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Easy to manage
What do you like best about the product?
G2 makes it really easy to use and manage to reviews. There are a lot of integration options that make it easy to give internal teams visibility. The support you get from the G2 account management is really helpful and quick.
What do you dislike about the product?
Some options can get a little complex with all the customizations.
What problems is the product solving and how is that benefiting you?
Being able to collect reviews in an organization and automated way, then be able to share them on our website/social.
Easy to work with & Great insights!
What do you like best about the product?
G2 has been a great way for us to gain insights from our customers. It helps provide a seamless way for them to provide us feedback while also boosting our brand on their platform.
What do you dislike about the product?
When leaving surveys or asking for surveys, they can be a bit time consuming (even 3-4 minutes of questions can be a lot for some customers). I don't mind too much but I know that has been a downside.
What problems is the product solving and how is that benefiting you?
It helps people discover our product and it's a great way for us to recieve feedback about our product.
Good for Reviews, but Not Great for Lead Gen
What do you like best about the product?
I like that it shows social proof for my product if someone is looking on G2. I also like the badges it gives that we can display on our site.
What do you dislike about the product?
I haven't had a great experience with their lead gen programs. We get leads that aren't ready to buy very often.
What problems is the product solving and how is that benefiting you?
It is giving us a credible way to show social proof which helps improve our conversion rates on our landing pages.
Some good aspects for building brand credibility
What do you like best about the product?
I appreciate the email review campaigns to customers which is handled internally with G2. This has helped us build out our rankings within various grids, which of course builds our brand awareness and credibility.
What do you dislike about the product?
I find that beyond building solid customer reviews, ranking in grids and gathering badges - there are no real upsides for actual lead generation.
What problems is the product solving and how is that benefiting you?
I appreciate the email review campaigns to customers which is handled internally with G2. This has helped us build out our rankings within various grids, which of course builds our brand awareness and credibility.
Great Platform—But Is It Worth the Cost?
What do you like best about the product?
Overall, account managers have been responsive and knowledgeable. G2's portals make setting up a profile and running review campaigns incredibly simple.
What do you dislike about the product?
Their asking price for a premium landing page is absurd. You're better off with a free listing and funding your own review campaign
What problems is the product solving and how is that benefiting you?
G2 has helped increase the credibility of our business by providing a high-quality platform for honest and well-vetted reviews. I've tried other listing sites and their review verification process left much to be desired.
Easy to use with Powerful Integrations
What do you like best about the product?
I love how easy it is to use and integrate with our other systems. It was so quick to get up and running with G2 and very cool to see the data flowing into our systems.
What do you dislike about the product?
The only issue I have noticed so far is the solution tagging can be a bit confusing when you have a lot of solutions/products like we do.
What problems is the product solving and how is that benefiting you?
G2 is helping us to improve intent signals for potential customers and current customers. This helps us to know when someone is in the market for our solutions quicker giving us the upper hand.
G2 is a great resource to see what my peers think about a solution.
What do you like best about the product?
G2 Marketing Solutions helped build credibility for our solutions. Getting and having customer feedback
What do you dislike about the product?
Unfortunately there are some customers that are not allowed to accept eGifts for providing feedback. Thus, they might participate.
What problems is the product solving and how is that benefiting you?
Helping us with brand reputation and customer satisfaction, which we internally know is high, but having it visible on a public-facing forum is great.
Complete and easy to use platform
What do you like best about the product?
Integrated platform to bundle all our advocacy efforts.
What do you dislike about the product?
Intent data provided is limited to set categories.
What problems is the product solving and how is that benefiting you?
Having a single source for all our review management.
Accuracy in providing intent leads
What do you like best about the product?
-Provides accurate information and which company is researching and provides geolocation that makes identifying leads easier
-Provides info on competitor's research and puts us ahead in our outbound efforts
-Provides info on competitor's research and puts us ahead in our outbound efforts
What do you dislike about the product?
No dislikes per se but wish the geo location is more accurate
What problems is the product solving and how is that benefiting you?
-Puts me ahead in the outbound game.
-Ensures I get info on who my prospects are evaluating
As a salesrep, having these intend information helps me provide contextual information to my prospects as well as gives me an edge to write my outbound emails with more details
-Ensures I get info on who my prospects are evaluating
As a salesrep, having these intend information helps me provide contextual information to my prospects as well as gives me an edge to write my outbound emails with more details
Lots of valuable data to leverage.
What do you like best about the product?
The integration between Hubspot and G2 is great! It makes operationalizing G2 data quick and easy. Creating campaigns that leverage that data has been valuable to our organization.
What do you dislike about the product?
I'm not entirely sure how accurate location information is in the Buyer Intent Detail property.
What problems is the product solving and how is that benefiting you?
G2 flags companies that are showing interest in our services as well as our competitors services, which allows us to get in front of stakeholders at these companies as decisions are being made.
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