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Rocketlane

Rocketlane | 1

Reviews from AWS Marketplace

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External reviews

714 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dhiraj D.

A one place platform for managing tasks and projects.

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Project management, Time management, Transperancy betwen user and client, Ease of use, integration of other softwares.
What do you dislike about the product?
Customer support is not very active and resolution time is also high, Cost.
What problems is the product solving and how is that benefiting you?
It allows us to track all our peojects and make sure they are completed well within the given deadline. It gives transparency between users and clinet through chat which makes easier to communicate and understand the scope of project. It also helps in tracking the bandwidth of the other team members.


    Retail

Project Manager Team Lead

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
The easy user interface and project templates
What do you dislike about the product?
The reporting and high level project views
What problems is the product solving and how is that benefiting you?
Project management, project organization, task management, collaboration, transparency, communication (internally and externally)


    Sreeram K.

A well thought out tool for project management.

  • February 19, 2024
  • Review verified by G2

What do you like best about the product?
The internal chat features and the ability to create these contextual checkpoints.
Brilliant integration abilities to other tools like slack.
Ease of trakcnig implement every task in the most simplest of manners and the attribution and tagging part of each task is also well designed.
I use this for managing crucial client facing projects almost every day and the tool has ben a life saver to say the least.
What do you dislike about the product?
Slightly confuing UI which has a small amount of learning curve but once that is done, it becomes a really easy and efficient tool.
What problems is the product solving and how is that benefiting you?
streamlining communication and helping to get a birds eye view of the project.


    Prashanth G.

Prompt response, overall a good service.

  • February 06, 2024
  • Review verified by G2

What do you like best about the product?
Good project Management Tool, has the ability to customize as per the implementation startergy.
What do you dislike about the product?
None as of now but if i come across something, will update
What problems is the product solving and how is that benefiting you?
Project tracking and updating stake holders


    Tarek J.

Rocket Lane Implementation is a Game Changer

  • February 02, 2024
  • Review verified by G2

What do you like best about the product?
The Implementation service (Vishnu & Krishita) were extremely helpful and catered towards our needs. Implementing Rocket Lane was a big project intertnally for us with various departments and stakeholders impacted that needed it's success in order for our objectives to flow. The effort and attention from the implementtion team was excellent. We had various critical integrations running and their engineers made sure to come up with solutions or work arounds everytime we encountered little challenges or road bumps along the way. The team is now using the system and everything we do on our end seamlessly flows through our integration with other teams and departments.

We have never experienced a closer touch service (from implementation and customer support ) where we felt like the team wants our success as much as theirs.
What do you dislike about the product?
Rocket Lane can encounter some small bugs here and there due to the nature of the product's tenure in the market (~4 years). The system could also be a little quicker and responsive. They assured they are working on these aspects of the product.
What problems is the product solving and how is that benefiting you?
Centralizing the data flow between various teams (SFDC x RL) while allowing us to manage our own Implementations/projects for multiple clients.


    Judy w.

Rocketlane 2024

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
I have had a very good experience so far using rocketlane it has all the features you would expect from an implementation provider,the private space which I use for actionable within the team same is not visible to client.It also allows us to control our branding and onboarding better than competitors.
What do you dislike about the product?
As of now I have not come across any challenge using this tool it has been of great help.Fantastic!
What problems is the product solving and how is that benefiting you?
We can accelerate our clients onboarding projects and facilitate issue management with existing clients.


    Phoebe L.

Intuitive project tracker

  • December 19, 2023
  • Review verified by G2

What do you like best about the product?
Being able to customize projects and accurately log my hours instantly and easily.
What do you dislike about the product?
Difficult to shift timelines sometimes. Very manually in some cases.
What problems is the product solving and how is that benefiting you?
Rocketlane helps with keeping your team organized and external stakeholders on track. Easy way to understand bandwidth and progress among the team.


    Vinod R.

A Simple -Nimble -Intuitive Customer Onboarding / Project Management Platform

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
A system of record, collaboration and engagement for all projects. Keeps us honest and importantly one place for task management during customer onboarding (a crucial phase in a customer lifecycle)
What do you dislike about the product?
Nothing that I dislike but several I would like learn more about
1. Product roadmap
2. Dashboards for decision making
3. What part/tasks of the project leaks money
4. Trends on reasons for delays on onboarding
What problems is the product solving and how is that benefiting you?
The largest used case for us is the customer onboarding and seamless communication + weekly status review with our customers

We also use it as a Project Management tool for CSMs to help effectively run and monitor the progress of their project
and /or customer success plan - multi pronged projects which has varied stakeholders both within ours and customer's org


    Guglielmo P.

A true game changer for faster and successful onboardings

  • December 05, 2023
  • Review verified by G2

What do you like best about the product?
It was very easy to get started, integrate it with our CRM-Hubspot, and see positive impact on our onboarding projects' time to value and overall efficiency.
It has all the features we need, and it is easy to keep it updated with the continuous improvement to our onboarding and delivery processes.
Rocketlane's customer success and customer support teams provide actionable support and are very reactive.
What do you dislike about the product?
Loading speed of some specific areas can be improved
What problems is the product solving and how is that benefiting you?
Rocketlane is helping us manage our onboarding projects with more efficiency, by making sure all project members know exactly what needs to be done, when and by whom; centralising all information on the project in one single place available to all parties; monitoring overall progress and understanding where the pain points or problems lie.
This is helping us decrease our time to value, improve customer satisfaction during onboarding, and improve team satisfaction with their job.


    Harshitha A.

User friendly platform

  • November 26, 2023
  • Review verified by G2

What do you like best about the product?
it s user frindly, easy to use the Rocketlane and we are tracking our project.
What do you dislike about the product?
nothing as of now, need to improve UI more
What problems is the product solving and how is that benefiting you?
Log in to the timesheet or project tracking platform. This could be a software tool, an online service, or even a spreadsheet.