Rocketlane
RocketlaneExternal reviews
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Overall good software for project tracking
What do you like best about the product?
Project Update feature and Spaces feature is really cool, it helps you to do everything in one place and we don't have to move around for finding or sharing details and updates with clients
What do you dislike about the product?
Can improve your UI a bit, also it will be good to have a chat bot providing soem recommendations base don project status or updates
What problems is the product solving and how is that benefiting you?
Well, Rocketlae bring all the client into the platform, helping us save time to roam around and fetch details or miss out o key people while sharing updates.
Moreover they have Spaces feature , which works very handy to keep all the documents in one place
Moreover they have Spaces feature , which works very handy to keep all the documents in one place
Rocketlane || Easy to use Project manager tool
What do you like best about the product?
It puts together our time well indeed. Permits fast admittance to nitty gritty data in regards to a specific undertaking and I like the week by week time card view, which empowers me to log time with less exertion.
What do you dislike about the product?
Nothing as of now, seems to be working fine for our team
What problems is the product solving and how is that benefiting you?
Rocketlane has been a lifeline for the whole group. I save long stretches of redundant undertakings utilizing Rocketlane. I'm thankful for such an item as a component of our techstack
Launching customer success with RocketLane
What do you like best about the product?
*Ease of use - incredibly helpful for project management and organization.
*The ability to collaborate cross functionally with internal teams, as well as external clients, to provide customer support.
*The ability to collaborate cross functionally with internal teams, as well as external clients, to provide customer support.
What do you dislike about the product?
Some tabs, like the Home tab, seems to cluttered and not very useful.
What problems is the product solving and how is that benefiting you?
Helps with project management and ensuring tasks are completed in a timely manner.
It helps provide visibility to overall project status between internal teams and external clients.
It helps with time tracking.
RocketLane allows me to manage my time and my projects, which allows me to have successful client implementations.
It helps provide visibility to overall project status between internal teams and external clients.
It helps with time tracking.
RocketLane allows me to manage my time and my projects, which allows me to have successful client implementations.
Great experience
What do you like best about the product?
Ability to customise the Dashbaord and use
What do you dislike about the product?
Can add a feature to wrap the text so that it would be easier to update status of each account with uot having to view with out wraping it.
What problems is the product solving and how is that benefiting you?
> Better collaboration
> Task management
> Timesheet
> Task management
> Timesheet
One platform for project overview and step by step instructions and easy communication with clients.
What do you like best about the product?
Implementation is so much easier as we are able to provide the phases of the implementation process with clear step by step instructions. Great platform for communicating with the client and providing resources to assist with performing tasks.
What do you dislike about the product?
One of the things I dislike is when updating a template it only applies to new projects. Sometimes Rocketlane has glitches and requires refreshing the page.
What problems is the product solving and how is that benefiting you?
It's great for managing each project and providing the analytics necessary. Meaning, tracking how long it takes to onboard a client, notes, timeline, probability o completing, etc.
Our implementations riding the rocket to success!
What do you like best about the product?
- Client facing aspect and engagement
- Time Tracking
- Ease of use when it comes to managing projects
- Integrations (SFDC, Slack, Google etc.)
- Central hub of implementation collateral
- Automations in general
- Time Tracking
- Ease of use when it comes to managing projects
- Integrations (SFDC, Slack, Google etc.)
- Central hub of implementation collateral
- Automations in general
What do you dislike about the product?
- In-Depth Reporting limitations
- The homepage tab is clutered
- More customization on the 'Project Overview' page
- More progression on the Automation feature on the task/phase level
- The homepage tab is clutered
- More customization on the 'Project Overview' page
- More progression on the Automation feature on the task/phase level
What problems is the product solving and how is that benefiting you?
- Increasing client engagement
- Increasing client transparency
- Reducing implementation delays
- Insights into staffing forecasting
- Project time management
- Cross team collaboration & accountibility
- Increasing client transparency
- Reducing implementation delays
- Insights into staffing forecasting
- Project time management
- Cross team collaboration & accountibility
Exceptional Project Management Platform!
What do you like best about the product?
Task Management and Client Collaboration. The task management features have simplified our workload by enabling easy assignment, setting due dates, and tracking progress. The integrated chat and comment system have improved our team's communication, reducing the need to sift through emails.
What do you dislike about the product?
In our experience with Rocketlane, we have found it to be a highly valuable tool for project management. However, there are some aspects that could benefit from improvement. First, the learning curve can be a bit steep, especially for new users. Navigating the feature-rich user interface may require some time to become fully proficient. Additionally, a few minor bugs and performance issues have been encountered during our usage. Overall, while Rocketlane offers an impressive suite of project management features, enhancing its user-friendliness and resolving minor bugs would further elevate its usability and value.
What problems is the product solving and how is that benefiting you?
It streamlines our project management process. With Rocketlane, we can easily assign tasks, set due dates, and track progress, ensuring that everyone is on the same page and projects stay on schedule. This has greatly improved our project efficiency. Rocketlane also enhances collaboration both internally and with clients. The integrated chat and comment system allow for real-time communication, reducing the need for lengthy email chains.
Rocketlane makes it easy to collaborate with customers and project manage
What do you like best about the product?
I like the ability to tag and chat with customers on particular tasks. This allows me to provide clarity and saves me time in # of meetings. I also like utilzing the Rocketlane as a Gantt type view to flag potential risks or dependencies that a customer has not completed.
What do you dislike about the product?
I think the reporting functionality in Rocketlane is limited. While my main role is as a user, as I have been working to increase our internal implementation templates and tracking time on items and phases, I feel limited in my reporting capabilities.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us implement our customers. For customers that utilize our standard implementation and products, Rocketlane helps us direct our admins to our documentation and understand the lift required to launch.
Rocketlane Helps Customers
What do you like best about the product?
I like how much it keeps customers on track. It's easy to use, centralizes implementation-related conversations, and makes the planning process a breeze. Customers can move at their own pace through the project plan.
What do you dislike about the product?
I haven't heard any complaints from customers and have none myself.
What problems is the product solving and how is that benefiting you?
It's solving a few problems:
1. centralizing comms
2. providing a self-service, centralized portal, with everything the customer needs at a given moment.
1. centralizing comms
2. providing a self-service, centralized portal, with everything the customer needs at a given moment.
Great Product
What do you like best about the product?
Rocketlane is very easy for me to cutomize and templatize for my team. It allows us to properly track the key milestones that our team tracks in customer implementations. We're able to easily collaborate with customers on projects and tasks in real-time.
What do you dislike about the product?
Rocketlane has great functionality but is a newer product - it seems they are still building functionality to fit different use cases for their customer base.
What problems is the product solving and how is that benefiting you?
Rocketlane allows our Onboarding Managers to track client implementation and ongoing projects. We have fairly intricate projects and milestones for our client projects, and Rocketlane provides templating and flexibility in creating projects that our clients can view and collaborate on with us.
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