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Solid results from G2 Crowd
What do you like best about the product?
G2 offers a powerful medium for our software users to share their experience with the world. We're able to differentiate ourselves and provide references to potential new customers prior to ever engaging with them.
What do you dislike about the product?
There is nothing about the solution that we do not like
What problems is the product solving and how is that benefiting you?
We are able to attract new customers who are looking for the best HCM software because our current customers have validated their success stories. G2 Crowd is our "references" for potential new customers.
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President & Founder of Oceanos
What do you like best about the product?
It provides our prospects and current clients a destination spot to to learn about Oceanos directly from our customers.
What do you dislike about the product?
I have no dislikes with G2 at this time.
What problems is the product solving and how is that benefiting you?
It enables us to build brand equity and more effectively compete against larger companies. If you're an established company with a loyal customer base, you're ideally positioned to optimize your G2 Crowd investment.
Adequate at best
What do you like best about the product?
The reviews feature has helped us out in gaining credibility and increasing brand awareness.
What do you dislike about the product?
The lead feature has been of absolutely no use to us.
What problems is the product solving and how is that benefiting you?
More awareness from those looking for event solution. Just not always the right people.
Recommendations to others considering the product:
It depends on if you have enough competitors that are signed up on G2 Crowd. If not, It's basically a glorified review tool for branding and awareness.
G2 Crowd is a Great Resource for Customer Testimonials
What do you like best about the product?
G2 Crowd provides an easy-to-use service that allows our customers to quickly create testimonials and describe their use. It's a great resource for prospective customers researching emergency notification software. We often use it in our email marketing to prospective customers.
What do you dislike about the product?
Since we don't use the portal on a regular basis, it can be challenging at times to know where everything is at and how to make changes. It would be great if as an admin I could select a series of reviews that I'd like to highlight and make them available on our website. It would be great to see a G2 Crowd brand-free RSS feed that would allow us to publish testimonials to our website.
What problems is the product solving and how is that benefiting you?
G2 Crowd is the service that we use for capturing our customer testimonials. Since it's a 3rd party service,
it's a place that our customers can use to provide their honest opinions. It's independent of our website, so prospective customers can get objective reviews and hear directly from a wide spectrum of people that are already using our software. It's a great complement to content on our website - https://www.singlewire.com.
it's a place that our customers can use to provide their honest opinions. It's independent of our website, so prospective customers can get objective reviews and hear directly from a wide spectrum of people that are already using our software. It's a great complement to content on our website - https://www.singlewire.com.
Recommendations to others considering the product:
This service is easy to set-up and use. We've had a lot of success in having our customers use it to submit reviews.
Good Quality leads
What do you like best about the product?
From an ender user's perfective g2 crowd provides unbiased and "real world" facts for those in the process of selecting a Saas product . From a Vendor Perspective, the quality and consistency of leads we have received is very much above average .
What do you dislike about the product?
the lead scoring for the reports is heavily influenced by volume rather than quality .
What problems is the product solving and how is that benefiting you?
Brand Exposure, Brand Awareness and Lead generation
A good platform review platform
What do you like best about the product?
The platform is very user friendly and the customer service are fast and responding back to question
What do you dislike about the product?
We can't use our own form, which is not a deal breaker.
What problems is the product solving and how is that benefiting you?
Working with our rep, we were able to get a good amount of reviews that helped us gain more visibility for our brand.
Recommendations to others considering the product:
It's a good platform with good service people that help you every step of the way.
Great service and fast response!
What do you like best about the product?
I love being able to contact Kara from G2 Crowd at any time about anything! She helps me fill out the profile and give me suggestions on how to take full advantage of it!
What do you dislike about the product?
logging in is easy, but I wish it would send me straight to my company profile instead of having to search for it.
What problems is the product solving and how is that benefiting you?
We are a start up in a very competitive industry but G2 Crowd helps us stand out and connect with people who are looking for our services.
Simple Platform, Great Service
What do you like best about the product?
Team is very personable and easy to talk to. The platform is simple enough to use in the back-end, everything is labeled clearly and I don't feel like I am lost looking for what I need.
What do you dislike about the product?
I have a variety of products that I am using and I wish all three could be on the same page. It's kind of annoying to send customers different pages to write reviews on if they use more than one of our products.
What problems is the product solving and how is that benefiting you?
We are taking full advantage of our customer advocacy with this platform. We find that prospects trust their peers more than the vendors themselves and G2 Crowd is the perfect place for prospects to find the reviews they need straight from the customer.
Easy Breezy Solution with Phenomenal Support
What do you like best about the product?
G2 Crowd is an intelligent solution that's easy to use. Any busy software company will be able to get started quickly—and there is plenty of help along the way from the G2 Crowd team to optimize your listing.
The G2 Crowd review formatting is so much better than other platforms, set up in a way that encourages lengthy feedback. Reviews we see here from our happy customers are always super detailed and useful, giving us golden insights we can use for customer success, sales, and marketing intelligence.
We've been extremely impressed by the level of support from G2 Crowd. This likable team is with you every step of the way, because they truly care about your company's success.
The G2 Crowd review formatting is so much better than other platforms, set up in a way that encourages lengthy feedback. Reviews we see here from our happy customers are always super detailed and useful, giving us golden insights we can use for customer success, sales, and marketing intelligence.
We've been extremely impressed by the level of support from G2 Crowd. This likable team is with you every step of the way, because they truly care about your company's success.
What do you dislike about the product?
Nothing to dislike here. They are very open to any feedback we have provided.
What problems is the product solving and how is that benefiting you?
We came to G2 Crowd after using another platform for a while as we wanted to expand our reach. We are still using the other solution too, but hands-down we prefer the quality of reviews and impressive support from G2 Crowd.
Their solution is not only putting us in front of a new audience, it's also allowing us to deepen relationships with existing clients and improve our product.
Their solution is not only putting us in front of a new audience, it's also allowing us to deepen relationships with existing clients and improve our product.
G2 Crowd is a well thought-out service
What do you like best about the product?
I like the wealth of info and tools for related to our product reviews. As well, G2 Crowd's handling of the campaign to acquire ouru reviews was smooth and simple.
What do you dislike about the product?
I had a little trouble at first with establishing contact with our ongoing rep. The person who helped us set up the campaign and review site was super helpful and clear in her instructions.
What problems is the product solving and how is that benefiting you?
We have a very finite market for our product, and G2 Crowd allows us to filter our leads in an effective way. Thus far, we've received a few good leads (which, for us, is great).
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