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Best Marketing Spend So Far This Year
What do you like best about the product?
G2Crowd has been fast and easy to implement. The system is intuitive and we've gotten great results from review campaigns.
What do you dislike about the product?
Nothing so far. G2Crowd is a little pricey compared to competitors, but it's been well worth it.
What problems is the product solving and how is that benefiting you?
G2Crowd has given us a ton of reviews we can use in our broader marketing efforts. It's also helped us establish a presence on review sites and differentiate ourselves from competitors. Our Product team is even using the feedback from G2Crowd to make more informed decisions.
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The Go To Source for Real Reviews of Software Solutions
What do you like best about the product?
Allows for smaller vendors without extra millions of dollars to gain visibility and compete against the bigger players based on functional reviews by real users.
What do you dislike about the product?
Don't love the G2Crowd score and how it impacts total vendor scoring but understand the reasoning behind it
What problems is the product solving and how is that benefiting you?
Visibility of our embedded business intelligence and analytics solution for SaaS companies. G2Crowd has helped us to compete against larger players with unlimited marketing budgets through real user based reviews and product comparisons.
G2 Crowd Gives Our Customers a Voice
What do you like best about the product?
How easy it is to communicate our needs to our representatives. The customer service has been great and we hit our goals using their methodology.
What do you dislike about the product?
We wish that the widgets for our website were more customizable. Just like I am filling out what I don't like (which is hard to come up with when you like a product like G2 Crowd :) ), our customers are asked to do the same. While the feedback is valuable, it shows on the widgets that you would use to promote reviews. Definitely workarounds, but one way they could improve!
What problems is the product solving and how is that benefiting you?
References. it is so hard in the cybersecurity space to get customers to talk about your products. Most organizations ban their security professionals from giving reviews because of, well, SECURITY. This is a great place for our reps to send prospects and customers to learn why others are using our products.
Recommendations to others considering the product:
Look at the grids for your space! There is a lot of really cool functionality within the platform which is why we ultimately decided to partner with them.
The best site to aggregate reviews
What do you like best about the product?
The team at G2crowd is great. They offer a suite of products that really help the buyer get informed.
What do you dislike about the product?
nothing so far. have been very happy with the overall experience.
What problems is the product solving and how is that benefiting you?
Making users aware of our product.
Great place to gather reviews
What do you like best about the product?
We like that our customers can provide reviews in either an anonymous or identified way, and that as a visitor to the page, I can sort reviews based on star rating, industry, etc. We love the real-time comparison grid and other ratings. We also like that you can link to a specific review. Other sites like Capterra, do not have this feature.
What do you dislike about the product?
We had expected to receive more form-fill leads from our profile listings on G2 Crowd.
What problems is the product solving and how is that benefiting you?
We have been able to leverage the reviews and leadership status on G2 Crowd in the sales process, for social media and for internal communications to employees. The Buyer Intent data is helping us to let account reps know which companies are interested in our products.
Recommendations to others considering the product:
Make sure you have a dedicated person/team to monitor your profiles, respond to reviews, etc. And meet regularly with your G2 account team. They have great ideas and provide great support!
Collect Customer Feedback. Generate Leads. Accelerate Sales Process.
What do you like best about the product?
Incredibly easy to set up the profile. Fantastic onboarding process to facilitate goal-setting and initial profile build.
What do you dislike about the product?
Honestly, there is nothing I disliked. The user interface of the application and the onboarding process are great.
What problems is the product solving and how is that benefiting you?
Drive awareness and generate leads. Highlight how we differentiate ourselves from our main competitors.
Great Experience
What do you like best about the product?
The team at G2 Crowd is very organized and excited to ensure you succeed. They've worked diligently with us right from the start and within the first two weeks already made some serious moves.
What do you dislike about the product?
Nothing to dislike so far, we've been happy with our progress.
What problems is the product solving and how is that benefiting you?
First, we wanted more honest feedback from customers. Our client success is a huge focus for us, so to see reviews and figure out what we can do to improve is valuable. Yet, this also helps our sales team share what other great companies think about us when they are talking to potential buyers. Additionally, this helps sales see who is actively engaged with our profile, comparing us to competitors, and much more. It arms are sales and client success teams to succeed and catch a company if they might be thinking about moving on.
Recommendations to others considering the product:
Get involved a bit before purchasing to see how you like it. I used it for about 6 months before making a bigger commitment. This ensured it was something we wanted to pursue first. But, you'll quickly realize the value of moving forward with a paid version.
Well Put Together Review Site Offering Many Options
What do you like best about the product?
G2 Crowd offers a nice level of customization for our profile page and gives us ample opportunity to gain traction on the category page.
What do you dislike about the product?
I have not used G2 Crowd for very long, so far I have not encountered anything that I dislike. The service has been as advertised for me.
What problems is the product solving and how is that benefiting you?
Raise profile in search engines. People utilize reviews to compare providers and G2 provides venue for IntelliCorp to tell our story. Lead generation.
Recommendations to others considering the product:
G2 is well positioned in the review space online.
Buying signals for personal targeting.
What do you like best about the product?
Outside of a direct request for information, I love the insight into what products or service a target account is looking at, before, during, and after the selling process. I primarily use the buying signals to decide which company to reach out to and which team to reach out to based on buying behavior, but I also use the signals for retention purposes. Knowing my accounts are looking at other products lets me know to reach out before they become a churn risk.
What do you dislike about the product?
I wish there were more information about WHO is looking.
What problems is the product solving and how is that benefiting you?
Prospecting & Retention. I've been able to focus my prospecting behavior based on buyer intent, but also focus and inform my CS team to fix a problem before the Account tells us.
Recommendations to others considering the product:
I don't know what else is available in the market, but I've had a lot of success. If you are targeting enterprise accounts with multiple offices the buyer signal updates will tell you the specific city the office is in to focus your outreach.
Great Overall Experience
What do you like best about the product?
Responsive team and very helpful staff members. I worked with Kelly and Duncan and what I really appreciate is that they're more focused on your growth instead of upselling random products (which most other companies like Capterra would do, a general solution). I would highly recommend G2crowd to anyone looking for genuine brand building platform and reaching out to a broader and more relevant audience.
What do you dislike about the product?
Nothing yet, except that sometimes the system in itself may seem a little confusing. However, with the help of the staff everything falls into place, so no complaints. One thing they can improve is lead management screen. We don't work on leads, and if it was possible to customize the solution a little bit more to suit individual requirements, it will be appreciated.
What problems is the product solving and how is that benefiting you?
We have an appointment booking system and we recently built a profile with G2Crowd to explore new business development opportunities. We're trying to find out feedback from our current customers to improve the system and trying to share happy reviews with new customers.
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