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Some great behind the scenes tools, as G2 Crowd grows, so does their value.
What do you like best about the product?
Kara DeWalt has been a friendly and responsive rep . She's quick to make suggestions and help out with our different marketing options. Kara has been awesome!
The reviews written on G2 Crowd are comprehensive and very useful for consumers.
They're growing their marketing tools, and we're trying a few of them out.
I like the backend options for building out our profile to best educate our prospects on the value of our service. You can upload videos, FAQs, and key details about the software. Their reporting features are relevant and accurate as well.
Love their award badges as a great form of social proof.
The reviews written on G2 Crowd are comprehensive and very useful for consumers.
They're growing their marketing tools, and we're trying a few of them out.
I like the backend options for building out our profile to best educate our prospects on the value of our service. You can upload videos, FAQs, and key details about the software. Their reporting features are relevant and accurate as well.
Love their award badges as a great form of social proof.
What do you dislike about the product?
We're trying out their sponsored content marketing program, but it's in its early stages and hasn't produced impressive results yet. It could be due to the ad design, but we'd like to see better results.
Their webhooks feature for leads is a little confusing, if you don't have any web dev experience.
The evaluation grid seems to favor market size, so if you don't work with enterprise businesses, you will never be labeled as a 'market leader' despite having a top notch review portfolio.
The comparison reports are overpriced for smaller startups.
Their webhooks feature for leads is a little confusing, if you don't have any web dev experience.
The evaluation grid seems to favor market size, so if you don't work with enterprise businesses, you will never be labeled as a 'market leader' despite having a top notch review portfolio.
The comparison reports are overpriced for smaller startups.
What problems is the product solving and how is that benefiting you?
Customer Acquisition. We've had a few direct leads that converted, but are hoping for more. We also plan on using our success badge on our website as social proof, but have yet to add it.
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G2 Crowd for IBM WCE
What do you like best about the product?
I thoroughly enjoy the G2 Crowd tool. It's very easy to use and navigate. I recently set up close to 10 pages for my organization and everything was very seamless.
What do you dislike about the product?
At this current time, there is nothing that I am unhappy with.
What problems is the product solving and how is that benefiting you?
IBM Watson Customer Engagement is using G2 Crowd to create new landing pages for our products for clients to review.
Genuine Validation
What do you like best about the product?
It''s too easy for companies to post anonymous quotes from supposed customers. Too many reviews are cliches. G2 offers us a legit third party system and the reviewers are all validated through LinkedIn.
What do you dislike about the product?
Sometimes the leads that arrive are highly unqualified but I'm not sure that's G2's fault.
What problems is the product solving and how is that benefiting you?
Sharing impartial and legitimate customer feedback with prospective customers. Fears, Uncertainty and Doubt are greatly reduced when a prospect gets to review actual feedback from a current organization using our platform.
Love Working with the G2 Crowd Team
What do you like best about the product?
I love being able to reach out to Walter with any questions I have. I also love how many reports G2 Crowd offers related to rankings, usability, service, and support!
What do you dislike about the product?
Because G2 Crowd offers so many reports I wish the price wasn't so high to license each one.
What problems is the product solving and how is that benefiting you?
Generating leads as well as offering a review report to potential customers has been the best success for our organization.
Great platform!
What do you like best about the product?
I enjoy the ease of logging in and seeing how the pages I own are performing and doing. Navigating is straightforward.
What do you dislike about the product?
I wish to gain more visibility or training on how to utilize the features/tools G2 has put in place.
What problems is the product solving and how is that benefiting you?
We are hoping to increase our presence online and build a reputable name on G2.
Great vendor!
What do you like best about the product?
G2 is a great sales and marketing resource for our company. It provides lead generation and content as well as an opportunity to harness genuine feedback from our customers.
What do you dislike about the product?
At least for the program we are running, G2 requires a lot of internal resources in order to garner the full benefits of the platform. I believe it will pay off in terms of high quality leads/ROI; however, expect some time to see significant results.
What problems is the product solving and how is that benefiting you?
G2 is helping us better connect with both potential buyers and current customers with the purpose of increasing revenue and customer satisfaction.
Incredibly simple, but powerful tool to acquire positive customer reviews
What do you like best about the product?
Based on SatisMeter NPS, Advocately absolutely geniously helped us double the number of positive reviews in Capterra for just 1 month. We love personal attitude and great service. The system is easy-to-use, we enjoy UX. We look forward to bringing new reviews about Mailigen. Because review websites and reviews are one of the best traffic sources for us.
What do you dislike about the product?
I have nothing to say here. We are wishing good luck and future growth for Advocately.
What problems is the product solving and how is that benefiting you?
It always was a problem how to get reviews in different review websites. We were trying to ask our loyal clients to write their feedback in certain resources, but didn’t get much from this experience.
I think Advocately is smart solution for any business. It is not limited campaign, you are getting positive reviews from your clients all the time and only from those, who rated our service 9 or 10.
I think Advocately is smart solution for any business. It is not limited campaign, you are getting positive reviews from your clients all the time and only from those, who rated our service 9 or 10.
Great service and support
What do you like best about the product?
-Reading feedback from customers has been amazing! We've been encouraged by how much people love Bonusly, and the reviews have had great ideas.
-Also, our onboarding specialist Anna was helpful, friendly, flexible, and responsive. I always had the information I needed and we got off to a great start.
-Also, our onboarding specialist Anna was helpful, friendly, flexible, and responsive. I always had the information I needed and we got off to a great start.
What do you dislike about the product?
I'd like to be able to tag the reviews to identify common themes and export the reviews into an excel or csv. doc.
What problems is the product solving and how is that benefiting you?
It's been helpful for sales, customer success, and product development. For sales, it lets us share the Bonusly experience with potential customers, customer success gets feedback about how happy customers are, and the feedback is helpful to guide product development as well.
G2 Crowd AlienVault User Review
What do you like best about the product?
Site is so easy to use - even for the most non-tech person like me! Also, G2 Crowd team is very responsive when you have questions or concerns and does their best to either fix the problem or get others from the extended team involved to resolve or come up with a viable and workable solution. One very nice capability is the widget tool. I love that it's embedded in the admin portal and it's super easy to understand and share. It's definitely something that I will use to help socialize the customer reviews.
What do you dislike about the product?
Would like to see reviews dive a bit deeper into the customer's usage such as use case. Also, it would be nice to have extended sorting capabilities such as region and use case.
What problems is the product solving and how is that benefiting you?
It takes the headache out of having to ask and chase down customers to participate. Plus, because it's a 3rd party site; the reviews instantly have more credibility.
Recommendations to others considering the product:
Provide a full assessment of what you need for your program and G2 Crowd will make it happen.
Very Useful Platform - Think "Yelp for Business/Enterprise Software"
What do you like best about the product?
It's a great resource if you're looking for honest reviews on a software solution. You can read through both the good and bad about a particular offering, so that you can walk into purchase decisions much better informed.
What do you dislike about the product?
I wish the company had even stronger brand awareness - several other colleagues in B2B haven't heard of the platform yet, so it will take a bit longer to build higher credibility/become the gold standard for reviews.
What problems is the product solving and how is that benefiting you?
You can self-research business solutions instead of dealing with salespeople. Even if you do end up going through a sales demo, you'll be that much more prepared and efficient with the time spent.
Recommendations to others considering the product:
I think G2Crowd will be a key player in the future buying journey of B2B solutions. It would be smart to establish your presence early. They have a Freemium option, so it offers a great deal of flexibility for all budgets.
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