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An easy way to showcase how much customers love you
What do you like best about the product?
I like that we can collect reviews using G2. It's really easy to encourage our customers to leave us a review. G2 takes care of the email communication and fulfilling incentives. All we have to do is give them a list.
What do you dislike about the product?
There are a lot of add-ons that you have to pay extra for. I'm sure all the features are great, but we just don't have the budget to upgrade.
What problems is the product solving and how is that benefiting you?
It can be a hastle to incentive and collect reviews and G2 takes care of that for us.
G2 is a Very Helpful Marketing Tool
What do you like best about the product?
They provide amazing intent markers, which can be very helpful in setting up targeted advertising campaigns. They also make review collection as painless as possible.
What do you dislike about the product?
Not much, I will say the ranking algorithm for review categories can be a bit hard to understand, but that is understandable given how complicated it is.
What problems is the product solving and how is that benefiting you?
They provide our team with great intent markers for prospects who are comparing us with our competitors. This allows us to create tailored lists of people to target with our campaigns. Along with this, they provide amazing landing pages and incentives for review collection which makes it very simple to gather reviews.
Works well to gather reviews and promote your SaaS tool
What do you like best about the product?
It's super easy to connect with your existing processes and streamlines a lot of other more manual work.
What do you dislike about the product?
The interface can feel a little dated, but it's not the end of the world.
What problems is the product solving and how is that benefiting you?
Streamlining exist processes to make our lives easier.
Great platform, easy to use!
What do you like best about the product?
G2 is an awesome platform for monitering feedback and beyond. Their features are easy to use, have a wide variety of options, and the support team is always very helpful. I enjoy using this platform to continue sourcing, monitering, and analyzing customer reviews.
What do you dislike about the product?
The only thing I dislike about G2 is that we are constantly changing account owners. Every 3 months we have a new point of contact which says to me that the leadership team is having trouble.
What problems is the product solving and how is that benefiting you?
G2 is solving the issue of collecting and monitering customer feedback appropriately and in a timely manner. It helps us throughout the entire review process - by creating campaigns, digesting feedback, and beyond.
G2 has been an extremely valuable tool for both out sales and marketing teams
What do you like best about the product?
Ability to track buyer intent and capitalize on visitors
What do you dislike about the product?
process of finding and extracting the data
What problems is the product solving and how is that benefiting you?
Solving the problem of knowing who out website is attracting without filling out any information on the site
Reliable and great for review campaigns for your product
What do you like best about the product?
What I like best is the reviews you receive through the review campaign feature - establishing that presence for your brand and product with the customers is huge. And hearing from the customers is the best part.
What do you dislike about the product?
Very, very expensive! Just to launch a few profiles can offset any marketing budget!
What problems is the product solving and how is that benefiting you?
Solving how customers feel about our products and also helping with our digital presence.
G2 provides insight in a singular place.
What do you like best about the product?
The ability to have our subscribers leave reviews in a singular place.
What do you dislike about the product?
Not much to dislike! It is easy to navigate, leave reviews, and respond to reviews.
What problems is the product solving and how is that benefiting you?
Gathering NPS scores in a singular place.
This is the definitive site to drive customer reviews toward.
What do you like best about the product?
It's a reliable site to make sure you stand out against your competitors and showcase what customers see as top values.
What do you dislike about the product?
The badges and categories are a bit complicated.
What problems is the product solving and how is that benefiting you?
We need to shine a spotlight on the value our customers are getting from our product, and this is the place to highlight those experiences.
A Martech Solutions Knowledge-base!
What do you like best about the product?
A great place where we can market our solutions to drive awareness and understand intent.
What do you dislike about the product?
I would love to have personalized insights delivered right to my inbox on key customizable KPIs.
What problems is the product solving and how is that benefiting you?
Awareness and intent.
Plethora of Resources
What do you like best about the product?
I love how many resources G2 gives you that are available at your fingertips. Lots of webinars, info sessions, Q&As, etc. to really help you optimize your page.
What do you dislike about the product?
With all the features, I feel like its easy to get lost on where to start and how to implement everything most effectively/efficiently.
What problems is the product solving and how is that benefiting you?
Its a reliable platform that allows us to market our software and solution.
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