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G2 Marketing is the Most Reliable Reviewer on the Market
What do you like best about the product?
G2 is a best-of-industry service that provides an awesome review of enterprise products and services. It will save you at least half the time you would invest discovering this information on your own.
What do you dislike about the product?
At times there's too much data but that's easily solved by time and patience.
What problems is the product solving and how is that benefiting you?
I've realized that I'm not using my SME's for searching/recommendations, rather I'm qualifying my SMEs based on the products and services G2 recommends.
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Easy to Manage and Great Support
What do you like best about the product?
It's straightforward and easy to manage. The admin console for product pages is simple to use. There are a lot of great tools to leverage across marketing content and campaigns. And certainly not least, everyone in the company benefits from hearing directly from customers about what is and is not working for them.
What do you dislike about the product?
I would like to be able to collect more customized data.
What problems is the product solving and how is that benefiting you?
Problems: cutting the red tape of getting customers on the record; validating customer testimonials; SEO; collecting unbiased customer feedback; creating meaningful, high-quality content for brand and product validation.
Benefits: identifying brand strengths; capturing the voice of the customer; providing public references to prospects.
Benefits: identifying brand strengths; capturing the voice of the customer; providing public references to prospects.
Recommendations to others considering the product:
Cast a wide net with your reviews. Get real feedback that prospects can trust and can help you understand where you are strong and where you can improve.
One of the best peer review sites for B2B SaaS solutions
What do you like best about the product?
G2 Crowd provided the best onboarding experience compared to some of the other peer review sites I have used. Our dedicated account manager and implementation specialist worked with us through every step ensuring that we were leveraging all that G2 Crowd has to offer.
What do you dislike about the product?
It is not possible to download all the customer reviews for further processing. There is a paid product that gives you additional insights but it doesn't directly provide an easy export option for all reviews either.
What problems is the product solving and how is that benefiting you?
Many, if not most, business users tend to check what their peers are saying about the solutions they are investigating. The voice of customers is more authenticate than vendor boasting about themselves. G2 Crowd provides an additional outlet for our customers to share their experience about our platform with us and the world. We have learned a lot about what customers like and dislike about our product. Our sales team has been able to leverage the product reviews as a tool during the sales cycle.
Recommendations to others considering the product:
G2 Crowd offers fantastic support during the initial rollout and provides some of the best options for leveraging the customer reviews in your future marketing and sales efforts. Definitely check them out.
Great support team!
What do you like best about the product?
The peristance of the team to help my company acheive their objectives. G2 Crowd well unnderstands their roll and makes it their business to undersatand the product line(s) of their custoemrs.
What do you dislike about the product?
Lead generation is probably G2 Crowd's weakest link.
What problems is the product solving and how is that benefiting you?
We've been able to help raise awareness by socializing some of the great reviews we've recieved through G2 Crowd.
Strong review platform for B2B software discover & social proof.
What do you like best about the product?
1. Strong focus on review management.
2. Well thought-out process for maintaining authenticity.
3. Value-driven marketing platform which enhances PR and social proof.
4. Strong support from the G2 crowd team.
2. Well thought-out process for maintaining authenticity.
3. Value-driven marketing platform which enhances PR and social proof.
4. Strong support from the G2 crowd team.
What do you dislike about the product?
It can seem like there is a lot happening in the platform initially which can make self-implementation a cumbersome process.
What problems is the product solving and how is that benefiting you?
1. Creating social proof for our software solutions.
2. PR which has helped us list as one of the best employee engagement solutions considered by a lot of other publications.
2. PR which has helped us list as one of the best employee engagement solutions considered by a lot of other publications.
Recommendations to others considering the product:
Do not get baffled by the extensivity of this platform. It takes a little time to get used to, but once that's taken care off, it's a strong solution for B2B software.
Great tool for Sharing Unbiased Information with Prospects
What do you like best about the product?
My favorite feature is the comparison grid that allows prospects to see how we stack up against our competitors and the focused profile that we can send to prospects.
What do you dislike about the product?
The visitors section gives me mostly individuals who are not relevant to our business.
Recommendations to others considering the product:
The reps are extremely knowledgable and responsive, so I would make sure that you speak with them as much as possible during the sales and implementation stages. They will help you figure out if/how G2 Crowd aligns with your goals and every use case you could have for their service.
Terrific results from exposure on the G2Crowd web site
What do you like best about the product?
We are seeing great prospects and customers coming to G2Crowd for unbiased opinions and reviews that help SpringCM get off to a great start in a sales or upsell cycle. For instance one of our largest deals closing this quarter will come from a prospect that was not engaged with us previously that went first to G2Crowd, then contacted us through www.springcm.com and signed for a multi-six figure initial deal value. The business model of G2Crowd gives comfort in that the information was not paid for or biased in any way, which helps us greatly in the initial stages.
What do you dislike about the product?
We'd like to expand our activities with G2Crowd, but understand that in order to remain independent the company is very stringent in the activities SpringCM can have with them.
What problems is the product solving and how is that benefiting you?
For us, its primarily lead qualification, tracking and engagement. Companies coming to G2Crowd have a need, are doing their homework, and are far more qualified than other web based lead gen tools.
Simple set-up with fast results
What do you like best about the product?
Advocately has heavily increased our online customer reviews through friendly effective campaigning. The set up was so simple, their integration specialist had us live after having had 1 call together.
What do you dislike about the product?
So far we have been using Advocately for a few months and we have no complaints.
What problems is the product solving and how is that benefiting you?
We now have regular reviews being submitted about our product. And most importantly Advocately ensures that we do not ask the same person to review us twice.
Advocately Works!
What do you like best about the product?
Sending personalised emails via gmail to our "promoter" customer base in the background with little input from us.
What do you dislike about the product?
Nothing to dislike. It works well for our business and the onboarding was done via a 1 on 1 webinar.
What problems is the product solving and how is that benefiting you?
Getting more brand awareness by prompting our promoters to leave reviews.
Game Changer for CSM Teams and Sales
What do you like best about the product?
G2Crowd has been invaluable to help build our referral program, and to help support our Sales team in the past. Reviews are quick and easy to fill out, and help foster customer advocacy.
What do you dislike about the product?
Nothing I dislike, just the more data we can get to help support competitor comparisons, the better.
What problems is the product solving and how is that benefiting you?
Supporting our sales team during the prospect research/comparison phase. The feature to compare our company with competitor companies has also been hugely beneficial.
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