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Love working with G2
What do you like best about the product?
You can trust G2! They ensure that the responses are reliable, so it's one of the tools I trust the most!
Also, their level of service is fantastic; you feel like G2 is a true partner in your success.
Also, their level of service is fantastic; you feel like G2 is a true partner in your success.
What do you dislike about the product?
Not much; sometimes it's challenging to understand where to find the data you are looking fro as an Admin. But for that we have our great CS team and they are always available :)
What problems is the product solving and how is that benefiting you?
The problem of ambiguous falls-recommendations throughout the internet.
G2 enables us to receive accurate and valuable first-hand recommendations from real users that you can raelly trust.
G2 enables us to receive accurate and valuable first-hand recommendations from real users that you can raelly trust.
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Great CS team, powerful tool!
What do you like best about the product?
The buyer intent tools - these are particularly useful to our BD team, and even to marketing when profiling our ICP.
What do you dislike about the product?
It's not a dislike but it would be super handy if we could connect buyer intent signals with Slack.
What problems is the product solving and how is that benefiting you?
We're able to receive real-time alerts on who's looking at our profile, who's comparing us to a competitor and more.
Excellent Support, A Great Platform
What do you like best about the product?
The G2 team provide excellent support and have been a great help in securing our new reviews and badges.
What do you dislike about the product?
When we started on G2, it seemed we got a new account manager every other month (all extremely friendly) it was difficult to build a relationship, but, now it seems to be more stable and we have great communication with our current managers.
What problems is the product solving and how is that benefiting you?
G2 Marketing Solutions helps us to generate important feedback from customers, and empowers us to utilize our reviews and data to understand our products standing in the DPA space.
G2 lets up capture and leverage the voice of our customers
What do you like best about the product?
G2 is easy to manage and offers loads of functionality to let your brand shine. I love how easy it is to set up incentivized landing pages to reward customers for their feedback. Beyond generating reviews, G2 provides strong competitive intelligence & research reports and comes packed with powerful marketing integrations. The ability to create reference pages and competitor comparisons is also very powerful and valued by our sales team. Finally, the G2 team is super helpful and knowledgeable!
What do you dislike about the product?
I would love to have more options for exporting reviews to run analyses.
What problems is the product solving and how is that benefiting you?
G2 helps us capture and leverage the voice of our customers, letting them tell our story for us. Additionally, G2 provides us important insights into how the market is developing and helps us better understand (new) competitors.
Simple, intuitive and empowered by a 10/10 team!
What do you like best about the product?
G2 helps me to have a very good market overview. From a product admin point of view, it gives me valuable insights into my product. Great way to identify advocates as well. From a user standpoint, is. The best place to find the right tool to equip my team with the right tech stack. The CSM team is also amazing. I had the pleasure of working with Jade and Jasmine and I only have good things to say about both.
What do you dislike about the product?
There's not much I dislike about G2, the platform works great. It would be great to have a more complete overview on what are the missing pieces that could be affecting product performance - for example showing that our online presence was not strong enough this quarter, etc.
What problems is the product solving and how is that benefiting you?
Identify advocates. and reach out to them. Have compelling quotes to use on our website, and social media and understand the perception of the market in certain Industries.
Our preferred review partner
What do you like best about the product?
I love the intuitive dashboard. Important metrics are at your fingertips, and most of what you need is readily accessible. I also love the team. They are responsive and really take the time to work with you on achieve better results.
What do you dislike about the product?
Although there is access to many metrics, it would be great to have a better overview of performance in ALL categories rather than having to view the data for one category at a time. It would also be great to have some comparative reporting and a build-your-own report feature.
What problems is the product solving and how is that benefiting you?
We are using G2 to demonstrate social proof and to build brand awareness in markets where our competitors usually have the upper hand. We've also brought in a fair amount of revenue directly from our G2 product page.
A review based on my experience working with G2 for the past couple of months
What do you like best about the product?
The G2 platform lets us collect honest reviews and display our product features in one place. It has proved to be very powerful for our sales team.
What do you dislike about the product?
The website is completely unusable on mobile when logged into admin mode.
What problems is the product solving and how is that benefiting you?
Displaying feedback from our clients to our prospects.
The best platform to capture high intent prospects
What do you like best about the product?
G2 Marketing Solution provides us with a platform and tools to authorize us as a leader within our field, as well as giving us one of the best channels to capture high intent prospects.
What do you dislike about the product?
I can't really see any downsides with using this platform. The results all comes down to you as a user.
What problems is the product solving and how is that benefiting you?
- Social proof
- Authorization
- Capture high intent prospects
- Authorization
- Capture high intent prospects
Productive partnership and collaboration with G2 EMEA client success team
What do you like best about the product?
High availability; very responsive; professional individuals; always follows up on progress, and above all, result-driven and genuinely success-oriented CSM team.
What do you dislike about the product?
Some technical and integrations-related challenges require escalation to tier 2 support that may take time to sync and resolve efficiently. Lack of sufficient online documentation, best practices and/or case studies for specific use cases involving Hubspot buyer intent integration.
What problems is the product solving and how is that benefiting you?
Competitive analysis; Product reviews; Online reputation; Buyer intent; Brand Awareness; Demand Generation; Category creation and scaling-up the business performance.
I am a public relations specialist at a tech company.
What do you like best about the product?
I get a great deal of information from G2's research reports.
What do you dislike about the product?
The website structure is a little bit complex.
What problems is the product solving and how is that benefiting you?
It is giving me customer insights.
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