Rocketlane
RocketlaneExternal reviews
794 reviews
from
External reviews are not included in the AWS star rating for the product.
Efficient and Effective Tool
What do you like best about the product?
I like the efficiency and the effectiveness of the application. It also helps to log timesheet and track the billable hours.
What do you dislike about the product?
Sometimes the application becomes slow and it hangs. This is the only thing which I dislike now.
What problems is the product solving and how is that benefiting you?
1. Project Progress Tracking
2. Review Project Activities
3. Onboard external stakeholders for project updates
4. Log timesheet efficiently
5. Monitor Project Performance
2. Review Project Activities
3. Onboard external stakeholders for project updates
4. Log timesheet efficiently
5. Monitor Project Performance
Recommendations to others considering the product:
Highly Recommended. It will make your life easier
Solving one problem at a time
What do you like best about the product?
We initially thought the product is designed for Product companies and we are a services company. We adapted rocketlane a few months before (Dec 2021) - We have been able to onboard customers, manage teams and monitor progress of on-boarding much better than any other form of management!
What do you dislike about the product?
There is nothing to dislike about this product.
What problems is the product solving and how is that benefiting you?
- Customer onboarding
- Team ownership and monitoring
- Enabling ease of maintaining documentation
- Enabling customers to understand the view of onboarding and easy approvals.
- Team ownership and monitoring
- Enabling ease of maintaining documentation
- Enabling customers to understand the view of onboarding and easy approvals.
Rocketlane experience
What do you like best about the product?
It reminds me of the tasks that are overdue or deadline is coming and I can comment on the issues.
Best thing is super easy to use.
Best thing is super easy to use.
What do you dislike about the product?
Sometimes it gives slow response
Else everything is amazing
Else everything is amazing
What problems is the product solving and how is that benefiting you?
Project management and task assignment reduced my burden to remember the task assigned to me.
Onboarding made simpler and efficient
What do you like best about the product?
I really love the UI/UX of the product. It is super intuitive and it definitely makes onboarding experience great for the customers too as they have better clarity around whats happening.
What do you dislike about the product?
Nothing at this point in time to be honest.
What problems is the product solving and how is that benefiting you?
The project management piece behind onboarding has become much simpler with greater transparency around all the internal/external stakeholders
Must have tool for SaaS implementation project management
What do you like best about the product?
Easy ability to divide each project into tasks and further allot time taken for each task
What do you dislike about the product?
Nothing so far. Will be keen to update this at a later point of time.
What problems is the product solving and how is that benefiting you?
- Easy to track project and status and easier to hold our customers accountable for the tasks which are dependent on the customer
- Ability to measure efforts put into specific projects/tasks
- Excellet customer support on tool
- Ability to measure efforts put into specific projects/tasks
- Excellet customer support on tool
Great all in one onboarding platform!
What do you like best about the product?
The platform is easy to use and understand. This makes it easy for us to convey onboarding timelines to customers and set realistic expectations with them. It's very easy to collaborate with customers on Rocketlane, which improves the quality of customer care we offer.
What do you dislike about the product?
It'd be nice if there was a more comprehensive knowledge base. I'd also like to see the product grow with time as it's relatively new and could be more powerful as features are added
What problems is the product solving and how is that benefiting you?
Its very important for us to stick to a customers desired go live date during implementation. However, customer requirements alter constantly during onboarding. The platform makes it easier to prioritise customer needs.
Solid Onboarding Software!
What do you like best about the product?
Rocketlane is very simple to use. We went through training with our CSM and now have a very solid understanding of how the tool works! My entire CSM team uses the tool and so far everyone has seen the value.
What do you dislike about the product?
Just like all newer software, there can be kinks in the tool. Luckily, the team at Rocketlane is on top of their chat and customer service so we know when issues will be fixed!
What problems is the product solving and how is that benefiting you?
Rocketlane helps us streamline all of our ongoing projects so that none of them get lost or forgotten about. We can also keep each project updated in real-time to make sure leadership knows each project's status.
Recommendations to others considering the product:
None
Easy to use Project Management Tool
What do you like best about the product?
I like the fact that Rocket lane enables
What do you dislike about the product?
in copying the tasks from the previous week to current week.
Adding tasks also is very easy. Most of the project management tools does not allow adding multiple tasks at a time. Rocketlane is very comfortable in this case as well.
Adding tasks also is very easy. Most of the project management tools does not allow adding multiple tasks at a time. Rocketlane is very comfortable in this case as well.
What problems is the product solving and how is that benefiting you?
The projects when opened displays a project in a single page with multiple tabs. The Billable and Non Billable hours are presented very clearly in the overview. Also the integration between Rocketlane and other tools like Freshsales is quite beneficial. A lot of information gets synced seamlessly
Was able to manage client's timeline
What do you like best about the product?
Timeline indication and Description to add information
What do you dislike about the product?
The only the project owner has access to update project info
What problems is the product solving and how is that benefiting you?
Addressing timeline and real-time update on projects
Best tool for the client onboarding
What do you like best about the product?
Rocketlane takes care of the client onboarding easily,
We can collaborate with the clients easily and customer communication tracks all in one place.
Also, which helps where we are with the project and timely delivery.
We can collaborate with the clients easily and customer communication tracks all in one place.
Also, which helps where we are with the project and timely delivery.
What do you dislike about the product?
I would appreciate it if Rocketlane comes up with the mobile app.
What problems is the product solving and how is that benefiting you?
In Rocketlane, We can track the projects easily and the benefit we get is on-time project delivery. Overall we can plan, measure and execute the onboarding process easily.
showing 221 - 230