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Growth Marketer
What do you like best about the product?
Notifications about our new reviews. Ability to easily add funds and run review campaigns in minutes.
What do you dislike about the product?
Nothing comes to my mind right now. The pricing is quite steep.
What problems is the product solving and how is that benefiting you?
Helping us with exposure, online reputation, and gives us the ability to share (widgests and reports) how we stand in the no-code space. We're also running review campaigns using G2 marketing solutions and that works great.
Very useful when it comes to analysing products for our business
What do you like best about the product?
Very effective in terms of Marketing, we've been using G2 for a couple of years now.
What do you dislike about the product?
None that I could find at the moment, it has been good.
What problems is the product solving and how is that benefiting you?
Reviews
Very little assistance for the price you pay
What do you like best about the product?
It provides marketers with a good set of tools, trust badges, campaign manager. The platform is easy to understand and use.
What do you dislike about the product?
Mostly little to no support, the account managers we had were mostly inefficient, never really delivering insightful tips, and often not following up on our requests. We also changed 3 account managers in less than a year. The buyer's intent future is not providing much value either.
What problems is the product solving and how is that benefiting you?
It allows us to be visible for our potential buyers, showcase our expertise and how our users experience our service.
G2 is a table stakes tool if you're building or selling software.
What do you like best about the product?
The user reviews are valuable for sure. The ability to see what users think of your product, and to respond as well, is insight that's hard to get otherwise. The market segment charts comparing your product to others provide real insight as well. It's hard to imagine competing in the market without G2.
What do you dislike about the product?
The categorizations of products and companies aren't always correct. We've seen "competitors" in our grid that don't really belong there, or reviews for companies that don't have a competing product.
What problems is the product solving and how is that benefiting you?
An independent platform for collecting user feedback and reviews.
Most of our buyers check G2 reviews before buying
What do you like best about the product?
I like how G2 has become the #1 market leader in how companies review software. Even though I'm not a power user of the G2 suite / all the features like profile viewers, integrations etc; collecting and showcasing reviews is at core of CloudTalk's strategy. I'm also quite happy with how proactive the team is (customer success/account management)
What do you dislike about the product?
The price of the package goes up every time we negotiate the contract renewal.
What problems is the product solving and how is that benefiting you?
We are collecting reviews from our clients and building authority of the brand
My personal favourite review site to use
What do you like best about the product?
The most helpful thing about G2 is having an assigned Account Manager who I know I can reach out to about anything, whether that be an issue, wanting to find out about campaigns, reports and everything in between!
The upsides to the platform is that it's really easy to follow, there's lots included such an integrations, grids, competitor information. I also find the navigation tool at the top really helpful.
The upsides to the platform is that it's really easy to follow, there's lots included such an integrations, grids, competitor information. I also find the navigation tool at the top really helpful.
What do you dislike about the product?
A funtionality to tell us we should update our profiling/documention could be a helpful tool.
What problems is the product solving and how is that benefiting you?
Great platform for showcasing our customer reviews, therefore showing our prospects how good our system is.
Excellent Resource for Promoting Software
What do you like best about the product?
Very simple and straightforward for our users to leave us reviews, and the dashboards are clear for s
What do you dislike about the product?
Some users complain about the length of the obligatory questions.
What problems is the product solving and how is that benefiting you?
Allowing us to get our name out there directly from our customers experience.
Great customer success, great buyer-intent data.
What do you like best about the product?
Their customer success team is very skilled and helps you "go live" rather quickly. I love the integratiuons they have to leverage intent data throughout my marketing stack. Extremely powerful when it's coupled with ABM platforms.
What do you dislike about the product?
I've seen a decline in traffic for G2, which affects our category awareness.
What problems is the product solving and how is that benefiting you?
I needed better insights into the companies reviewing our product, and how far along the funnel they were. It helps us allocate budget towards the right companies instead of building our funnel from the ground up.
Great tool for marketing
What do you like best about the product?
I love how G2 builds trust with verified reviews that we can showcase directly on our website—our audience really values seeing real feedback from real users. It’s also great for marketing materials, whether it’s presentations, email campaigns, or social posts. The insights from their analytics help us refine strategies and stand out in a competitive space.
What do you dislike about the product?
The platform can be a bit overwhelming at first especially for new team members. It seems to take a bit of time for new users to fully udnerstand how to access all of the information as it is not always intuitive.
What problems is the product solving and how is that benefiting you?
G2 helps us establish trust and credibility with potential customers through real reviews. It’s made gathering feedback seamless, boosting engagement and conversions while helping us stay ahead of competitors.
Great tool for customer advocacy
What do you like best about the product?
The platform is very intuitive and easy to use. I easily find the features I'm looking for, and the team are always so responsive and helpful. The various integrations with our CRM and marketing tools are easy to implement.
What do you dislike about the product?
There's really nothing I can think of. I'm able to get everything I need from the platform.
What problems is the product solving and how is that benefiting you?
With G2 we can collect customer reviews at a large scale, and are able to showcase our category leadership against other vendors in the same industry. We use buyer intent signals to improve and optimize our sales efforts.
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