Rocketlane
RocketlaneExternal reviews
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A Tool that makes Project Management exciting and easy!
What do you like best about the product?
As a sales exec, i have to manage a lot of customer projects on a daily basis. Rocketlane makes life easy. I love that we can templatise projects, manage customer onboardings and give platform visibility to our customers is a game-changer for us. I have just started using the tool and I already see how it impacts my TTV.
What do you dislike about the product?
A way to learn about their new features would have the team updated. I would like to see some learning videos to share with my team members.
What problems is the product solving and how is that benefiting you?
Primarily it solves Project management, Resource and capacity planning. I love using the Board/ kanban views to move tasks around. It also helps me move between assignees. Rocketlane also have all the integrations needs for my org, making this a well - automated product to work with. The new Mobile friendly view has greratly benefitted my customers.
Help in improving post sales engagement and tracking projects.
What do you like best about the product?
I am a Csm and I want to track progress of my post sales engagement. I believe regular project management tools have just Kannan boards (trello, asana ) the ability of framing my own projects and add fields based on every project or account is very helpful. The reminders and ability to invite a friend and work in a place is a game changer.
What do you dislike about the product?
I think they should have a free version similar to asana and other project management modules. Having a freemium model helps us get a flavour of the tool which is important.
What problems is the product solving and how is that benefiting you?
I believe organising all the accounts in one place is really helpful. I have added each account as a project and add all my engagements as various tasks under the project with deadlines thereby giving me a unified view and also help me prioritize my effort on accounts.
SIMPLICITY at its Finest!
What do you like best about the product?
What separate Rocketlane from other PMS is its SIMPLICITY, while still affectively help you manage your project.
What do you dislike about the product?
Not much to dislike so far. I think as people continue to use the product, feedback will help make the product better!
What problems is the product solving and how is that benefiting you?
Help organize client tasks and project manage product launch.
Seamless Workflow with Rocketlane
What do you like best about the product?
The representation of the timelines is a great view to see and explain to clients the different phases of the onboarding.
What do you dislike about the product?
I am waiting for the color coordination update that is soon to come. This way i can highlight cards in red so my client knows they are overdue.
What problems is the product solving and how is that benefiting you?
Its saves alot of time on being able to share support documentation, demo videos/looms or example template/documents as they are all accesible right in the task card.
Rocketlane... or the tool who made me a more organised Onboarding Manager!
What do you like best about the product?
Rocketlane allows me to keep track of my projects' milestones and deadlines in a clear, efficent way. I can, at a glance, understand what needs to be done for a client, log hours spent working on a project, and update dates and timelines easily.
What do you dislike about the product?
There are certain minor designs and features that I'm not fully in love with (the UX for logging time and completing a task, namely). But the Rocketlane team is very receptive of our feedback and is constantly in contact with our team lead to share this internally on their side.
What problems is the product solving and how is that benefiting you?
Rocketlane came to replace our previous tool which was not comfortable to use, and lacked many features that make Rocketlane a better fit for our current needs. Rocketlane solved the visibility issue for me, as it allows me to very easily keep track of every project I am managing, easily sharing information with customers through the platform. It also helps me stay organised and be up to speed with my projects' tasks.
Streamlining our implementation process
What do you like best about the product?
We've used Rocketlane for over a year now. I thoroughly enjoy working with everyone on the Rocketlane team! Madhu, Krishita, Vishnu, Sri, and everyone on the Care team have taken great care of us.
What do you dislike about the product?
We would love to see more product adoption/engagement metrics within Rocketlane to help give insight into what area(s) of the implementation process to improve! Examples of engagement metrics: How many customers are "actively" using Rocketlane? Which tasks are being engaged and not engaged with?
What problems is the product solving and how is that benefiting you?
Before Rocketlane, our project implementations were managed in Google spreadsheets. Rocketlane has allowed us to:
1. Modernize our implementations process
2. Centralize information to improve productivity
3. Integrate with Salesforce to bilaterally push/pull project statues
1. Modernize our implementations process
2. Centralize information to improve productivity
3. Integrate with Salesforce to bilaterally push/pull project statues
Great tool for Onboarding
What do you like best about the product?
Love the collobaration it allows with customers. Makes project managing during onboarding super seamless where we can clearly track the different stages and progress
What do you dislike about the product?
Nothing significant I can think of at this time. It's a good tool with great potential
What problems is the product solving and how is that benefiting you?
Onboarding is critical for us since the exchange of information during the stage defines success for us through out the customer journey. There is shared ownership with the customer to get the required data and complete tasks on product for a successful onboarding to happen. Rocketlane allows me to definte the journey clearly and split tasks clearly outlining owners. This way there is clarity on blockers, progress and other aspects
Sub-tasks, Tasks, phases - Rocketlane has got it all!
What do you like best about the product?
Rocketlane is the perfect onboarding platform that gives the customer a seamless postsales experience.
What do you dislike about the product?
Nothing on top of my mind. fills most of the gaps
What problems is the product solving and how is that benefiting you?
We have close to 60 different steps before a customer goes live and Rocketlane simplifies these steps and makes the process seamless.
Helps save time and money
What do you like best about the product?
Rocketlane has enhanced the onboarding experience for our customers.
What do you dislike about the product?
No downsides as of now. The integration with Salesforce is also seamless.
What problems is the product solving and how is that benefiting you?
Our onboarding was happening in silos and after we got Rocketlane it is streamlined and solves 95% of our onboarding requirments.
Seamless collaboration across all my teams !
What do you like best about the product?
The entire team has transparency across various projects and where we are as a team
What do you dislike about the product?
I do not see any downsides to this tool, so far.
What problems is the product solving and how is that benefiting you?
The weekly report and the people performance report are the cherry on top. The top management has a bird's-eye perspective of what is going on across the entire onboarding.
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