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Great organization and accoutability
What do you like best about the product?
Organization of tasks. I like that we can break down what tasks need to happen in order to compelte a project.
What do you dislike about the product?
Some customers lean towards email. going back and forth has been tough for me. copying actions from one place to another. or just copying notes.
What problems is the product solving and how is that benefiting you?
Organizing the project with a customer and defining the steps that need to happen in order to have a succussfull implementations.I like being able to communitate with the customer.
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Time sheets- What a saviour
What do you like best about the product?
As a manager, timesheets gives me an excellent perpespective about where my IM's spend their time.
What do you dislike about the product?
Would be good to have more integrations.
What problems is the product solving and how is that benefiting you?
The current integrations saves a ton of time and energy. The two way sync is just WOW!
Rocketlane makes it easy to collaborate with customers and project manage
What do you like best about the product?
I like the ability to tag and chat with customers on particular tasks. This allows me to provide clarity and saves me time in # of meetings. I also like utilzing the Rocketlane as a Gantt type view to flag potential risks or dependencies that a customer has not completed.
What do you dislike about the product?
I think the reporting functionality in Rocketlane is limited. While my main role is as a user, as I have been working to increase our internal implementation templates and tracking time on items and phases, I feel limited in my reporting capabilities.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us implement our customers. For customers that utilize our standard implementation and products, Rocketlane helps us direct our admins to our documentation and understand the lift required to launch.
Rocketlane Helps Customers
What do you like best about the product?
I like how much it keeps customers on track. It's easy to use, centralizes implementation-related conversations, and makes the planning process a breeze. Customers can move at their own pace through the project plan.
What do you dislike about the product?
I haven't heard any complaints from customers and have none myself.
What problems is the product solving and how is that benefiting you?
It's solving a few problems:
1. centralizing comms
2. providing a self-service, centralized portal, with everything the customer needs at a given moment.
1. centralizing comms
2. providing a self-service, centralized portal, with everything the customer needs at a given moment.
Fantastic, Intuitive, and Reasonably Priced
What do you like best about the product?
I've never experienced project software that stems the tide between internal project organization and client interaction and inclusivity. Rocketlane is packed with features to ensure a smoothly run project and clients who are always up-to-date. Not to mention, Rocketlane consolidates communications, collaboration, and document storage.
What do you dislike about the product?
I'd like to have the ability to customize the client facing overview screen.
What problems is the product solving and how is that benefiting you?
Rocketlane makes resource allocation easy. We've used three different industry giants for project management. None of them could beat the resource allocation, organization, and client GUI that Rocketlane provides.
The Right Mix: Scheduling + Planning w/Durations and Dependencies + Forms + + +
What do you like best about the product?
I've been in the software implementation space since about 2005. I've worked with many PM tools (or other tools that folks have forced into being PM tools (Smartsheet, Asana, Monday, Saviom, SAP, Wrike, ClickUp, Jira, etc.) and each of them has some piece that isn't exactly what Implementation (Onboarding) needs OR they do, but you have to buy it separately. Or they do, but their core product is clunky and requires to much admin support to set it up. Or they don't have a client facing portal. Or they don't have enough automation/repeatability withouth paying for extra API calls. Or they don't have a visual schedule. Or they don't have documentation storage. Or they charge thousands of dollars for an integration to another system.
We are just getting ready to go live with Rocketlane, so I will update if anything changes, but frankly speaking, I have not found another tool that gives the right amount of functionality in the way that Rocketlane does. And I have spent what seems like a lifetime looking for a tool that is the right mix of scheduling/resource management, planning with durations and dependencies, integrations, smart forms, and a client facing portal. Rocketlane has these features, and more, as part of their core product.
The Sales Process was just the right mix of 'here to help' while also giving me time and space to make the decisions I needed. Kaushik was lovely to work with during that process. During the sales cycle, we also had the opportunity to work with one of their Product team members, Madhu, who was very open to collaborating on one of our more unique use cases. Our Onboarding Lead, Rajesh has been very helpful during this process as well. We've even had some help from the Rocketlane team with our integrations.
For a small team and company like mine, a tool like Rocketlane can be a signficant game changer. We already see other ways we could use the tool to improve our workflow outside of Implementations/Onboarding. We are very excited about the possibilities!
We are just getting ready to go live with Rocketlane, so I will update if anything changes, but frankly speaking, I have not found another tool that gives the right amount of functionality in the way that Rocketlane does. And I have spent what seems like a lifetime looking for a tool that is the right mix of scheduling/resource management, planning with durations and dependencies, integrations, smart forms, and a client facing portal. Rocketlane has these features, and more, as part of their core product.
The Sales Process was just the right mix of 'here to help' while also giving me time and space to make the decisions I needed. Kaushik was lovely to work with during that process. During the sales cycle, we also had the opportunity to work with one of their Product team members, Madhu, who was very open to collaborating on one of our more unique use cases. Our Onboarding Lead, Rajesh has been very helpful during this process as well. We've even had some help from the Rocketlane team with our integrations.
For a small team and company like mine, a tool like Rocketlane can be a signficant game changer. We already see other ways we could use the tool to improve our workflow outside of Implementations/Onboarding. We are very excited about the possibilities!
What do you dislike about the product?
It's not that we 'dislike' anything, per se. We do see some areas that could be improved and we beileve they will. As an example, in order for fields sync to work, you have to create an automation using a Salesforce object as a trigger to create a new project. Automation workflows are geared towards creating new projects only. We also can only seem to update 1 Salesforce Object per project. But these are things we can see solutions for already and so we think it's just a matter of time before those improvements are made.
I do which there was a 'restricted use' type license at a lower cost that we could use for leadership -- folks that don't need to have their schedules managed but would benefit from being able to access Rocketlane OR would be folks we might want to fill out a form occasionally (like Sales) but aren't needed beyond that.
That said, the cost of Rocketlane is also quite reasonable, so I don't have big feelings on that at this moment.
I do which there was a 'restricted use' type license at a lower cost that we could use for leadership -- folks that don't need to have their schedules managed but would benefit from being able to access Rocketlane OR would be folks we might want to fill out a form occasionally (like Sales) but aren't needed beyond that.
That said, the cost of Rocketlane is also quite reasonable, so I don't have big feelings on that at this moment.
What problems is the product solving and how is that benefiting you?
We needed resource management, project management, client facing portal, smart forms, document storage / collaboration tools, and workflow improvements within the organization. Rocketlane has those features as part of the core product.
Onboarding for PSA made simple & easy!!!
What do you like best about the product?
Rocketlane makes our oboarding process extremely easy and simple. Our collaboration with customers has now become so much more interactive. Rocketlane has reduced our time to value from 100 days to 70 days in just our first 50 project deliveries.
What do you dislike about the product?
Rocketlane doesnt have a free version to use and test. But their demo makes it up for this.
What problems is the product solving and how is that benefiting you?
Rocketlane makes our onboarding process easy and simple. For a PSA process, a complex onboarding is made simple on the tool. We use the chat function for interactions and collaboration. We are very excited for the company's vision and growth.
Best onboarding tool for PS companies
What do you like best about the product?
Absolutely love Rocketlane for our PSA onboardings. We love using Rocketlane for its Kanban boards, writing and sharing scripts for our advertising customers. We create projects for video production, we use the scripts and story boards to collaborate with our customers. The customer portal is very helpful, especially SPACES where we can share embedded URLs
What do you dislike about the product?
We would love to see a more nuanced customer portal. Our CSM showed us an upcoming customer portal feature that we are very excited about!
What problems is the product solving and how is that benefiting you?
Collaboration is our buggest WIN! Our customers get a lot of visbility through the product. We look more professional and are also able to track the various projects we've onboarded
Rocketlane - is simply the best.
What do you like best about the product?
I would suggest/perfer Rocketlane to explore more about yourself and where you can enhance your technical skill set. Most importanly , they are very collaborative with the customer with proper communication - which makes the work much more productive and efficient.
What do you dislike about the product?
As of now, I don't have any dislikes which is pretty good ;) !!!
What problems is the product solving and how is that benefiting you?
I don't have any problem, everything that works good !
"Good tool for management of Project with complete visibility among the team "
What do you like best about the product?
Rocketlane's exclusive collection of features empowers us to effortlessly initiate new projects, while its informational reports provide both our team and key stakeholders with comprehensive visibility
What do you dislike about the product?
Currently,
there isn't a mobile application available. However, having one would enhance our ability to receive prompt notifications,access reports – all without a laptop or reliant on a mobile browser."
there isn't a mobile application available. However, having one would enhance our ability to receive prompt notifications,access reports – all without a laptop or reliant on a mobile browser."
What problems is the product solving and how is that benefiting you?
The application proves effortlessly overseeing a multitude of key projects and initiatives. Its intelligent auto-fill capabilities further streamline new initiative projects
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