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Gain Brand Awareness, First Class Support!
What do you like best about the product?
G2Crowd is a crucial part of our overall brand awareness in the industry and upwards growth. It's great to have critical feedback from users to share with our team as well as positive reviews to continue to solidify our mission and morale.
We have also integrated a G2 Slack channel (through Zapier) which helps us see real-time tracked prospects. This allows us to communicate this action to sales which may help move the prospect through the pipeline. Our leads through G2 have picked up the more active we are with the site.
The G2Crowd banner is also in the footer of our website, and this helps with additional validity for prospects considering a TMS in the space.
Our CSM Jess has genuinely been an extension of our company and helps us strategize and sets us up for success with our account.
We have also integrated a G2 Slack channel (through Zapier) which helps us see real-time tracked prospects. This allows us to communicate this action to sales which may help move the prospect through the pipeline. Our leads through G2 have picked up the more active we are with the site.
The G2Crowd banner is also in the footer of our website, and this helps with additional validity for prospects considering a TMS in the space.
Our CSM Jess has genuinely been an extension of our company and helps us strategize and sets us up for success with our account.
What do you dislike about the product?
There are not too many dislikes. We are enjoying the prospect scoring, but understand we can't get more visibility into this data without upgrading.
What problems is the product solving and how is that benefiting you?
We can share positive reviews with prospects. This shareable factor is a big win because consumers feel more comfortable genuinely shopping for a SaaS product and hearing from peers, rather than just sales and marketing. G2Crowd helps to humanize our brand through authentic and authorized reviews.
Recommendations to others considering the product:
Have a dedicated team member to own this account and track. It will definitely pay off!
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Fantastic review profile platform!
What do you like best about the product?
We love the ease of use within the platform and how easy it is for our clients to review us on our profile.
What do you dislike about the product?
Currently there is nothing that we dislike about the G2 profile and system.
What problems is the product solving and how is that benefiting you?
We are pulling qualified sales leads directly from our profile. Having our profile as a lead source is indispensable.
Stephanie is awesome! She did a great job getting us on-boarded with G2 Crowd.
What do you like best about the product?
We like the ability to get in front of people searching for reviews of our product category. It's a great introduction to potential customers to showcase our product against others with reviews to differentiate us.
What do you dislike about the product?
We wish we could have more than one default category. Otherwise, things have been pretty great!
What problems is the product solving and how is that benefiting you?
We're driving lead generation on a category level, before people have been to our website. It's a great way to get in front of potential customers, who might not have heard of us previously.
One of the best B2B review platforms with excellent service
What do you like best about the product?
G2 Crowd is different from other popular review sites by focusing on unbiased user reviews and software rankings. I like the rankings – I believe the G2 Crowd's patented algorithms and methodologies result in accurate and adequate rankings and reports.
I also like the grid system for every category – it gives a good visual overview.
A bonus, the communication and support from the G2 Crowd's team has been excellent – they truly know what they are doing and want to provide their users with the best experiences.
I also like the grid system for every category – it gives a good visual overview.
A bonus, the communication and support from the G2 Crowd's team has been excellent – they truly know what they are doing and want to provide their users with the best experiences.
What do you dislike about the product?
There is nothing I would add here. The experience has been pleasant.
What problems is the product solving and how is that benefiting you?
G2 Crowd is a great platform to get in contact with potential software buyers. G2C helps them compare different solutions and provides various rankings and reports to make the decision-making much easier.
We have received many qualified leads from the site.
We have received many qualified leads from the site.
Recommendations to others considering the product:
I would recommend to definitely try it out. At least be listed on G2 Crowd.
Seamless!
What do you like best about the product?
The team at G2Crowd are professional, responsive and are excellent communicators. They were able to customize specific requirements we had and tailor a program that works for us.
What do you dislike about the product?
Nothing so far. The platform and the team have been excellent.
What problems is the product solving and how is that benefiting you?
We are using G2Crowd for branding and sales leads. Because we are early in the process, we can't speak on the success of new revenue just yet, however we have seen a massive increase in customer reviews which has a great influence on potential buyers looking at our services.
G2 Crowd is the Future
What do you like best about the product?
I like the ability to easily compare solutions through a variety of classifications, i.e. small-business, mid-market, enterprise. I also like that we are able to view who visits our page and track prospects from website visits to G2 Crowd visits.
What do you dislike about the product?
I wish we were able to utilize ABM functionality and able to see our ranking on the quadrant. I also would like functionality around serving offers to people visiting our profile, i.e. proactive targeting based on a account list.
What problems is the product solving and how is that benefiting you?
We are solving pipeline problems with G2 Crowd, we are able to find companies that are researching ECM solutions and proactively reach out to them. One hidden problem we are solving is being able to see which competitor we are compared to. Internally we have an idea of who are competitors are but its nice to check that in real time to the market.
Recommendations to others considering the product:
G2 Crowd is not a magic bullet, however over time you'll see the value a site like G2 brings. They rank high on SEO, have a easy to use platform and gaining traction in the peer reviewed software space.
Great Onboarding Experience & Results
What do you like best about the product?
Support is always there if needed, you get a devoted account rep and have direct access to ask questions. The onboarding process is smooth.
What do you dislike about the product?
The profile set up wasn't always completely intuitive, but with someone always available to answer questions that wasn't a barrier to getting it complete.
What problems is the product solving and how is that benefiting you?
We are increasing our reviews and replacing out of date reviews with new ones that correspond to our current solution rather than old versions.
We are winning customer engagements with G2Crowd
What do you like best about the product?
The comparison module allows potential customers to compare your business services with those of your competitors.
What do you dislike about the product?
The form is rather long :), and I believe that it impedes people from completing a full, accurate review.
What problems is the product solving and how is that benefiting you?
We have won at least one major recent deal in part because of our G2Crowd reviews.
G2 Crowd is Awesome
What do you like best about the product?
I love the awareness G2 Crowd offers for our product. If someone is simply searching on Google for a CRM system, G2 Crowd pops up and offers all these products with REAL customer reviews. I think that is extremely valuable to both shoppers and companies. G2 Crowd gets hundreds to thousands of people scrolling through their site daily, which offers a great amount of awareness to our product.
One other thing I HAVE to praise is the G2 Crowd staff. Bliss Billingsley was incredibly helpful throughout our training/implementation phase and was always quick to email or call when I had questions. Just last week she transitioned us along to Ashley McDermott, our Relationship Manager. While I'm sad to no longer work with Bliss, I'm equally as excited to work with Ashley and improve our ranking even more!
One other thing I HAVE to praise is the G2 Crowd staff. Bliss Billingsley was incredibly helpful throughout our training/implementation phase and was always quick to email or call when I had questions. Just last week she transitioned us along to Ashley McDermott, our Relationship Manager. While I'm sad to no longer work with Bliss, I'm equally as excited to work with Ashley and improve our ranking even more!
What do you dislike about the product?
The only complaint I have is that they sent the review emails to our customers back to back. G2 Crowd sends 3 emails to notify your customers to leave reviews and earn gift cards, but I was really hoping we'd be offered the chance to choose the dates of these emails. They sent all 3 emails back to back over a 3 day period, which in my opinion wasn't enough space between emails. Maybe just give customers the option in the future of when to send the emails.
*Disclaimer: I may have had the option to choose and just forgot/didn't realize it...
*Disclaimer: I may have had the option to choose and just forgot/didn't realize it...
What problems is the product solving and how is that benefiting you?
We are a very small company and while we are known in our vertical market that we specialize in, we are NOT known anywhere else. Our goal is to drive awareness to our company and product, which then we hope will drive sales. Since we've started this campaign with G2 Crowd, our product has moved from Page 5 to the bottom of Page 3. Page 1, here we come!
Recommendations to others considering the product:
If you're looking to drive awareness for your product, work with G2 Crowd!
Good place for information
What do you like best about the product?
Easy to find information on products and services
What do you dislike about the product?
Cluttered spaces and overlistings. Products are listed in category that are not 100% relevant.
What problems is the product solving and how is that benefiting you?
We are looking to make our product visible to relevant buyers. G2 Crowd provides product information and features so people can easily evaluate and view multiple products side by side.
Recommendations to others considering the product:
Get sales team support before beginning.
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