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Easy place to get reviews
What do you like best about the product?
It's easy to use and offers our customers a chance to leave a review with limited effort.
What do you dislike about the product?
Sometimes users are not able to easily verify they are a user and they get frustrated with us. But we do not control that.
What problems is the product solving and how is that benefiting you?
Easy place to get reviews.
G2 has significantly contributed to improving our company's online reputation.
What do you like best about the product?
We can access comprehensive market insights and analytics to understand our results better. Plus, we have a dedicated team member who's available to answer most of our questions.
What do you dislike about the product?
I would like to gain a deeper understanding of how the market reports are created, as well as the criteria and meaning behind each category.
What problems is the product solving and how is that benefiting you?
It helps us to boost our online reputation and get market recognition.
G2 has been great for my marketing effort
What do you like best about the product?
G2 simplifies getting user feedback. This has helped a great deal from a content stand point, getting testimonials to use for case studies, on our website, etc.
What do you dislike about the product?
Too many categories and some times the categories are too broad.
What problems is the product solving and how is that benefiting you?
It's helping us in growing our market presense and giving us voice of customer to use across various marketing channels.
Awesome tool for various marketing needs
What do you like best about the product?
I love that G2 offers a wide variety of comprehensive tools in the dashboard: from reviews, campaign management, content, and more. It is essential for our organization to boost our brand awareness through Grid Reports and receive key insights from our customers via review pages.
What do you dislike about the product?
The G2 team has been great to work with, however, due to their organizational change earlier this year, we no longer have a dedicated CSM to our account, which is something we miss greatly.
What problems is the product solving and how is that benefiting you?
G2 Marketing Solutions helps our organization stand out from the crowd with peer reviews, which helps boost our Leader standing in their quarterly grid reports. This is a huge asset for our brand awareness, but also as part of our Voice of the Customer program, as we can get real-time feedback from customers on what they like (and dislike) about our solutions and create any necessary follow up or action items.
Great for social proof
What do you like best about the product?
G2 Marketing Solutions helped us gather a lot of reviews from clients in a short period of time. The tools and support available allow us to easily launch review campaigns and the team is very responsive. What I like best is that the way G2 review campaigns are organized encourages our clients to leave more substantive reviews than they typically would on other platforms.
What do you dislike about the product?
Unless you're using all of the features regularly, it's a bit expensive. I find the most value in the enhanced profile and the incentivized review campaigns, and would prefer more support around that rather than additional features that we simply don't use.
What problems is the product solving and how is that benefiting you?
G2 Marketing Solutions makes it easier to gather reviews from my clients becuase the process is managed by them but also often incentivized.
G2 plays a role holds the product marketing loop together
What do you like best about the product?
- it provides a platform to gather authentic user feedback, ensuring reviews are neutral and trustworthy for potential clients
- G2 offers various ways to transform user reviews into powerful social proof marketing assets
- it also serves as a hub for exploring competitors in the market, helping us gain valuable insights and maintain a clear understanding of our own market position
- great customer supoort! Love Jade! she always delivers insightful ideas, valuable resources, and everything we need!
- G2 offers various ways to transform user reviews into powerful social proof marketing assets
- it also serves as a hub for exploring competitors in the market, helping us gain valuable insights and maintain a clear understanding of our own market position
- great customer supoort! Love Jade! she always delivers insightful ideas, valuable resources, and everything we need!
What do you dislike about the product?
- recently it pushes numerous paid promotion options for vendors which makes the review ranking under the category less sense
- it demands too many internal resources to operate effectively, particularly the quarterly review campaigns, which can be quite frustrating for the team.
- it provides less lead generation and revenue-driving opportunities for B2B companies compared to what it offers for B2C vendors
- integration between Buyer Intent feature and CRM could be more functional
- quite steep learning curve for marketing team to get it working properly, and navigating the user dashboard portal isn't very intuitive.
- it demands too many internal resources to operate effectively, particularly the quarterly review campaigns, which can be quite frustrating for the team.
- it provides less lead generation and revenue-driving opportunities for B2B companies compared to what it offers for B2C vendors
- integration between Buyer Intent feature and CRM could be more functional
- quite steep learning curve for marketing team to get it working properly, and navigating the user dashboard portal isn't very intuitive.
What problems is the product solving and how is that benefiting you?
gather user feedback and gain insights into the strengths and weaknesses of our own solution as well as those of our competitors
G2 plays a key role in our sales, marketing and overall business strategy
What do you like best about the product?
The intent data is gold. As a small business needing to grow fast in front of big players, we have to identify buyers with speed and efficiency to generate and close pipeline.
It also provides valuable social proof, allowing us to highlight customer quotes and easily search for feedback on specific topics we need. G2 helps us build credibility and trust.
It's easy to use and integrate
It also provides valuable social proof, allowing us to highlight customer quotes and easily search for feedback on specific topics we need. G2 helps us build credibility and trust.
It's easy to use and integrate
What do you dislike about the product?
We can't control the content, but that's part of the value—genuine, unbiased opinions are what make it credible.
What problems is the product solving and how is that benefiting you?
G2 is a powerful tool for showcasing our satisfied customers to potential prospects. It gives us valuable insights into our market position, helping us understand where we stand relative to competitors. Additionally, this information is useful for investors and other stakeholders, offering a transparent view of our performance and market relevance.
Main Review Site
What do you like best about the product?
This is the main review site for our business and industry, other than word of mouth. The badges are great and highly usable, especially to share on our social media.
What do you dislike about the product?
I feel like it lacks some features that would make it better. For instance, the business reviews decay over time - sure makes sense, but they should have a tool for us to easily reach out to those who are still subscribers to our business to refresh their reviews. The AI tools are great but still fundamentally lacking and I go elsewhere to use them.
What problems is the product solving and how is that benefiting you?
Public reviews of our business, social media badges to show what others believe about our business.
A decent tool if your buyers are here
What do you like best about the product?
Having a dedicated CSM who makes recommendations is helpful. The G2 badges also help with credibility for our audience.
What do you dislike about the product?
It's not overly helpful for Demand Generation.
What problems is the product solving and how is that benefiting you?
G2 provides credibility and insight into competitors
G2 leads the way in review sites
What do you like best about the product?
We have been able to boost our brand awareness and trustworthiness to prospective clients through the use of G2s platform. Its been a great resource to grow our software.
What do you dislike about the product?
I would like to see some form of paid-per-click strategy implemented.
What problems is the product solving and how is that benefiting you?
We as a company promote our software as a solution to everyday property management needs through many different industries. It is important we are able to showcase our tools far and wide - G2 assists in doing so everyday.
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