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External reviews

738 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    David B.

Ultimate Name Drop

  • September 13, 2018
  • Review provided by G2

What do you like best about the product?
I direct prospects everyday to G2 Crowd. The ratings and reviews about various software companies are fantastic and give great insight into how they stack up against one another. I would recommend G2 Crowd to anyone who wants an honest and accurate way to get a closer look at a potential product.
What do you dislike about the product?
itsperfectitsperfectitsperfectitsperfect
What problems is the product solving and how is that benefiting you?
People looking for performance management software are able to see our reviews/ratings, which brings them inbound to us quite frequently. It's an amazing way to get prospects passively.


    Erika C.

Easy. Fast. and increases brand awareness.

  • September 12, 2018
  • Review verified by G2

What do you like best about the product?
Loved hearing what our users think about our product. Also a great resource to share with prospects. The G2 Crowd on-boarding team was great! They were very responsive and ready to help share best practices.
What do you dislike about the product?
Not much. There are some things that aren't self service and we needed to go through support for. For example, the company bio (under the logo) was outdated and we couldn't change that ourselves.
What problems is the product solving and how is that benefiting you?
Having reviews on a third party site validates our product and allows us to hear candid feedback so we can improve.


    Sanghamitra (Meet) S.

Excellent product with great analytics

  • August 30, 2018
  • Review provided by G2

What do you like best about the product?
1. Buyer Intent Data - The detailed analytics with facilities to filter & sort companies by their employee size, location and views helps a lot to analyze the prospect's behavior.
2. The G2 Crowd on-boarding was seamless.
3. The platform is simple and user friendly.
What do you dislike about the product?
Nothing at this stage - Its a great product.
What problems is the product solving and how is that benefiting you?
It gives our (happy & successful) customers to provide their feedback. It helps us to know how our customers are using Interview Mocha. What helps them the most and what are the areas of improvements.
Also it is a great platform where potential buyers search, compare and select the product as per their business needs.


    Leslie C.

Solid review platform that's manageable and easy to implement

  • August 16, 2018
  • Review verified by G2

What do you like best about the product?
Everything is straightforward and made as easy as possible with G2 Crowd. You provide the details about your product, they even help you source reviews from your customers to help build your profile. Their team is responsive and engaged in helping you achieve success as you define it for your organization.
What do you dislike about the product?
The login process can be tricky at times as you have to get another email to login to the account.
What problems is the product solving and how is that benefiting you?
G2Crowd gives you a platform to collect reviews in a third-party validated format. Other marketplaces have reviews written by employees, or other unverified product users, and G2Crowd has helped us source real reviews and give our product a platform.


    Computer Software

New to G2 Crowd and have had a great experience so far

  • July 30, 2018
  • Review verified by G2

What do you like best about the product?
The onboarding process one of the best I've experienced for a marketing solution. Our account manager and implementation specialist have been great and very responsive to questions over the past few months. We've also seen excellent results from our review campaign.
What do you dislike about the product?
It can take a few tries to get used to all of the premium account features, but any questions we had were answered quickly.
What problems is the product solving and how is that benefiting you?
We were really lacking in reviews for our product, despite having a large user base. We had tried to run review campaigns internally without having anywhere near the amount of success we've had when working with G2 Crowd.


    Rejean M.

Great Service Throughout the Onboarding Process

  • July 27, 2018
  • Review verified by G2

What do you like best about the product?
A smooth onboarding process by knowledgeable and friendly people. They were always available to help clarify some of the missing information we needed before upgrading.
What do you dislike about the product?
Nothing major, If I would have to choose one thing, I would say the # of people I had to deal with from sales to onboarding process.
What problems is the product solving and how is that benefiting you?
We now have a hub for all of our reviews and tools to help us do something with them. We are hoping the platform will help HR decision makers make the right choice when looking for HR software.


    Jon M.

Strategic part of go to market plan, easy to set up, great account teams, and valuable grid reports

  • July 26, 2018
  • Review provided by G2

What do you like best about the product?
Setting up our company page was very straight forward with a robust list of capabilities, categories and detail to add. At minimum these profile pages should be set up.

After being able to build up reviews in a relatively short period of time we then turned to utilizing the Grid Reports to help drive engagement/leads as well as establishing our place in the market.

The Grid Reports were our #2 asset driving engagement and lead gen in our LinkedIn advertising program.
What do you dislike about the product?
The only area we would love to see some additional work, but I also know these updates are coming, are more API integrations with other marketing/display/social platforms.
What problems is the product solving and how is that benefiting you?
With the growth of our reviews on our pages as well as how we are rated from our customers we have been identified by G2Crowd as a leader in our market with a couple of our products. This certainly helps to build up credibility with our brand, helps to establish ourselves as a strong player in the market and to consider when choosing a solution in our space.

With the program now up and running for a few months, almost a year actually, we are now also realizing that while there is value in driving clicks and leads from this space it actually is also a strong way to identify who is actively comparing vendors in the market and including or NOT including us in that search. This has caused us to look into how can we incorporate these indicators into our marketing/sales motions to prioritize our plans.


    Gretchen H.

Digital River MyCommerce Product Rating, Client Advocacy & Brand Awareness

  • July 17, 2018
  • Review verified by G2

What do you like best about the product?
The support the G2 Crowd team has been incredible. Marty is so responsive and had really pushed us to adopt the proven strategies that have worked very well for other G2 Crowd clients. He's been right about everything and we're seeing very quick results and dramatic improvements to our grid ranking and success in obtain new customer reviews. We are a global business so it's important to us that G2 Crowd is a global product review site -- we hear from prospects and global team members how important this platform is from across various regions in the ecommerce/subs/payment processing technology buying process. Looking forward to expanding our efforts and further investment in this marketing channel.
What do you dislike about the product?
Our initial performance goals were around lead generation and brand visibility on the leader grids. Quite frankly, we weren't seeing any leads or any placement on the grid until we were able to obtain a lot of positive customer reviews, unfortunately 11 months into the annual contract. Now we have started to see some regular activity and great progress on the effectiveness. The intent program is very expensive and it will be difficult to justify our ROI given our relatively low cost of acquisition needed for our ROI.
What problems is the product solving and how is that benefiting you?
Increasing brand and product awareness, informing the buyer and generating interested buyer inbound leads for our sales team.


    Accounting

I Love you guys!

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
This is a real website, a real company, with real rewards. They are looking out for you and for the clients! The fact that they are trying to promote and put other companies with all kinds of software and products with honest reviews from us its awesome!
What do you dislike about the product?
Nothing really, they aren't even invasive. Pretty chill!
What problems is the product solving and how is that benefiting you?
Reaching out to more proposals of technology and products.
Recommendations to others considering the product:
Love love love love love love love your company. Thank you for the support and for the exposure of options for our company.


    Dalton G.

G2 Crowd Marketing Solutions

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
G2 Crowd helps our team target customers who are in the market for solutions like Guru
Intent Data is helping my sales team become more confident
Salesforce plug in looks great
Customer Success team is A+
Product Roadmap is promising
What do you dislike about the product?
There are some manual things like Account Mapping and implementation that could be very time intensive on your sales op and/or end user. G2 is working on ways to improve work flows. Think about what playbooks to run with the data G2 can provide.
What problems is the product solving and how is that benefiting you?
Sourcing deals we otherwise might not have
Reviews for social proof and sharing great customer stories
Improving our deal cycle time (time to revenue)
Recommendations to others considering the product:
Who is going to run day to day operations and admin?
Do we have a good empowerment/enablement plan to onboard the sales and marketing team to use this product?
What is your plan around mapping accounts?
What is your plan on sales/marketing playbooks around the data you are collecting?
How can we leverage features like reviews?
What is your ABM strategy?