Rocketlane
RocketlaneExternal reviews
792 reviews
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An excellent product and can be used for simple to complex projects and portfolio management
What do you like best about the product?
Rocket Lane boasts robust customization capabilities and an intuitively user-friendly interface. With integrations into key products like Jira and SFDC, it enhances your workflows. This platform proves invaluable for managing complex project activities, streamlining processes between you and your customers, and improving overall efficiency. The reduction in time for stakeholder reporting is significant, minimizing administration efforts in project and program reporting, while also maintaining an audit trail of communications with customers. From a managerial perspective, it offers diverse capabilities such as project planning, RAID log management, gross margin analysis, Time sheet, and stakeholder reporting, now featuring a useful workflow engine.
The dedicated team at Rocket Lane is committed to enhancing your customer journey and product experience. They are highly responsive and value your inputs. Hats off – I genuinely enjoy using the product.
The dedicated team at Rocket Lane is committed to enhancing your customer journey and product experience. They are highly responsive and value your inputs. Hats off – I genuinely enjoy using the product.
What do you dislike about the product?
The work breakdown structure will rearrange project phases according to dates. While I acknowledge the benefits of this approach, my personal preference is to maintain a consistent view with phases remaining in place, similar to most project planning tools.
What problems is the product solving and how is that benefiting you?
The Chat tool where customers IT policies prevent alternative chat tools
Rocketlane has enhanced customer communications and meetings in projects or larger programs through streamlined processes for documenting meeitngs, streamlining NPS surveys, RAID log management, and project planning. The platform ensures efficient feedback collection with real-time insights from NPS surveys, centralises RAID logs for organized documentation and collaborative updates, and facilitates customisable project planning improving the efficency with templating Work breakdown structures that can be repeated workflows with integrations for enhanced coordination and communication. Overall, Rocketlane contributes to transparent, efficient, and successful project management.
Rocketlane has enhanced customer communications and meetings in projects or larger programs through streamlined processes for documenting meeitngs, streamlining NPS surveys, RAID log management, and project planning. The platform ensures efficient feedback collection with real-time insights from NPS surveys, centralises RAID logs for organized documentation and collaborative updates, and facilitates customisable project planning improving the efficency with templating Work breakdown structures that can be repeated workflows with integrations for enhanced coordination and communication. Overall, Rocketlane contributes to transparent, efficient, and successful project management.
So far so good
What do you like best about the product?
MoEngage’s PS team can build reusable project templates for different customer segments ( SMB, mid-market, enterprise). Clients get a single, transparent view of timelines, milestones, tasks, owners, and status. Assigning tasks with deadlines inside Rocketlane creates clear ownership, both internally and externally. PS managers can monitor project progress, delays, and risks in real-time.
What do you dislike about the product?
The Issue: Rocketlane’s automated notification system can be "noisy." In a complex project with dozens of daily task updates, stakeholders often suffer from notification fatigue, causing them to miss truly critical alerts.
What problems is the product solving and how is that benefiting you?
Problems -
1. Project tracking - Helps trakcing each project effectively
2. Individual effort tracking on the project - Timesheets
3. Project plan - Detailing on every task
4. Timeline management
5. Taks assignment
1. Project tracking - Helps trakcing each project effectively
2. Individual effort tracking on the project - Timesheets
3. Project plan - Detailing on every task
4. Timeline management
5. Taks assignment
The best Onboarding Tool
What do you like best about the product?
After a deep analysis of cost/benefit, we decided to go for Rocketlane as the main Onboarding tool. It is really user-friendly, we can see all our projects and make sure we track progress, without ever missing any task or notification. It also integrates with a lot of other platforms we use on a daily basis which is very handy for internal processes.
What do you dislike about the product?
Notifications are a bit hard to track. If we don't go inside the project we might miss some chat message because it was lost in the notifications list
What problems is the product solving and how is that benefiting you?
Contact with the customer and transparency of the different tasks and phases of the projects. Not having to use e-mails for that again.
A very handy tool
What do you like best about the product?
Great and easy to use UI
All the required project essentials\ features can be tracked easily
Project division made much easier
Good Tool for tracking team performance
Ease of report generation
Easy to use
All the required project essentials\ features can be tracked easily
Project division made much easier
Good Tool for tracking team performance
Ease of report generation
Easy to use
What do you dislike about the product?
We keep learning about the tool as we use, caters to most of our needs.
What problems is the product solving and how is that benefiting you?
Project management and team task tracking and utilization
Project reports for quarterly reviews and revenue tracking
Project reports for quarterly reviews and revenue tracking
Easy to manage capacity and track tasks
What do you like best about the product?
Using Rocketlane makes it easy to manage our tasks and capacity.
What do you dislike about the product?
I don't have any dislikes about Rocketlane.
What problems is the product solving and how is that benefiting you?
It offers tools for task management, enabling teams to assign, track, and manage tasks this helps in keeping everyone accountable
It is really easy to use rocketlane and makes my task easy
What do you like best about the product?
The add from Calender feature and add the work feature with easy descriptions
What do you dislike about the product?
There is nothing i disliked about the rocektlane, it is really nice to use
What problems is the product solving and how is that benefiting you?
It is helping me track my timesheet and a lot of other things
An efficient Project Management Tool that gives great project visibility to all stakeholders
What do you like best about the product?
Rocketlane has transformed our Product Implementation operations. It offers flexibility and enhanced visibility, allowing us to easily manage and share project information.
We appreciate Rocketlane's ability to categorize information and chats effectively. This simplifies our processes, making it user-friendly even for new business owners. Rocketlane has filled the gaps in our specific needs, which had been a challenge to address until now.
Their Post Sales Support has been gold standard. We had an excellent experience with their Customer Success managers Swathi and Aishwarya. They have always been proactive in ensuring our implementation deadlines are met and neccessary support is given at all stages.
We appreciate Rocketlane's ability to categorize information and chats effectively. This simplifies our processes, making it user-friendly even for new business owners. Rocketlane has filled the gaps in our specific needs, which had been a challenge to address until now.
Their Post Sales Support has been gold standard. We had an excellent experience with their Customer Success managers Swathi and Aishwarya. They have always been proactive in ensuring our implementation deadlines are met and neccessary support is given at all stages.
What do you dislike about the product?
While there is nothing specific to be disliked about Rocketlane and since they are evolving, there are certain limitations w.r.t features that are available in the system viz. Custom roles and permissions, Time triggers and Advance Reports
What problems is the product solving and how is that benefiting you?
Rocketlane streamlines our customer onboarding, making it easy to standardize the process while allowing for customization when needed. It also automates task dependencies, ensuring projects stay on track with minimal manual intervention, keeping our team focused on delivering value to customers.
Awesome tool!
What do you like best about the product?
Rocketlane is easy to use, allows us to manage our projects with ease, and I love the customer portal component. In addition, the team is responsive and knowledgable, as well as open to feedback.
What do you dislike about the product?
We'd like the tool to be able to support Enterprise level customers - aka have many projects roll up to a summary project to share with decision makers vs at the project level.
What problems is the product solving and how is that benefiting you?
A multi-task and phased approach to customer implementations. We've streamlined our process to help reduce TTV.
Fantastic for Project Management for Customers
What do you like best about the product?
I love the user-friendly dashboard and the intuitive design. I love hos customizable it is so I can format the data in whatever way works best for me and my team. It also makes it very easy to pull stats for all our projects. The clients seem to like it as well. It is the king of keeping things on track!
What do you dislike about the product?
It's difficult to change the dates for entire projects. It would requrie a lot of manual work to change the entire date range for a project. It's almost easier to just create a whole new project.
What problems is the product solving and how is that benefiting you?
Keeps us on track and makes it very clear to our clients what their next steps are with onboarding. Saves me a headache and a half.
Must have tool for development team
What do you like best about the product?
To track the time spent on the perticular task, and also we can manage our pending tasks by tracking on rocketlane
What do you dislike about the product?
One of best tool ever to use, no dislike
What problems is the product solving and how is that benefiting you?
Its tracking my work and completing it on time
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