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Great platform for elevating one's brand
What do you like best about the product?
G2's solutions help capture market interest and contribute towards our brand awareness efforts as we've leveled up in rankings. The platform is dependable but does come with its own set of limitations. While the support and product team have always been helpful, there have been times when some things have felt a bit inflexible on the platform.
The product team has heard our feedback and rolled out features based on our requests which is great.
The product team has heard our feedback and rolled out features based on our requests which is great.
What do you dislike about the product?
While the visitor intent data available on our plan (basic plan) is useful, the quality of these prospects is often questionable. We don't have the buyer intent data on our plan which gives deeper insights. What I am referring to is the "Track your prospects" feature which is a toned down version of the Buyer intent data.
What problems is the product solving and how is that benefiting you?
1. G2 helps us build credibility in a highly competitive market
2. Showcasing G2 reviews on our website and social channels has greatly benefitted our marketing and sales efforts.
2. Showcasing G2 reviews on our website and social channels has greatly benefitted our marketing and sales efforts.
A must have tool for all companies!
What do you like best about the product?
G2 marketing solutions has been a lot of help in getting brand visbility & awareness. Earning those badges based on the customer reviews serve as a great social proof, helping in decision making for the buyers & people interested. The dashboard is very clean & user-friendly. The integrations are also very easy to use & handy. The customer support team has been very prompt & helpful in solving for any queries & issues.
What do you dislike about the product?
Nothing so far, all good only for now but if we could have more customisations possible in templatizing the review campaigns, that can be of a lot of help. Apart from this all good & positive.
What problems is the product solving and how is that benefiting you?
G2 has been very well performing for us in terms of brand visibility & getting our name out in the tech market. The reviews have been trusted by the community & the marketplace. The buyer intent has been very helpful for us in terms of getting the higher quality leads & potentially interested people to our website. This has aided benefits for the sales team overall. Getting validation from a third party like G2 so very well known in th market helps us in getting the credibility & trust of our clients.
Great tool to get customer feedback via reviews and showcase your product
What do you like best about the product?
It is a good tool to look at the customer feedback and reviews that helps us to understand what our customers like and dont like about our products. This is given as a feedback to our internal teams and helps us to improve. The customer support provided is excellent. G2 also offers other things apart from peer reviews like Buyer Intent which helps to identify accounts that are researching for us or tools similar to ours.
What do you dislike about the product?
Nothing major to dislike. The toold does what it promises however I wish the reporting was a bit more detailed
What problems is the product solving and how is that benefiting you?
Buyer Intent is helping to find accounts that could be in market to buy. Apart from that it also helps to showcase your product profile with a lot of details. The reports and badges are useful in our marketing material and website.
A platform to Understand and share customer voices
What do you like best about the product?
Showing detailed analysis on reviews, decaying reviews.
Ability to create multiple links for multiple campaign and transfering funds in a single click
Marketing reports and comparison documents are accurate and based on user inputs.
Ability to compare Competitors traffic and track people who compared us with competitors are killer!
Easy to use platform. No learning curve or anything like that. So, it is very easy to implement
We use it once in a week!
Ability to create multiple links for multiple campaign and transfering funds in a single click
Marketing reports and comparison documents are accurate and based on user inputs.
Ability to compare Competitors traffic and track people who compared us with competitors are killer!
Easy to use platform. No learning curve or anything like that. So, it is very easy to implement
We use it once in a week!
What do you dislike about the product?
Most of the marketing documents need license to use and that comes with a content subscription aprat from the platform subscription.
Same for the Buyer analytics data!
Same for the Buyer analytics data!
What problems is the product solving and how is that benefiting you?
Using G2 as one of our recognition management platforms and helping our TA compare how we stand out
G2 as a platform helps our TA understand how our customers feel about us
G2 as a platform helps our TA understand how our customers feel about us
Clear, detailed and easy to use portal
What do you like best about the product?
G2 offers an all round view for advice, a great go to option when shopping for software. The portal is very user friendly and provides you with lots if insight into your review options and analysis.
What do you dislike about the product?
Response times from the teams can be slow when support is needed.
What problems is the product solving and how is that benefiting you?
As a Marketing professional this is a great platform for review collation helping to shape our business and product with impartial feedback from our users.
Essential partner for brand visibility
What do you like best about the product?
The product suite has the right set of features to channel customer feedback and then represent it in a manner that is relevant to prospects. This marketplace participation holds a mirror to our competitive positioning and proactively take initiatives to improve on it. The responsiveness of the team and the scorecards they bring are amazing when they come.
What do you dislike about the product?
It is sometimes perplexing to see how their prioritization of features does not necessarily follow the market penetration they have.
What problems is the product solving and how is that benefiting you?
G2 is my partial iniative in a broader brand visibility improvement exercise. Some of the dynamic comparisons that G2 enables are nice to haves.
Good Experience as a Vendor
What do you like best about the product?
The g2 review is one of the best in industry. Easy to Navigate.
What do you dislike about the product?
There needs to be a better way to understand Market presence bit a more. Seems a little skewed towards bigger companies.
What problems is the product solving and how is that benefiting you?
Helping us build credibilty and authority in the market.
Best website to search for software with genuine reviews and a huge catalog
What do you like best about the product?
I like the number of different softwares I can checkout before making a decision. I like that the reviews are genuine and very detailed. G2 also has a lot of catgories which can help find the exact software to solve the problem.
What do you dislike about the product?
I don't like that some categories have software which don't really belong to that category. This can be very misleading at times since you are never sure if the software listed is actually solving the problem.
What problems is the product solving and how is that benefiting you?
G2 is solving visibilty and credibility. Which means that we are able to reach the target audience and also show why we are worth trying.
G2's buyer intent is one of the strongest intent signals when it comes to GTM
What do you like best about the product?
I like the ease of use, and the fact that G2 provides credible reviews for softwares. Both branding and buyer intent on G2 are pretty awesome and the Hubspot integration and LinkedIn remarketing features definitely makes life easier from a GTM perspective.
What do you dislike about the product?
The review process in itself is tedious, however, to maintain credibilty, I understand it is neccessary to have a thorough review screening process.
What problems is the product solving and how is that benefiting you?
G2 helps us and a lot of our clients undersand what businesses are evaluating us, looking at alternatives, looking at our product page,etc. These are key signals which show you second party intent from a very credible source like G2.
G2 is great!
What do you like best about the product?
I liked the support that I got, I also liked that they have thought about small businesses and the features they need.
What do you dislike about the product?
The fact that its so hard for our users to leave a review. Also, that we don't know identity of users who leave reviews in so many cases. it should be visible on backend.
What problems is the product solving and how is that benefiting you?
Brand building. Product discovery. It benefits us by building our brand value.
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