Rocketlane
RocketlaneExternal reviews
794 reviews
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User-friendly and real-time tool to fast track and manage activities
What do you like best about the product?
This tool helps us to keep our tasks short and simple and easy to track.
Real-time visibility of data and metrics seen. Way better and user friendly than other tools.
Real-time visibility of data and metrics seen. Way better and user friendly than other tools.
What do you dislike about the product?
Certain monotonous tasks needs to be resused or automated. Filters or settings should be copied.
What problems is the product solving and how is that benefiting you?
Micro-Management and speedy closure.
Greater visibility and timely intervention
Greater visibility and timely intervention
Recommendations to others considering the product:
One-stop place on the cloud to store and track your activities. Please give it a try.
One of the best PM tools I have used so far
What do you like best about the product?
The interface which is intuitive and easy to explain to the stakeholders. The project plan depictions as gnat and task lists are great.
What do you dislike about the product?
Took a while to get used to the platform, but once you get used to it, it is seamless.
What problems is the product solving and how is that benefiting you?
Project visibility across stakeholders was something that we lacked before and customers didn't have a Birdseye view of the project status which Rocketlane helped us solve.
An incredibly pleasant experience with customer onboarding with Rocketlane
What do you like best about the product?
The process has been seamless and organized after adopting Rocketlane for onboarding our customers.. the visibility at different phases gives us the flexibility to act according to the need of the hour.
What do you dislike about the product?
Nothing in particular so far. Things have been going well.
What problems is the product solving and how is that benefiting you?
Using the Platform to track all our onboarding activities with multiple client engagements. effectively tracking the resource task progress which is helping us take right decisions as we go through the process.
RocketLane review from PM standpoint
What do you like best about the product?
Very nice look of the portal, professional, user firendly, logical layout, good navigation, self-explanatory. Easy to invite customers and share project plan and project activities, great overview on the timelines!
What do you dislike about the product?
Missing some features and needs more development/enhancements:
1) Need to build in the tool the view of orginially planned project dates vs actual dates, so you can see the gap.
2) Status reports need to include project overview graphics, status report needs to be exportable
2) Status reports need to be emailed also to PM with an option for customers to reply to the report email that comes to PM.
3) Would be nice to add Project Action tracker functionality where Project action items will be captured in one sheet/table and updates can be made by PM and customer.
4) Need to set up Filter to search Project by PM.
5) Time sheet functionality can be improved: to add edit option for activities created.
1) Need to build in the tool the view of orginially planned project dates vs actual dates, so you can see the gap.
2) Status reports need to include project overview graphics, status report needs to be exportable
2) Status reports need to be emailed also to PM with an option for customers to reply to the report email that comes to PM.
3) Would be nice to add Project Action tracker functionality where Project action items will be captured in one sheet/table and updates can be made by PM and customer.
4) Need to set up Filter to search Project by PM.
5) Time sheet functionality can be improved: to add edit option for activities created.
What problems is the product solving and how is that benefiting you?
RocketLane helps to share with customers project status, project plan, and all related activities. Keeps customer and PM on track, provides access to latest project status, reminds of due tasks.
Visibility Operations Managers and Project Managers Crave
What do you like best about the product?
The most helpful thing about Rocketlane is the ability for the customers to have a no nonsense, simplified view of deliverables. For software like ours, that has long and complex technical set up, this tool helps us stay organized so we can focus on giving the customer an enjoyable onboarding experience, without having to juggle deadlines. We also appreciate the automation aspect, which helps us save time with every onboarding.
What do you dislike about the product?
I dislike the lack of meta project view - I would prefer if there was a project wide timeline view, so we can have a resource planning type overview, to present to top management of all onboarding customers.
What problems is the product solving and how is that benefiting you?
The problems we are solving are long lead times on customer deliverables either from lack of clarity or lack of motivation. The tool provides motivation to finish action items, as you feel more satisfied. We were previously inundated with emails, and this is a more clear historical overview of customer interation and progress.
Functional
What do you like best about the product?
Able to track timelines. Gives a better picture of endstate
What do you dislike about the product?
update of cards without getting into it. leadds to miultiple back and forths for making progress update. Progress update should be on UI. Requires some automation like auto grannt chat update if project delayed by x days. Sheet stored on cloud so collaboration could be easier
What problems is the product solving and how is that benefiting you?
timeline capture. what needs to be done next
Great tool for customer success & onboarding teams
What do you like best about the product?
A simple interface without clutter, which makes it easy for the team to use the platform. Additionally, the focus on client's experience is great
What do you dislike about the product?
a. A dedicated view is missing for team leads to manage the team's work effectively.
b. Introducing NLP, and recognizing categories better when creating tasks would take UX to a better level.
c. Better workflow management
b. Introducing NLP, and recognizing categories better when creating tasks would take UX to a better level.
c. Better workflow management
What problems is the product solving and how is that benefiting you?
We are solving for better collaboration within the organization and with the client team to a. Improve the speed of implementation, b. Improve client experience and c. Make processes scalable
Recommendations to others considering the product:
If you are looking to improve customer success and customer onboarding, Rocketlane is a great place to start
Good & User Friendly Platform
What do you like best about the product?
We're able to organize all activities related to our work on a dashboard which is user friendly and a new person can get familiar with it within the first ay itself
What do you dislike about the product?
Sometimes the notifications don't show up on time. I don't know if its only my problem, but I've faced this a few times I used rocketlane
What problems is the product solving and how is that benefiting you?
We're mainly using this to organize our activities related to pre-sales & post-sales. So far we had a great experience
Great Project Management & Collaboration Platform
What do you like best about the product?
Amazing Project Management Details like Gantt Chart etc..
Deadline notification
Chat option
Customer Invitation
Managing End to end project from this tool
Quick summary by using Drag and drop
Deadline notification
Chat option
Customer Invitation
Managing End to end project from this tool
Quick summary by using Drag and drop
What do you dislike about the product?
Should have duplicate project fields feature
What problems is the product solving and how is that benefiting you?
Project Management
It saved time alot and gives clear visibility to all stakeholdes
Gives clear visibility to all stakeholders whats happening on particular project
It saved time alot and gives clear visibility to all stakeholdes
Gives clear visibility to all stakeholders whats happening on particular project
Recommendations to others considering the product:
My clients are using this platform and they are very happy to see the performance of the project via it
A highly recommended tool for any B2B setup
What do you like best about the product?
1. The Product is easy to use and has no learning curve
2. Excellent team to help you find success with the product quickly.
3. Great features added to increase productivity.
2. Excellent team to help you find success with the product quickly.
3. Great features added to increase productivity.
What do you dislike about the product?
Nothing, really. I enjoyed using the platform.
What problems is the product solving and how is that benefiting you?
1. Rocketlane helps us with our onboarding of customers.
2. Visibility of tasks assigned to the customer and your front.
2. Visibility of tasks assigned to the customer and your front.
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