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Easy and fast way to track project and time
What do you like best about the product?
The best thing in Rocketlane is the support. whenever I face any difficulty to log time and did not find any project then the support chat system always help quickly and solved all my issues.
Also it does not take too much time to log the time in any project, as there is no much options to select, just select project and log the time and its little description, and timesheet gets submitted.
Also it does not take too much time to log the time in any project, as there is no much options to select, just select project and log the time and its little description, and timesheet gets submitted.
What do you dislike about the product?
If there is any change in project list then all icertians should be informed via mail or through any notification popup in RL so that we all are aware of it.
Like earlier the TimeOff appeares in Project list but now it is coming under Non-Project activity and most of our team members are not aware of it. So it will be better if we are informed in a proper way.
Like earlier the TimeOff appeares in Project list but now it is coming under Non-Project activity and most of our team members are not aware of it. So it will be better if we are informed in a proper way.
What problems is the product solving and how is that benefiting you?
I think now there will be no more discussion on billing part with the client as all can track and log time spent of any project with proper desciption.
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Flexible. Powerful. Easy to build, maintain, and use.
What do you like best about the product?
We purchased Rocketlane a little over a year ago after evaluating several vendors and have been very pleased with the decision. Rocketlane is exceptionally easy to setup and use, even for technically complicated tasks such as integrations with other systems. We use it daily for all of our onboarding tasks and even setup our clients with access to the tool. Thus far, they have had a steady stream of new product feature releases, largely centered around workflow automation. We have not had to engage customer support very frequently, but have found them responsive in the few teams we've needed to do so. It's a great tool and I have no reservations in highly recommending it.
What do you dislike about the product?
There honestly aren't too many downsides to Rocketlane, but if I had to name a few minor things:
*Weekly, Monthly, and Yearly are currently the only time intervals but we do most of our reporting Quarterly.
*I would love the ability to create calculated fields.
*It would be great if there was the (discounted) option for view only access for people who only need to consume data, or a better way to distribute dashboards and reports.
These are all pretty minor gripes, though, and possible to work around given the ability to export data from the tool.
*Weekly, Monthly, and Yearly are currently the only time intervals but we do most of our reporting Quarterly.
*I would love the ability to create calculated fields.
*It would be great if there was the (discounted) option for view only access for people who only need to consume data, or a better way to distribute dashboards and reports.
These are all pretty minor gripes, though, and possible to work around given the ability to export data from the tool.
What problems is the product solving and how is that benefiting you?
Rocketlane is our primary client onboarding and project management tool. It has provided much better organization within the team, collaboration across teams, and visibility at the leaderhsip level.
Great support and sales team!
What do you like best about the product?
Their support spans across all stages, commencing with the sales team, who exhibit patience and a genuine understanding of your needs. This support extends seamlessly through the onboarding process and continues consistently.
What do you dislike about the product?
To have multi projects under one client.
What problems is the product solving and how is that benefiting you?
Have a straightforward task and project management on the onboarding!
Great product to organize project scope and timelines
What do you like best about the product?
The time tracking and phase scope detailing are very helpful and easy to navigate in the platform.
What do you dislike about the product?
Most of the times after updating the details or time it does not reflect in real time, and have to reflect page. Basically loading of page is too heavy, and needs to be worked on that
What problems is the product solving and how is that benefiting you?
It helps in tracking the project phase how much time spent in a particular phase and how that can be improved.
Rocket lane platform helped in effective project management
What do you like best about the product?
The info or the dashboard and the updates we get is amazing. Also reduces time for followups with clients
What do you dislike about the product?
No Cons as such, pricing can be more cheaper
What problems is the product solving and how is that benefiting you?
Main problem is solved of effective communication with multiple clients, also helps in doing regular follow ups with client, giving proper stock update to stake holders and helps keeping everyone updated on status of the project
Best onboarding software out there for startup and mid size teams
What do you like best about the product?
I like the customer portal and the ability to view projects as the customer. The customer support of the team is very responsive and friendly; overall the platform is easy to use and implement into your organization. We use Rocketlane every day and I can't imagine not having it.
What do you dislike about the product?
I'd like to be able to use the project tool for all customer communication for the lifecycle, not just in onboarding. I would like to be able to customize the welcome email that invites the client to the project
What problems is the product solving and how is that benefiting you?
Rocketlane allows our team to reach velocity faster without losing information in cluttered email chains. Additionally, the software allows us to establish joint accountability with the client.
An excellent product and can be used for simple to complex projects and portfolio management
What do you like best about the product?
Rocket Lane boasts robust customization capabilities and an intuitively user-friendly interface. With integrations into key products like Jira and SFDC, it enhances your workflows. This platform proves invaluable for managing complex project activities, streamlining processes between you and your customers, and improving overall efficiency. The reduction in time for stakeholder reporting is significant, minimizing administration efforts in project and program reporting, while also maintaining an audit trail of communications with customers. From a managerial perspective, it offers diverse capabilities such as project planning, RAID log management, gross margin analysis, Time sheet, and stakeholder reporting, now featuring a useful workflow engine.
The dedicated team at Rocket Lane is committed to enhancing your customer journey and product experience. They are highly responsive and value your inputs. Hats off – I genuinely enjoy using the product.
The dedicated team at Rocket Lane is committed to enhancing your customer journey and product experience. They are highly responsive and value your inputs. Hats off – I genuinely enjoy using the product.
What do you dislike about the product?
The work breakdown structure will rearrange project phases according to dates. While I acknowledge the benefits of this approach, my personal preference is to maintain a consistent view with phases remaining in place, similar to most project planning tools.
What problems is the product solving and how is that benefiting you?
The Chat tool where customers IT policies prevent alternative chat tools
Rocketlane has enhanced customer communications and meetings in projects or larger programs through streamlined processes for documenting meeitngs, streamlining NPS surveys, RAID log management, and project planning. The platform ensures efficient feedback collection with real-time insights from NPS surveys, centralises RAID logs for organized documentation and collaborative updates, and facilitates customisable project planning improving the efficency with templating Work breakdown structures that can be repeated workflows with integrations for enhanced coordination and communication. Overall, Rocketlane contributes to transparent, efficient, and successful project management.
Rocketlane has enhanced customer communications and meetings in projects or larger programs through streamlined processes for documenting meeitngs, streamlining NPS surveys, RAID log management, and project planning. The platform ensures efficient feedback collection with real-time insights from NPS surveys, centralises RAID logs for organized documentation and collaborative updates, and facilitates customisable project planning improving the efficency with templating Work breakdown structures that can be repeated workflows with integrations for enhanced coordination and communication. Overall, Rocketlane contributes to transparent, efficient, and successful project management.
Makes tracking client progress easier
What do you like best about the product?
I like that clients can access the tasks and mark them as complete. I like that clients can upload files to the secure platform that both of us can access.
What do you dislike about the product?
Sometimes users have a hard time accessing the projects. The access emails often go to their junk or spam folders or get otherwise lost.
What problems is the product solving and how is that benefiting you?
Communication with the client. Rocketlane helps with file sharing between us and the client, as well as with timeline communication.
So far so good
What do you like best about the product?
A helpful tool to track project status and monitor the project health in few clicks. Helps to track the efforts by individuals on timesheet.
Project tracking tool; Visual experience on the project is too good compared to other tracking platforms.
Project tracking tool; Visual experience on the project is too good compared to other tracking platforms.
What do you dislike about the product?
Slow performance (page loading); edit changes reflection takes time while updating the project.
What problems is the product solving and how is that benefiting you?
Problems -
1. Project tracking - Helps trakcing each project effectively
2. Individual effort tracking on the project - Timesheets
3. Project plan - Detailing on every task
4. Timeline management
5. Taks assignment
1. Project tracking - Helps trakcing each project effectively
2. Individual effort tracking on the project - Timesheets
3. Project plan - Detailing on every task
4. Timeline management
5. Taks assignment
Very good platform to maintain the project updates and status
What do you like best about the product?
It's an easy-to-use platform that allows users to handle client issues and quickly comprehend the current state, thereby providing excellent customer service.
What do you dislike about the product?
The only issue I face till now is, we have to reload the page twice, when open any link.
What problems is the product solving and how is that benefiting you?
Maintaining the issues list and its status also its very clear to identity to whom the issues or task has been assigned to.
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