Rocketlane
RocketlaneExternal reviews
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user-friendly and intuitive tool
What do you like best about the product?
I often appreciate tools with a clean and intuitive interface, making it easy to navigate and use the features without a steep learning curve. Effective collaboration features, such as real-time communication, file sharing, and task assignment, are often highly valued.
What do you dislike about the product?
Challenges related to integrating Rocketlane with other tools or platforms is a source of user frustration.
What problems is the product solving and how is that benefiting you?
A stable and reliable platform with fast performance contributes to a positive user experience.
Rocketlane is a great tool
What do you like best about the product?
UX/UI is really good; The tool is easy to use in regards of project fields configuration, project templates
What do you dislike about the product?
Nothing, to be honest. It is a great tool for project management and customer onboarding. Also, the customer support is really dilligent and helpful.
What problems is the product solving and how is that benefiting you?
We are escalting, so Rocketlane helps us establish processes and in keeping us organized
Project Manager Team Lead
What do you like best about the product?
The easy user interface and project templates
What do you dislike about the product?
The reporting and high level project views
What problems is the product solving and how is that benefiting you?
Project management, project organization, task management, collaboration, transparency, communication (internally and externally)
A well thought out tool for project management.
What do you like best about the product?
The internal chat features and the ability to create these contextual checkpoints.
Brilliant integration abilities to other tools like slack.
Ease of trakcnig implement every task in the most simplest of manners and the attribution and tagging part of each task is also well designed.
I use this for managing crucial client facing projects almost every day and the tool has ben a life saver to say the least.
Brilliant integration abilities to other tools like slack.
Ease of trakcnig implement every task in the most simplest of manners and the attribution and tagging part of each task is also well designed.
I use this for managing crucial client facing projects almost every day and the tool has ben a life saver to say the least.
What do you dislike about the product?
Slightly confuing UI which has a small amount of learning curve but once that is done, it becomes a really easy and efficient tool.
What problems is the product solving and how is that benefiting you?
streamlining communication and helping to get a birds eye view of the project.
Prompt response, overall a good service.
What do you like best about the product?
Rocketlane was a best Implementation tool, with creating various projects, milestones, tasks, statuses and others. I have used the tool for a while during delivery of projects and extremely pro tool.
What do you dislike about the product?
It has everything that is required for Project Management
What problems is the product solving and how is that benefiting you?
Project tracking and updating stake holders
Intuitive project tracker
What do you like best about the product?
Being able to customize projects and accurately log my hours instantly and easily.
What do you dislike about the product?
Difficult to shift timelines sometimes. Very manually in some cases.
What problems is the product solving and how is that benefiting you?
Rocketlane helps with keeping your team organized and external stakeholders on track. Easy way to understand bandwidth and progress among the team.
A Simple -Nimble -Intuitive Customer Onboarding / Project Management Platform
What do you like best about the product?
A system of record, collaboration and engagement for all projects. Keeps us honest and importantly one place for task management during customer onboarding (a crucial phase in a customer lifecycle)
What do you dislike about the product?
Nothing that I dislike but several I would like learn more about
1. Product roadmap
2. Dashboards for decision making
3. What part/tasks of the project leaks money
4. Trends on reasons for delays on onboarding
1. Product roadmap
2. Dashboards for decision making
3. What part/tasks of the project leaks money
4. Trends on reasons for delays on onboarding
What problems is the product solving and how is that benefiting you?
The largest used case for us is the customer onboarding and seamless communication + weekly status review with our customers
We also use it as a Project Management tool for CSMs to help effectively run and monitor the progress of their project
and /or customer success plan - multi pronged projects which has varied stakeholders both within ours and customer's org
We also use it as a Project Management tool for CSMs to help effectively run and monitor the progress of their project
and /or customer success plan - multi pronged projects which has varied stakeholders both within ours and customer's org
A true game changer for faster and successful onboardings
What do you like best about the product?
It was very easy to get started, integrate it with our CRM-Hubspot, and see positive impact on our onboarding projects' time to value and overall efficiency.
It has all the features we need, and it is easy to keep it updated with the continuous improvement to our onboarding and delivery processes.
Rocketlane's customer success and customer support teams provide actionable support and are very reactive.
It has all the features we need, and it is easy to keep it updated with the continuous improvement to our onboarding and delivery processes.
Rocketlane's customer success and customer support teams provide actionable support and are very reactive.
What do you dislike about the product?
Loading speed of some specific areas can be improved
What problems is the product solving and how is that benefiting you?
Rocketlane is helping us manage our onboarding projects with more efficiency, by making sure all project members know exactly what needs to be done, when and by whom; centralising all information on the project in one single place available to all parties; monitoring overall progress and understanding where the pain points or problems lie.
This is helping us decrease our time to value, improve customer satisfaction during onboarding, and improve team satisfaction with their job.
This is helping us decrease our time to value, improve customer satisfaction during onboarding, and improve team satisfaction with their job.
User friendly platform
What do you like best about the product?
it s user frindly, easy to use the Rocketlane and we are tracking our project.
What do you dislike about the product?
nothing as of now, need to improve UI more
What problems is the product solving and how is that benefiting you?
Log in to the timesheet or project tracking platform. This could be a software tool, an online service, or even a spreadsheet.
Flexible. Powerful. Easy to build, maintain, and use.
What do you like best about the product?
We purchased Rocketlane a little over a year ago after evaluating several vendors and have been very pleased with the decision. Rocketlane is exceptionally easy to setup and use, even for technically complicated tasks such as integrations with other systems. We use it daily for all of our onboarding tasks and even setup our clients with access to the tool. Thus far, they have had a steady stream of new product feature releases, largely centered around workflow automation. We have not had to engage customer support very frequently, but have found them responsive in the few teams we've needed to do so. It's a great tool and I have no reservations in highly recommending it.
What do you dislike about the product?
There honestly aren't too many downsides to Rocketlane, but if I had to name a few minor things:
*Weekly, Monthly, and Yearly are currently the only time intervals but we do most of our reporting Quarterly.
*I would love the ability to create calculated fields.
*It would be great if there was the (discounted) option for view only access for people who only need to consume data, or a better way to distribute dashboards and reports.
These are all pretty minor gripes, though, and possible to work around given the ability to export data from the tool.
*Weekly, Monthly, and Yearly are currently the only time intervals but we do most of our reporting Quarterly.
*I would love the ability to create calculated fields.
*It would be great if there was the (discounted) option for view only access for people who only need to consume data, or a better way to distribute dashboards and reports.
These are all pretty minor gripes, though, and possible to work around given the ability to export data from the tool.
What problems is the product solving and how is that benefiting you?
Rocketlane is our primary client onboarding and project management tool. It has provided much better organization within the team, collaboration across teams, and visibility at the leaderhsip level.
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