Rocketlane
RocketlaneExternal reviews
794 reviews
from
External reviews are not included in the AWS star rating for the product.
user-friendly and intuitive tool
What do you like best about the product?
I often appreciate tools with a clean and intuitive interface, making it easy to navigate and use the features without a steep learning curve. Effective collaboration features, such as real-time communication, file sharing, and task assignment, are often highly valued.
What do you dislike about the product?
Challenges related to integrating Rocketlane with other tools or platforms is a source of user frustration.
What problems is the product solving and how is that benefiting you?
A stable and reliable platform with fast performance contributes to a positive user experience.
Rocketlane is a great tool
What do you like best about the product?
UX/UI is really good; The tool is easy to use in regards of project fields configuration, project templates
What do you dislike about the product?
Nothing, to be honest. It is a great tool for project management and customer onboarding. Also, the customer support is really dilligent and helpful.
What problems is the product solving and how is that benefiting you?
We are escalting, so Rocketlane helps us establish processes and in keeping us organized
A one place platform for managing tasks and projects.
What do you like best about the product?
Project management, Time management, Transperancy betwen user and client, Ease of use, integration of other softwares.
What do you dislike about the product?
Customer support is not very active and resolution time is also high, Cost.
What problems is the product solving and how is that benefiting you?
It allows us to track all our peojects and make sure they are completed well within the given deadline. It gives transparency between users and clinet through chat which makes easier to communicate and understand the scope of project. It also helps in tracking the bandwidth of the other team members.
Project Manager Team Lead
What do you like best about the product?
The easy user interface and project templates
What do you dislike about the product?
The reporting and high level project views
What problems is the product solving and how is that benefiting you?
Project management, project organization, task management, collaboration, transparency, communication (internally and externally)
A well thought out tool for project management.
What do you like best about the product?
The internal chat features and the ability to create these contextual checkpoints.
Brilliant integration abilities to other tools like slack.
Ease of trakcnig implement every task in the most simplest of manners and the attribution and tagging part of each task is also well designed.
I use this for managing crucial client facing projects almost every day and the tool has ben a life saver to say the least.
Brilliant integration abilities to other tools like slack.
Ease of trakcnig implement every task in the most simplest of manners and the attribution and tagging part of each task is also well designed.
I use this for managing crucial client facing projects almost every day and the tool has ben a life saver to say the least.
What do you dislike about the product?
Slightly confuing UI which has a small amount of learning curve but once that is done, it becomes a really easy and efficient tool.
What problems is the product solving and how is that benefiting you?
streamlining communication and helping to get a birds eye view of the project.
Prompt response, overall a good service.
What do you like best about the product?
Rocketlane was a best Implementation tool, with creating various projects, milestones, tasks, statuses and others. I have used the tool for a while during delivery of projects and extremely pro tool.
What do you dislike about the product?
It has everything that is required for Project Management
What problems is the product solving and how is that benefiting you?
Project tracking and updating stake holders
Rocket Lane Implementation is a Game Changer
What do you like best about the product?
The Implementation service (Vishnu & Krishita) were extremely helpful and catered towards our needs. Implementing Rocket Lane was a big project intertnally for us with various departments and stakeholders impacted that needed it's success in order for our objectives to flow. The effort and attention from the implementtion team was excellent. We had various critical integrations running and their engineers made sure to come up with solutions or work arounds everytime we encountered little challenges or road bumps along the way. The team is now using the system and everything we do on our end seamlessly flows through our integration with other teams and departments.
We have never experienced a closer touch service (from implementation and customer support ) where we felt like the team wants our success as much as theirs.
We have never experienced a closer touch service (from implementation and customer support ) where we felt like the team wants our success as much as theirs.
What do you dislike about the product?
Rocket Lane can encounter some small bugs here and there due to the nature of the product's tenure in the market (~4 years). The system could also be a little quicker and responsive. They assured they are working on these aspects of the product.
What problems is the product solving and how is that benefiting you?
Centralizing the data flow between various teams (SFDC x RL) while allowing us to manage our own Implementations/projects for multiple clients.
Rocketlane 2024
What do you like best about the product?
I have had a very good experience so far using rocketlane it has all the features you would expect from an implementation provider,the private space which I use for actionable within the team same is not visible to client.It also allows us to control our branding and onboarding better than competitors.
What do you dislike about the product?
As of now I have not come across any challenge using this tool it has been of great help.Fantastic!
What problems is the product solving and how is that benefiting you?
We can accelerate our clients onboarding projects and facilitate issue management with existing clients.
Intuitive project tracker
What do you like best about the product?
Being able to customize projects and accurately log my hours instantly and easily.
What do you dislike about the product?
Difficult to shift timelines sometimes. Very manually in some cases.
What problems is the product solving and how is that benefiting you?
Rocketlane helps with keeping your team organized and external stakeholders on track. Easy way to understand bandwidth and progress among the team.
A Simple -Nimble -Intuitive Customer Onboarding / Project Management Platform
What do you like best about the product?
A system of record, collaboration and engagement for all projects. Keeps us honest and importantly one place for task management during customer onboarding (a crucial phase in a customer lifecycle)
What do you dislike about the product?
Nothing that I dislike but several I would like learn more about
1. Product roadmap
2. Dashboards for decision making
3. What part/tasks of the project leaks money
4. Trends on reasons for delays on onboarding
1. Product roadmap
2. Dashboards for decision making
3. What part/tasks of the project leaks money
4. Trends on reasons for delays on onboarding
What problems is the product solving and how is that benefiting you?
The largest used case for us is the customer onboarding and seamless communication + weekly status review with our customers
We also use it as a Project Management tool for CSMs to help effectively run and monitor the progress of their project
and /or customer success plan - multi pronged projects which has varied stakeholders both within ours and customer's org
We also use it as a Project Management tool for CSMs to help effectively run and monitor the progress of their project
and /or customer success plan - multi pronged projects which has varied stakeholders both within ours and customer's org
showing 311 - 320