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External reviews

738 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Stephanie S.

Essential Tool for Building Trust in our Buying Process

  • January 26, 2024
  • Review verified by G2

What do you like best about the product?
The ability to launch review campaigns with ease, as well as to create customized landing pages and utilize widgets in our email marketing and website are very helpful in establishing ourselves as a market leader in our category. The G2 platform is intuitive, and the team is always willing to help make sure we are getting the most from our investment. The Chilipiper integration has also been a helpful tool to get new leads into our system quickly.
What do you dislike about the product?
The only downside we experience with G2 is that there are not as many of our competitors that use it, so our category is not robust enough yet to have a report created, which would be a great marketing piece for us.
What problems is the product solving and how is that benefiting you?
G2 helps us get in front of new buyers who are looking for solutions like ours, and helps us build trust with those prospects since we are not the largest player in our space. G2 lets our customer voices shine!


    Computer Software

Lots of options

  • January 25, 2024
  • Review verified by G2

What do you like best about the product?
Ability to highlight reviews based on filtered criteria
What do you dislike about the product?
Wish suite profiles had badges and grids to promote
What problems is the product solving and how is that benefiting you?
Building market awareness


    Computer Software

Incredibly Useful Marketing Software

  • January 25, 2024
  • Review verified by G2

What do you like best about the product?
The customer support team is amazing. Once you learn all the bells and whistles, very effictive marketing tool, especiall the review campaigns that G2 can run on your behalf.
What do you dislike about the product?
It can be overwhelming to learn all the features and to use the utizile them correctly.
What problems is the product solving and how is that benefiting you?
G2 is helping solve the problem of getting accurate feedback about your product and/or customer support. Can help identify strong and weakpoints from the feedback recieved. A


    Devin H.

Great Expierence with the G2 review platform and Intent Integrations

  • January 25, 2024
  • Review verified by G2

What do you like best about the product?
We first focused on review generation to enhance our company profile with G2 but have now realized how instrumental G2 is in our sales cycle. With prospects utilzing G2 to compare our company with competitors, we have been able to leverage this data to enhance our value props and differentiate ourselves from the competition. In addition to this, we are just tapping into G2 Intent and already seeing great things and are excited to see the full value of this tool.
What do you dislike about the product?
I have no complaints at this time. The G2 team is very responsive to any questions or concerns that we have.
What problems is the product solving and how is that benefiting you?
G2 is allowing us to build our repuation in the AP Automation space through user reviews as well as getting prospects into our SDRs hands when they are most interested in AP automation through the G2 intent tool. We are just tapping into the Intent tool this year so we are still learning but we see a huge upside in having this data.


    Human Resources

A helpful resource for software companies

  • January 25, 2024
  • Review verified by G2

What do you like best about the product?
The G2 team is very helpful and involved! They provide reccomendations and data when needed.
What do you dislike about the product?
It would be nice to have more control over what questions we could ask when we are cunducting our own review outreach.
What problems is the product solving and how is that benefiting you?
We use it primarily for collecting product reviews and for buyer intent data. The buyer intent data is extremely useful to our sales team.


    Brian R.

Easy to use platform with great support to help build your business

  • January 25, 2024
  • Review verified by G2

What do you like best about the product?
G2 is a great platform to showcase your product and features for potential customers to find and compare you to other similar companies. We have been using G2 for about a year and have seen a significant increase in traffic to our G2 page, as well as click through to our website.
The support we have received from Reagan and Brittany has also been great, they have helped with strategies from building out our profile, to gathering reviews and using those reviews to drive traffic and leads.
What do you dislike about the product?
The only downside I have come across compared to some other platforms is that we can't run a paid lead generation campaign through G2
What problems is the product solving and how is that benefiting you?
Acquiring product reviews, highlighting our business within our industry, providing 3rd party marketing materials in the form of badges and industry grids.


    Aaron G.

G2 is great for B2B marketing

  • January 24, 2024
  • Review provided by G2

What do you like best about the product?
Great platform for gathering customer feedback and generating product demand
What do you dislike about the product?
Nothing to dislike just have to put in effort to get results
What problems is the product solving and how is that benefiting you?
G2 helps us capture voice of customer to help shape our product development and also amplify in content marketing


    Samantha B.

Customer Evidence at scale

  • January 24, 2024
  • Review verified by G2

What do you like best about the product?
G2 allows Everbridge and xMatters a way to get customer reviews and evidence at scale. We sell our products around the world and having real customer experiences helps us stay true to our mission and reach new business and organizations. We use our reviews frequently and love seeing feedback on improvements from our customers.
What do you dislike about the product?
There is nothing I dislike about G2. We have been successful in all the programs we have run with G2.
What problems is the product solving and how is that benefiting you?
The tool allows us to get customer reviews and feedback about our solutions and help us focus on constantly improving our product. It also improves brand awareness by allowing people that are considering solutions to find us and evaluate us against others. It helps organizations connect to their business needs faster.


    Mike L.

The simplest, highest quality review vendor, with the best CSM team in the game

  • January 24, 2024
  • Review provided by G2

What do you like best about the product?
I've been working with G2 with my company's upgraded profile accounts for years now and each year is better than the last. Our CSMs have always been extremely responsive. I do not say this lightly when I say, I truly feel like we are the CSMs only clients.

The vendor portal is astronomically easier to use than other review vendors on the market. It's very easy to navigate and it's very easy to identify what needs to be or can be updated on your organization's upgraded product profile listing.

Implementation was smooth and quick, and each year we renew, the team works hard to lay out only our options that are truly the best for our organization.

Integrations are also very simple. We itegrate with Salesforce, Marketo, Demandbase, Influitive, Salesloft, Pendo, Leandata, and Zoominfo, and each connection was very easy to navigate. Our CSMs helped facilitate all of these integretions and connected us with their in-house ops team as well as provided easy-to-follow instructions to make these integrations run smoothly. They were very patient and made sure to test things multiple times and ensure everything worked perfect.

Review generation campaigns are also extremely easy to run with G2 and super simple too. We send them a list, a budget, and..that's it. They take it from there. The results we see from these campaigns is better than any other review vendor we use. We get good quality reviews from these efforts which helps us show up well on quarterly reports and earn tons of badges which we frequently use for marketing purposes.

Buyer intent data management is very simple and affective with the G2 portal. We receive leads directly into our internal database and can easily pull reports and list distrobutions of a particular moment in time if we want too. We run several competitor campaings and alwsy use the various G2 intent signals to really hone our target. You can get as broad or as grainular with the targeting with G2 buyer intent data.

G2 is a tool I use every day so it's something I need to work well all the time. Compared to other review vendors, the portal is always running well and ive experienced little to no system errors.
What do you dislike about the product?
I really had to think hard to find somewhere G2 falls short and the ONLY thing I've been able to come up with is some of the marketing assets in the vendor portal are only available via HTML embed code and sometimes we need them in JPEG form. But if you reach out to your CSM, they'll get that for you very quickly.
What problems is the product solving and how is that benefiting you?
G2 marketing has complately changed how we approach out go-to-market strategy. We utilize our earned badges and our quarterly reports in our marketing efforts so much. We are much more motivated to run review campaigns and/or keep our profile updated to get the best results whether it be in organic traffic, conversion, lead flow, etc. G2 works very hard to help you help your company be the best customer-facing profile it can be for your key buyers. Additionally, they make all the marketing assets easily accessible and the CSMs are really good at suggesting where and how to present badges, reports, grid images, and more.


    Computer Software

Awesome Marketing Consultants

  • January 24, 2024
  • Review provided by G2

What do you like best about the product?
I love how G2 comes to us with ideas and not the other way around. They are always showing how other clients are using their content and what would best help our company succeed. I also love their webinars and other resources they promote as it's usually very applicable to my day to day. They are always very prompt in responding to our questions and concerns which is greatly appreciated! Lastly, their reputation in the review space is top notch -- they are the #1 trust platform in my opinion for prospects to go to when reviewing products like ours.
What do you dislike about the product?
Wish there was a way to capture additonal leads through this platform (i.e. a PPC program).
What problems is the product solving and how is that benefiting you?
G2 has helped us with retargeting content as our G2 badge related ads is our top performing campaign on LinkedIn. It's also helped us identifed accounts engaging with our product on their site through their intent data which we've used across our digital marketing strategy and saw lots of sucess with!