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Helps you to track the time 😊, tasks and projects
What do you like best about the product?
Its UI and add from the calender feature. The calendar integration is very helpful.
What do you dislike about the product?
Loading of the task, home page is slow sometimes. It can be optimized.
What problems is the product solving and how is that benefiting you?
Tracking our time, transparent management of the task
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Where has this been?
What do you like best about the product?
I absolutely love the format of Rocketlane. When I am completing a diligence I set up a very similar folder system so using this service was both simple and intuitive.
What do you dislike about the product?
It is easy to start attaching files in the chat section which can then become congested and I've misplaced some attachments. I find that keeping attachments under the project task sections is best.
What problems is the product solving and how is that benefiting you?
Well I haven't run into any problems using RL because I find it intuitive. It is a very smooth tool.
Rocketlane Feedback
What do you like best about the product?
This helps wiht the complete project management right from the start/kick-off to GoLive
What do you dislike about the product?
Timesheet Update - It would be great if the timesheet update process it made easier/simpler to update
What problems is the product solving and how is that benefiting you?
Managing tasks, Project timeline, Issue tracking
Rocketlane makes organizing tasks easy and clear!
What do you like best about the product?
I like that you can view the tasks in a timeline OR as a list. It is easy to mark progress in Rocketland and it's great to be able to assign tasks to specific people.
What do you dislike about the product?
There's nothing that I dislike about Rocketlane. It's a clear format that's easy to use.
What problems is the product solving and how is that benefiting you?
We were onboarding with a service provider and there were a large amount of tasks to be done during the process. It was easy to see our progress in Rocketlane, it was easy to see who was to complete the task and when that person had completed it.
The different views (project plan vs. list) made it easy to search and track progress.
The different views (project plan vs. list) made it easy to search and track progress.
The best professional services automation platform in the market
What do you like best about the product?
For the longest time our project management happened outside our PS tool. No more. We would wrangle with spreadsheets for hours before we started using Rocketlane. Now task management and reporting happen from the same tool.
What do you dislike about the product?
Nothing. It has made much simpler for me and my team.
What problems is the product solving and how is that benefiting you?
It solves the professional services workflows. The automations are really helpful.
A game-changer in enhancing team collaboration and accelerating project timelines."
What do you like best about the product?
"Rocket Lane streamlines collaboration, improves project visibility, and boosts efficiency. Its user-friendly interface enhances communication and accelerates project timelines effectively."
What do you dislike about the product?
"Pros: Efficient collaboration
Cons: Limited integrations"
Cons: Limited integrations"
What problems is the product solving and how is that benefiting you?
"Improving Task Efficiency"
Efficient and collaborative
What do you like best about the product?
After years of attempting to implement a system that everyone would buy into internally, we have adopted Rocketlane and are already seeing both internal and external improvements. This is easy to navigate and use, allowing transparency into our customer's onboarding journey with our company!
What do you dislike about the product?
There is setup to be done on the front end in order to create your specific project journey.
What problems is the product solving and how is that benefiting you?
Transparency externally & internally
Rocketlane brings project interaction to another level.
What do you like best about the product?
Having a unique place to share tasks, questions, documents, statuses and manage project is a game changer.
What do you dislike about the product?
I think there are too many features that I just can not use on its full capacity yet, but I'll keep learning and evolving with the project.
What problems is the product solving and how is that benefiting you?
Time managing, focus on tasks, communication and a shared view of the project.
User as a Customer of SysAid
What do you like best about the product?
simple to use, and organized. Great visualization
What do you dislike about the product?
So far, all looks good, I have to explore more the product
What problems is the product solving and how is that benefiting you?
Stay on track of the project.
Great onboarding project tool!
What do you like best about the product?
Project visability, templates, shared spaces, chat, timesheets report. Our clients feedback on the new onboarding portal has been very positive!
What do you dislike about the product?
Program has some glitches throughout, example, one day my projects will be out of order and I can't filter them correctly then the next day they are back to the correct order, doesn't make sense and has happened a few times.
Need to refresh often.
I don't like how I have to approve mutliple time sheets for billable and non-billable (sends me multiple emails per staff member) . I need to see all hours at once per staff.
Need to refresh often.
I don't like how I have to approve mutliple time sheets for billable and non-billable (sends me multiple emails per staff member) . I need to see all hours at once per staff.
What problems is the product solving and how is that benefiting you?
Project collaboration, especially data entry forms.
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