Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,133 reviews
from
External reviews are not included in the AWS star rating for the product.
Great experience and stellar account managers
What do you like best about the product?
We've been running a G2 campaign and our account managers, Henry and Mark, helped us immensely throughout our journey. It's been a great and smooth experience. All our concerns were addressed timely and properly. During frequent calls with Henry and Mark, we had a chance to ask any questions we had and discuss our strategy. Overall, it was an enormous pleasure working with such professional account managers. The platform itself is great as well.
What do you dislike about the product?
I don't think we had any serious troubles while running our campaign.
What problems is the product solving and how is that benefiting you?
With the help of G2, we had a chance to boost our brand's profile and increase awareness about the product. Not only among our customers but also among G2 users who can become our customers in the future.
Great for trust-building
What do you like best about the product?
G2 delivers third-party, peer reviews for software solutions in a process-driven way that is both helpful and convenient. As G2 handles the reviews entirely, customers can be sure these are independent and tamper-free -- this in turn helps vendors build trust, by showing prospects what customers truly think of the brand and its offerings. The platform also serves as a window into a company's solutions, by enabling vendors to set up and update product pages with ease. The Account Manager team to assist vendors are helpful and friendly.
What do you dislike about the product?
The process for end customers to submit a review is a bit lengthy and can be offputting for them. The contract side of things can be more complex than it needs to be; it could also benefit from being more flexible.
What problems is the product solving and how is that benefiting you?
A major benefit is that G2 is an important part of the customer journey, as an independent hub that hosts third-party reviews which helps with social proof and trust-building.
G2 are helping us to build social proof, reduce churn and strengthen business cases!
What do you like best about the product?
The reporting of our review performance against our competitors helps us to get a better understanding of our market positioning.
The feedback we receive from customers helps us to improve our product roadmap, so we can better serve our client base and develop our software.
Our Account Manager, Siobhan, is so responsive and helpful! She is also a joy to meet with and always brings energy and new ideas to our monthly check-ins.
The feedback we receive from customers helps us to improve our product roadmap, so we can better serve our client base and develop our software.
Our Account Manager, Siobhan, is so responsive and helpful! She is also a joy to meet with and always brings energy and new ideas to our monthly check-ins.
What do you dislike about the product?
We initially had some teething issues with being notified when budgets ran out, which was quickly actioned by our AM.
It can be hard to track leads that come from G2. Sometimes the buyer intent isn't directly indicative of in-market opportunities.
It can be hard to track leads that come from G2. Sometimes the buyer intent isn't directly indicative of in-market opportunities.
What problems is the product solving and how is that benefiting you?
G2 is helping us to gather invaluable customer feedback without spending too much money and time.
G2 is giving us a better understanding of our competitors.
G2 is removing the manual process of requesting and tracking review activity, helping us to focus on other work while guaranteeing regular feedback from our customers.
G2 is giving us a better understanding of our competitors.
G2 is removing the manual process of requesting and tracking review activity, helping us to focus on other work while guaranteeing regular feedback from our customers.
G2 is providing a set of tolls that provide value to the business bottom line
What do you like best about the product?
The ability to tailor a package to match our business strategy
What do you dislike about the product?
There is quite a bit of overhead in managing and running all the programs and profiles
What problems is the product solving and how is that benefiting you?
Bringing in leads and high intent relevant accounts
Great addition to your brand credibility
What do you like best about the product?
The G2 team is very helpful and is motivated to help generate more reviews for our business page. The review campaigns are a great way to generate new reviews from customers. The platform is easy to navigate.
What do you dislike about the product?
Other than the profile page, there are not other ways that are available to help educate G2's audience on our company
What problems is the product solving and how is that benefiting you?
Trust is probably the main factor for a marketing partner. Trust is also our main brand value. G2 is helping us increase trust with authentic customer reviews, and show other brands that you achieve that with the right marketing experts.
It is helpful to gather customer references in one place.
What do you like best about the product?
- Centralize customer reviews and use referrals as a powerful tool to convert prospects into customers.
- Release four reports a year to create communication/marketing opportunities.
- Aggregate reviews by industry, company size, or geographic location.
- Release four reports a year to create communication/marketing opportunities.
- Aggregate reviews by industry, company size, or geographic location.
What do you dislike about the product?
Categories are maybe too broad so many times your product is displayed alongside players that are offering a totally different service. So it would be great to refine the categories.
What problems is the product solving and how is that benefiting you?
Making referral marketing easier.
Excellent services & team
What do you like best about the product?
Easy to use and collaborate on internally. We are able to see how our competitors are performing and measure ourselves against the competition.
Its great to see the progress on dashboards and track review activity
Its great to see the progress on dashboards and track review activity
What do you dislike about the product?
Not fully understanding why some of our reviews are rejected and how we could better inform our customers.
But apart from that, there is little else I could fault about the platform
But apart from that, there is little else I could fault about the platform
What problems is the product solving and how is that benefiting you?
We are able to measure ourselves against the competition. We are rewarded badges for areas we perform well in.
It is also another mechinsim for customers to provide us feedbac.
It is also another mechinsim for customers to provide us feedbac.
One of the best ways to increase your brand reputation
What do you like best about the product?
There is no doubt that G2 is the most familiar software review platform. Our social proof on all marketing assets is greatly enhanced by the G2 seasonal reports with all of their badges you can earn and claim.
Their dashboard is simple, and their account managers are some of the best I've encountered. And above all, we really learn a lot from all the reviews.
Their dashboard is simple, and their account managers are some of the best I've encountered. And above all, we really learn a lot from all the reviews.
What do you dislike about the product?
Setting up the review invitations campaign requires CSV files with customer lists that I must prepare in advance.
The price for the content package is a bit high for my company's needs.
The price for the content package is a bit high for my company's needs.
What problems is the product solving and how is that benefiting you?
Excellent social proof for landing pages, social media posts, and for showing what our customers think about us everywhere.
Furthermore, G2 reviews helped us rank high on Google's 1st page results for our software reviews searches.
Furthermore, G2 reviews helped us rank high on Google's 1st page results for our software reviews searches.
G2 Marketing Solutions is a must-have for all marketing teams
What do you like best about the product?
The team at G2 Marketing Solutions is really very helpful, especially Jade who is always prompt and positive with her responses. What's more, Jade always gives insightful solutions to our problems like getting more reviews. The G2 team always leverages their industry experience to guide us. They have also made great strides in customer education by launching the G2 University.
What do you dislike about the product?
There is nothing to dislike about G2 -- the team is really helpful and always looking to help.
What problems is the product solving and how is that benefiting you?
G2 Marketing Solutions is helping us make our clients and prospects aware of our product. Their team is beneficial as they guide us during the calls with the strategy and tactics.
A precious service for customer marketing activities
What do you like best about the product?
Handy analytics and features to wrap up your most relevant reviews in collections that are relevant for specific types of personas.
What do you dislike about the product?
Sometimes the personal dashboards' UX is not very intuitive, but it doesn't take much time to learn how to navigate it.
What problems is the product solving and how is that benefiting you?
It's helping us understanding better our customer voice and offers our sales and product teams interesting insights to work on.
showing 541 - 550