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Friendly guys and an easy to use platform
What do you like best about the product?
Everything in G2 is easy to use and it's easy to reach the team when needed.
What do you dislike about the product?
I can't really think of anything, a solid platform all round.
What problems is the product solving and how is that benefiting you?
We use G2 as a reputable platform for gathering reviews and also showing off badges and rewards on our website.
A great platform with really great support
What do you like best about the product?
The platform has been invaluable for social proofing, and we refer a lot of potential clients to our page. The guidance from the support team is also brilliant. Henry and Mark are really knowledgeable on our company and product and always have great ideas on how best to make G2 work for us.
What do you dislike about the product?
I haven't come across anything to dislike.
What problems is the product solving and how is that benefiting you?
Our G2 page and it's references are so valuable in the buying processes for potential clients. Being able to direct prospects to the reviews has been an invaluable resource.
G2 - A powerful tool
What do you like best about the product?
The widgets are given for multiple purposes
What do you dislike about the product?
I don't have something to dislike in G2.
What problems is the product solving and how is that benefiting you?
Ιncrease the recognition and trust of your potential and existing customers as a good review from a customer now equal a huge online campaign.
Mark and Henry are great
What do you like best about the product?
I like Marks's supprt and creative ideas on how to improve our G2 account
What do you dislike about the product?
The fact that the data is too small to be used in campaigns as we don't have enough traffic on G2
What problems is the product solving and how is that benefiting you?
NA
Mark and Henry are the dream team and always there for you.
What do you like best about the product?
Extremely helpful and responsive. Open to communicating in our preferred software e.g. Slack which makes communication fast and effective. Always gave me the best advice and explained every little detail
What do you dislike about the product?
Nothing. These guys are impossible to dislike, professional, friendly and helpful
What problems is the product solving and how is that benefiting you?
We use buyers' intent in our sales process, also our presence on G2 and earned badge helps us to show credibility to our potential clients. Being present on the grid report also helps
A Great way to get good online presence
What do you like best about the product?
Great customer success team, focus on making the page better, giving ideas and assets to use
What do you dislike about the product?
No paid campaigns.
Would love to have more in depth insights about the reviews and users visiting the page
Would love to have more in depth insights about the reviews and users visiting the page
What problems is the product solving and how is that benefiting you?
Looking good on g2 and therefore on Google search.
Great customer support
What do you like best about the product?
The level of support and attention to detail from our customer success reps during our campaign
What do you dislike about the product?
Nothing to note so far. We've only been working with G2 for a relatively short amount of time but so far it's been a very good experience.
What problems is the product solving and how is that benefiting you?
Building our presence and credibility, particularly in the U.S. market
Good support & communication
What do you like best about the product?
The reports at the end of each season which give you a good overview of how you are doing versus your competitors.
What do you dislike about the product?
I've heard from clients that there are a bit too much requirements to write a review. Maybe you could change this or change the way that you ask questions.
What problems is the product solving and how is that benefiting you?
It gives us more social proofing and helps us get a higher CTR in the SERPS.
Powerful B2B social proof tool
What do you like best about the product?
I work in marketing and G2 is extremely helpful in gathering reviews that can be repurposed as social proof elsewhere on our website and social media. I particularly like the badges, reports, and grid, which directly compare our company with competitors.
What do you dislike about the product?
I have nothing against G2 as such. Everything's working well.
What problems is the product solving and how is that benefiting you?
We use it to gather and promote social proof. Customer success is a big part of what our organization does well, so it's important for us to highlight and contrast that with our competitors. G2 makes it easier.
Great tool for unveiling parts of your dark funnel
What do you like best about the product?
I really like G2s intent data, where I can track what companies are reviewing our space (Customer Success), our peers and competitors and us specifically. Great insights and quite actionable for our sales teams. Also helps having to stellar CSMs supporting you every step of the way (Mark and Henry).
What do you dislike about the product?
We are very happy with the way G2 is working for us.
What problems is the product solving and how is that benefiting you?
G2 marketing is helping us identify early in the funnel what companies are looking into our space. This helps us in connecting with the company early on in the buying process.
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