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Great peer review platform
What do you like best about the product?
G2 Marketing Solutions is a unique tool in the ever-evolving field of marketing due to its capacity to adjust to shifting customer preferences, technological advancements, and trends. Its adaptability enables it to continue being relevant and provide useful solutions throughout time.
What do you dislike about the product?
Clients may get dissatisfied if G2 Marketing Solutions' marketing techniques don't meet their goals or produce the desired outcomes.
What problems is the product solving and how is that benefiting you?
Getting the social proof our solution needs.
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The G2 customer success team is top notch!
What do you like best about the product?
I find the G2 intent signals to be the most beneficial solution we currently utilize. They are ease to implement and use within the vendor portal. As a sale tool for prospecting you truly can't beat it!
What do you dislike about the product?
It can be difficult to keep content fresh with the quarterly updates to new badges published. Would recommend switching to a bi-annual badge release calendar.
What problems is the product solving and how is that benefiting you?
Solving the problem of finding potential new customers who have true intent to buy.
Very Intuitive & Helpful Platform
What do you like best about the product?
I really like using G2, specifically for the review generation component. It makes it really easy to send customers incentivized review requests and we have a much higher review response rate vs. other review sites. It's also really easy to implement within our organization and to get additional MQLs from the platform.
What do you dislike about the product?
The only thing that I don't really like is that it some leads don't directly integrate.
What problems is the product solving and how is that benefiting you?
Review gathering is definitely tough with our customers and it's helped ease that by just being able to send out emails to customers and gather reviews.
Great platform to get in depth user and market insights
What do you like best about the product?
I like how easy and intuitive is the platform to use. You can list your product and create an in depth profile, collect references and leads. The review generation capabilities are great and G2 provides various channels to do so. The CSM's and account owners are always propmt to respond to anything. The reports generation and badges let you understand the competitive market and tweak your offereings based on it. Highly recommend!
What do you dislike about the product?
The reviews generation sometimes maybe not very genuine. Its is all about quantity and less about quality and in between that the authenticity of the review is sometimes lost.
What problems is the product solving and how is that benefiting you?
gives a detailed analysis of the competitive market and helps generate reviews from customers
Easy way to ask your customers what they think
What do you like best about the product?
Good support and suggestions to boost our visibility from our Account Manager. Admin portal is easy to use and shows some useful data.
What do you dislike about the product?
Not easy to see all companies who feature in a higher position than us in the category league tables in the portal unless we're 5th or higher (eg where we're ranked 8th, I can see the top 4 ranked companies followed by us, but not who's 5th-7th)
What problems is the product solving and how is that benefiting you?
Helping our online visibility for potential customers
Great tool for customer insights
What do you like best about the product?
The simplicity of capturing customer reviews and VOC insisght is highly valuable, as our customers have many competing prioroties in their day. The interface and UX is simple on both ends - for reviewers and account admins. G2 offers robust analytics from review campaign data to buyer intent, and I appreciate the ability to input custom questions to gather additional decision-making data from our customers.
What do you dislike about the product?
The review approval process is a bit rigid. I'd appreciate the ability to review/approve/dispute reviews on our end, like we have with some other peer insight platforms.
What problems is the product solving and how is that benefiting you?
G2 is helping us solidify our reputation in the market as more and more cusomers turn to peer review sites. The ability to gain customer insight and identify customer for advocacy opportunities has been a huge bonus.
Lots of opportunities to benefit from reviews!
What do you like best about the product?
What I like best are the various ways to promote ones reviews. Reference pages, testimonials, widgets, etc. Getting reviews seen beyond the G2 site as well as on it is what turns the dial.
What do you dislike about the product?
Because it's a robust platform, there are many features and it can take a while to learn to navigate quickly and easily.
What problems is the product solving and how is that benefiting you?
Helping us generate more product reviews and improve our ranking among competitors.
intent signals for LinkedIn for paid ad audience development plus Slack integration
What do you like best about the product?
Integrations with tools we already use; intent signals against poor reviews for competitors
What do you dislike about the product?
Not enough granularity to weed out the mostly junk signals we get; i.e "property managetemnt' software when we need "commercial property management'
What problems is the product solving and how is that benefiting you?
none yet
G2 Takes Work off my Hands
What do you like best about the product?
For me the value G2 adds is having Greg from their team be our consultant. Ultimatelly his ability to understand our product and pitch ideas for campaigns is where the value is for us. Obviously, there is a lot that the platform does to help drive people researching CAD products to our site. But ultimatelly its the consulting service that makes a big difference on why I enjoy using the tool, it's a partnership for success.
What do you dislike about the product?
My biggest concern is that the leads we are sourcing are not converting at the rate that we would like them to convert, and that is a pity. But we have seen better performance since we modulated our strategy, so I do hope that the trend will stay possitive.
What problems is the product solving and how is that benefiting you?
They take work off my hands with user traffic and management. Provide a thrid party channel for people to research Onshape through and submit reviews. As a B2B organization this is critical to our success.
G2 is an invaluable part of our customer advocacy!
What do you like best about the product?
G2 Marketing Solutions is such an important part of our customer advocacy program. The guidance and help from our reps are truly invaluable!
What do you dislike about the product?
There are very few dislikes! One downside is that it is an investment in budget, however we find a ton of value from it!
What problems is the product solving and how is that benefiting you?
We are able to execute an effective and valuable review program with G2. Other teams also benefit from our solutions and are able to utilize customer proof with our acollades that we earn from our amazing customer reviews.
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