Reviews from AWS Marketplace
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Excellent Site with Strong Processes and Tools
What do you like best about the product?
The Market Data really helps to understand the competitive landscape, and gauge where we need to improve. The Buyer Intent data is an excellent tool for us to determine real opportunities and who is searching for our solutions. Finally, the Review Process is very strong and leaves zero doubt regarding authenticity.
What do you dislike about the product?
The Market Data can be confusing with the high number of categories and crossover with tangental products/solutions. Buyer Intent data does not provide quite the level of detail desired to make quick effective use. The Review Process is daunting for new reviewers and takes a lot of time and detail to complete - causing some people to just drop out of the process.
What problems is the product solving and how is that benefiting you?
G2 has definitely affected how we approach both new and established customer relationships. It helps us to hone in on the most important factors that create and strengthen good business relationships.
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Being a G2 Partner
What do you like best about the product?
The team I worked with was helpful. The incentive program is useful in gaining more reviews.
What do you dislike about the product?
I think the reverse IP look up leave a lot of potential customers out of the buyer intent. High cost for a non-lead generating program. I don't like that I can't select which categories are brand falls under. I don't like that we paid $$$ and still can't have a graph in our category. I don't like that G2 doesn't qualify the buyer intent data to be useful for your organization.
What problems is the product solving and how is that benefiting you?
We decided to use G2 Marketing Solutions to make sure our market presence was known in the category.
Indispensable Solution for Brand Awareness, Brand Credibility and Buyer Intent
What do you like best about the product?
G2 provides our brand with user-driven credibility. In a world where our buyers make their decisions and evaluate solutions on their own, G2 has provided us with an "always-on" voice of the customer channel. If I were to narrow it down to one this it would be the return. G2 has a significant ROI and is well worth the investment.
What do you dislike about the product?
Not much I can say. We love the CSM and sales teams. The platform is easy to use and massively intuitive.
What problems is the product solving and how is that benefiting you?
We felt that user-driven validation is incredibly helpful in helping deal get across the finish line. We have realized a 3X ROI in the 1st 3 months.
Recommendations to others considering the product:
Have your marketing content ready prior to going live. This is an important aspect of G2. I would also ensure you have your videos ready. Als make sure you connect it to your lead flow.
Very thorough onboarding process
What do you like best about the product?
Our G2 team took the time to understand our company and answer our questions in order to give us the best value.
What do you dislike about the product?
The onboarding process was maybe a bit long, with many contact points, although very well structured and organized.
What problems is the product solving and how is that benefiting you?
Still a bit early as we have just started but for now: getting more reviews, more visibility and more leads.
Great onboarding process
What do you like best about the product?
G2 team's enthusiasm and support were amazing, it helped us to be on top 10! The Amazon Voucher campaign was a great idea!
What do you dislike about the product?
Only thing i don't like: To be not able to use the option of the GIF on the cover picture.
What problems is the product solving and how is that benefiting you?
Getting many reviews and awareness was great for our brand awareness in general. Especially for business users. Because our product is focusing on business users, that was the most important point for us.
Recommendations to others considering the product:
Great for review campaigns, the best review website i have worked with that i can say. Hopefully, we will be working together in the future too!
Great platform
What do you like best about the product?
G2 is commited to provide honest reviews to the customers, and unlike most review websites they don't ask software providers to pay to be listed higher. Their onboarding is super useful and we're thinking to build something like this for MeisterTask as well.
What do you dislike about the product?
The UX of the review form could be improved..
What problems is the product solving and how is that benefiting you?
Getting MeisterTask in front of users users that need an user friendly and visual task management tool like ours.
I'm seeing value from day #1
What do you like best about the product?
The administrative portal is easy to understand and navigate.
What do you dislike about the product?
There is a lot to cover in 3 half hour on boarding sessions, I think two of my went longer and I could have benefited from one more.
What problems is the product solving and how is that benefiting you?
Visibility into lead generation.
Extremely helpful team and a seamless onboarding experience
What do you like best about the product?
I enjoyed having regular contact with our account manager throughout the on-boarding process. This enabled us to really understand the platform end-to-end. I also really appreciate the support the team have given us. They are always on hand to answer a question or help provide tips or insight into how to get the most out of their platformn.
What do you dislike about the product?
My only gripe is that I think there could be more clarity around ranking algorithm which determines where businesses get to on the category pages. There could be more clarity around exactly why some of the reviews have been rejected or are ineligible. Often I have to reach out to the AM to understand why this is the case.
What problems is the product solving and how is that benefiting you?
G2 has provided us with a platform to gather user testaments and case-studies which are invaluable to our business. I also enjoy the brand affiliation - it's like a hallmark in our industry to be associated with the G2 logo. G2 is becoming a centralised platform for us to house all our customer success stories and use the marketing collateral all over our website.
Recommendations to others considering the product:
Make sure you go through the full onboarding process and utilise the team for all their expertise!
Shows a great deal of promise as a new marketing channel for B2B SaaS
What do you like best about the product?
Team is very skilled and professional. Services provided look to provide another powerful marketing resource. The review information collected is very rich and in depth and will provide high value insights into customer opinions.
What do you dislike about the product?
It's hard to accurately determine the ROI of investing in the platform up front through the team does have a lot of comparable test data to share.
What problems is the product solving and how is that benefiting you?
Looking for ways to increase brand awareness, generate leads and collect marketing collateral. It's early days.
Great experience so far!
What do you like best about the product?
I love G2's model overall. It's based on your company's actual product as opposed to a bidding system (which can be misleading to customers). The software is also really easy to use, so it was a smooth onboarding process and it's been really easy to add new team members with minimal training. The sales and onboarding team were also super helpful in working with us through the process. When we were onboarding, Ali provided detailed follow-ups for us with action items and next steps. I had to contact support once and it was really easy and the rep, Leah, really went above and beyond contacting technical support to resolve my issue.
What do you dislike about the product?
The price is a little steep for where we are as a company, but we've already seen a lot of value from it, so I think it will pay for itself.
What problems is the product solving and how is that benefiting you?
Customer acquisition: Improving our SEO, brand awareness and gaining more reviews to be used in marketing materials and campaigns.
Recommendations to others considering the product:
It's a great tool, but you have to put the work into it. You should make it a priority to see this as a whole additional channel for customer acquisition—create specific content for it and solicit reviews at every avenue.
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