Rocketlane
RocketlaneExternal reviews
794 reviews
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Good Onboarding package and fairly easy to use in our configuration
What do you like best about the product?
Simple and operates quickly. Modern look and feel.
What do you dislike about the product?
Nothing at the minute. I am still a beginner user
What problems is the product solving and how is that benefiting you?
Onboarding our customers and tracking progress.
Great project management tool
What do you like best about the product?
Rocketlane has truly revolutionized the way we operate at DigiCert. In an industry that's rapidly evolving, having a platform that keeps pace with change while enabling us to stay efficient and agile is critical—and Rocketlane delivers.
Since implementation, we’ve automated nearly 80% of our previously manual tasks, dramatically improving productivity and freeing up our teams to focus on higher-value strategic work. Whether it’s onboarding, task tracking, time management, or customer communication, Rocketlane has centralized and streamlined these processes with ease.
Since implementation, we’ve automated nearly 80% of our previously manual tasks, dramatically improving productivity and freeing up our teams to focus on higher-value strategic work. Whether it’s onboarding, task tracking, time management, or customer communication, Rocketlane has centralized and streamlined these processes with ease.
What do you dislike about the product?
UI can be better, I have put a list together for Manoj and team related to wish list/ features that would be needed example providing a better home page for users including a dashboard capability
What problems is the product solving and how is that benefiting you?
Its intuitive interface, customizable workflows, and real-time project visibility have not only improved internal collaboration but have also enhanced the experience we deliver to our customers. What used to take hours of coordination and back-and-forth is now handled seamlessly, allowing us to adapt quickly and support our clients in a constantly shifting landscape.
Rocketlane - Helpful in managing project and communicating with customers
What do you like best about the product?
1. Organized, grouped tasks.
2. Tasks assignments and timetracking is easy
2. Tasks assignments and timetracking is easy
What do you dislike about the product?
1. Cannot (selectively) restrict or enable communications from a Project/Tasks.
2. File attachments size needs to be increased.
2. File attachments size needs to be increased.
What problems is the product solving and how is that benefiting you?
1. It's comparatively simple project management tool.
2. Helps in analyzing the performance and targets using reports.
2. Helps in analyzing the performance and targets using reports.
Great place to keep track of projects and priorities
What do you like best about the product?
Single source of truth for notes. Project plans and the ability to create templates
What do you dislike about the product?
Glitchy at times. Some layouts/views can be more confusing than others
What problems is the product solving and how is that benefiting you?
Keeping all of my notes in one place that can be shared internally and customer facing
Seemless experience and user friendly - I put 8 only because of limited search functionalities.
What do you like best about the product?
Customer dashboard is useful as we can share important updates with our customers.
What do you dislike about the product?
I would love to see more search functionalities for example searching comments of tasks since they may include solutions.
What problems is the product solving and how is that benefiting you?
centralising team management in terms of bookings at one end and translating all the work being done to customer dashboards on the other end.
Excellent for time recording
What do you like best about the product?
Time recording in time sheets with the ability to add time
What do you dislike about the product?
Nothing is wrong with Rocket Lane for the functions I use
What problems is the product solving and how is that benefiting you?
Time recording
Easy to use tool and gives a good overview of project status
What do you like best about the product?
Ability to filter out project with various stages, and customisation of the project objectives, assignment of project activities to clients.
What do you dislike about the product?
It currently doesnt have the ability to mark all stages of a project as completed. I have to individually mark all as completed.
What problems is the product solving and how is that benefiting you?
I am part of the presales team, and we track the number of deals a presales consultant is currently working on and their stage in the POC process.
I would recommend
What do you like best about the product?
We use this portal to organize and track projects. Each time I need a feature their support has been very helpful in figuring out how to make an automation that achieves what we need. We track IT projects for over 100 clients in this platform.
What do you dislike about the product?
Sometime the automations are a bit confusing to figure out.
What problems is the product solving and how is that benefiting you?
It is solving the project tracking problem. It is allowing us to better track the project and communication associated.
Easy to follow time lines and timesheets
What do you like best about the product?
Its pretty clear to follow up and leave notes to approvers
What do you dislike about the product?
at the beginning seems to be difficult but quickly changes your mind and its comfortable to navigate between menus
What problems is the product solving and how is that benefiting you?
Keep control on all project phases
Overall very positive
What do you like best about the product?
Visuals and features like the Gantt charts.
What do you dislike about the product?
Resource Management (time allocation in specific)
What problems is the product solving and how is that benefiting you?
Project Management organization and project tracking. Coordination with Finance and Salesforce and uniformization of information across platforms.
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