whole process a lot more streamlined
What do you dislike about the product?
It would be useful to have an easier way to export all reviews into an CSV with all questions, not just an overview
What problems is the product solving and how is that benefiting you?
Helps us to get an idea of the traffic going towards our products, and helping to build our reference directory
Awesome Product Review Platform
What do you like best about the product?
G2 is an awesome, user-friendly platform. Mike Sabin and Jeremy Lee have been an amazing support. It is also very interactive for admins and customers. I have been able to implement and integrate programs and tools to keep track of leads and monitor progress. I would highly recommend G2 to friends and colleagues.
What do you dislike about the product?
I have not encountered anything that I dislike about this platform.
What problems is the product solving and how is that benefiting you?
It is giving us insight to what our customers think about our products and ways in which we can improve our offerings.
Essential tool for boosting our reputation and presence
What do you like best about the product?
G2 Marketing Solutions is easy to use and implement, but pairing G2 with the support from our Customer Success and Account team has been the ultimate package. We had a presence on G2 before launching our program but the support from G2 has taken it to the next level.
We're laucnhing campaigns, integrating our intent data with our systems, and implementing closed loop processes into our reviews. G2's team has helped with collateral, best practices, and our implementation strategy.
We're laucnhing campaigns, integrating our intent data with our systems, and implementing closed loop processes into our reviews. G2's team has helped with collateral, best practices, and our implementation strategy.
What do you dislike about the product?
Nothing to dislike! I've been satisfied with G2 so far.
What problems is the product solving and how is that benefiting you?
It is helping us maintain our public repuation and giving us an opportunity to respond to reviews, aligning to our internal closed loop iniatives.
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