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Excellent
What do you like best about the product?
G2 Is a highly reputable website and allows our customers to review us honestly. The portal is really easy to use and I have particuarly found the new AI reply feature really helpful, especially when we're so busy. Running campaigns is really simple, we supply a list and G2 looks after everything. I think the best thing about G2 though is the support from our Account Manager; whether it's assisting with campaigns, helping us produce video reviews or the constant feedback about where we are and how we can improve.
What do you dislike about the product?
There really isn't much to dislike about G2, I would recommend it to everyone to use as a 3rd Party review site.
What problems is the product solving and how is that benefiting you?
G2 allows our customers to review us honestly.
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A true partnership, supporting our P2P journey
What do you like best about the product?
Since day one our relationship with our G2 team has been nothing short of amazing, responsive, eager to supprt our needs and truly vested in our sucess!
As it realtes to the platform, I appreciate that reviewers can be non annomous - lending us to use this platform as another avenue to recieve our customers feedback with reagrds to our product. It allso allows us to work on additional initative like engaging with our customers based on their reviews. The ability to reuse customer quotes in campaigns, celebrate our wins with quarterly badging, increase our SEO as it aligns to our buyers journey - show how we rank to our competitors all additional value. Customers want to hear from other customers and this platform gives us a sounding board to make that happen.
As it realtes to the platform, I appreciate that reviewers can be non annomous - lending us to use this platform as another avenue to recieve our customers feedback with reagrds to our product. It allso allows us to work on additional initative like engaging with our customers based on their reviews. The ability to reuse customer quotes in campaigns, celebrate our wins with quarterly badging, increase our SEO as it aligns to our buyers journey - show how we rank to our competitors all additional value. Customers want to hear from other customers and this platform gives us a sounding board to make that happen.
What do you dislike about the product?
it was unfortunate that we had guite a bit of "bad actors" slip though at the beginng causing us to lose numerous review dropiing ur ranking unexpectidly - granted we have experience bad actors with other vendors thus nature of the incentivized ask
What problems is the product solving and how is that benefiting you?
It is giving our customers a voice, it is allowing us another tool to obtin feedback, it is supporting our buyers journey.
Great customer support!
What do you like best about the product?
I love how involded our CSM is! She is helpful and comes to our meetings very prepared with ideas and suggestions. Our Account Manager is also involded when needed. G2 integrates well with Influititve and is easy to use on the backend. We haven't had any big issues.
What do you dislike about the product?
I wasn't around when we first started using G2 so I don't have any knowledge around implementation.
What problems is the product solving and how is that benefiting you?
We're able to drive customer reviews to G2 so increase brand awareness in the marketplace.
Another Tool You Need in Your Customer Marketing Toolbelt
What do you like best about the product?
The product intent data and content subscriptions are the 2 most valuable features of G2 Marketing Solutions as a customer marketer. Additionally, initial implementation was fairly quick and easy, and the many integrations with other marketing tools have also been key to the success of my customer marketing programs.
What do you dislike about the product?
Review requirements are less strict than other product review platforms, and reviews can sometimes be on the lighter side from a content perspective.
What problems is the product solving and how is that benefiting you?
G2 is helping us grow brand recognition & amplify the voice of the customer.
Great Review Platform with Quality Leads
What do you like best about the product?
They usually have very good quality leads using their site for research on software. We usually receive leads that convert into demos and move further in our pipeline than other platform leads.
What do you dislike about the product?
The only thing I feel that would be helpful would be to have an easier process for those who want to leave a review, a lot of the times clients don't want to sign in or create an account and have an issue with connecting their socials.
What problems is the product solving and how is that benefiting you?
They help us find quality buyers and connect with them, also leveraging our brand by showcasing our reviews and building brand reputation.
G2 - Our #1 vehicle for customer testimonials & social proof.
What do you like best about the product?
The ability to easily run review generation campaigns, build landing pages, and integrate with other tech stack makes G2's Marketing Solutions the best. The customer success team is always there to help tackle any questions we have and to help us optimize our vendor page. Very easy to implement and get started!
What do you dislike about the product?
There isn't much I disklike about G2's Marketing Solutions. I would like to be able to pick a few more categories that our product could fall into, but that is about it!
What problems is the product solving and how is that benefiting you?
Brand awareness, review generation for testimonials and social proof to use in our marketing, and to further build our differentation from our competitors.
G2 has helped not only grow our Reputation but our References as well!
What do you like best about the product?
What I like a lot about G2's Marketing Solutions. The one's I mostly use pertain to reputation and reference management. I love how I can create unique links for our partners, and customers to leave reviews and add on a gift card for reviewing. I also like that I can utilize unique links to track review campaigns within cross organizational teams. I like how we can see how we are rated in our industry, see who raised their hands to be references and more! Customer support is also amazing in helping out!
What do you dislike about the product?
Honestly nothing, G2 is constantly adding on new features and helping us make sure we are fully taking advantage of what is available to us.
What problems is the product solving and how is that benefiting you?
It is solving to help us obtaining reviews, finding refernces, and obtain badges we can utilize in marketing promotions with our reviews. More so, in traking where we are in our industry, building review campaigns, and tracking all of our various review campaigns all the while incentavising our reviewers.
Great platform and services to get noticed
What do you like best about the product?
G2 marketing provides a great platform to get your technology in front of potential users, especially if you sell within a crowded market. In addition, their customer success team does a great job advising customers where they can get their best return on investment, and frequently shares resources to help you get noticed on G2.
What do you dislike about the product?
This may be somewhat unique to our organization, but their campaigns are less impactful if your product doesn't fit one of their defined categories. It can be difficult to rise above the 'noise' in some of the broader categories.
What problems is the product solving and how is that benefiting you?
For our technology products that serve smaller customers, we often hear that reviews platforms like G2 are where a customer begins their search. G2's marketing programs have allowed us to stand out in categories that our prospects are most likely to search.
G2 is an overall excellent platform!
What do you like best about the product?
What makes G2 great is it credibility and authority.
What do you dislike about the product?
Nothing - G2 is an excellent platform in itself
What problems is the product solving and how is that benefiting you?
Aids in lead generation
A great platform for user validation
What do you like best about the product?
Having a single, intuitive platform to garner third party reviews at scale for users / third party validation and for collecting valuable product feedback. Great account support too!
What do you dislike about the product?
The ambiguity of some product/company presence in some markets.
What problems is the product solving and how is that benefiting you?
G2 helps in highlighting leadership within the industry, with proof coming from real users across the globe.
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