Rocketlane
RocketlaneExternal reviews
792 reviews
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Customer Onboarding Made Easy!
What do you like best about the product?
Best part about Rocketlane is how easy it is to use.
Our customers have visibility on what is going to happen once they buy our platform and they are updated every week on their progress.
Our customers have visibility on what is going to happen once they buy our platform and they are updated every week on their progress.
What do you dislike about the product?
Although I don't see any downside to using Rocketlane, I would love to have more automation in place which can help free up some bandwidth for my team.
Also, more integrations with other tools like Trainn, Vidyard & Loom will help us import videos made over there to Rocketlane for quick troubleshooting videos sent out to the customer.
Otherwise Rocketlane feels like a complete tool
Also, more integrations with other tools like Trainn, Vidyard & Loom will help us import videos made over there to Rocketlane for quick troubleshooting videos sent out to the customer.
Otherwise Rocketlane feels like a complete tool
What problems is the product solving and how is that benefiting you?
We are using Rocketlane for the following Use cases:
1. HR onboarding
2. Internal Employee Platform Onboarding
3. Customer Onboarding
Rocketlane has helped us measure our Onboarding efforts effectively.
1. HR onboarding
2. Internal Employee Platform Onboarding
3. Customer Onboarding
Rocketlane has helped us measure our Onboarding efforts effectively.
A good Asana alternative
What do you like best about the product?
We use it to help keep new customers up to date on how their implementation and onboarding are going. It does the trick!
What do you dislike about the product?
Nothing yet. We have a very basic use case, so it works well for our needs.
What problems is the product solving and how is that benefiting you?
Rocketlane allows users to check in on their project without requiring me to check in and write an email back. This means I can focus my email touches on relationship building
ONBOARDING MADE EASY
What do you like best about the product?
It is a great way to sort out your onboarding process.
What do you dislike about the product?
It takes a little time to get a hang of it.
What problems is the product solving and how is that benefiting you?
Having used Excel sheets previously, using Rocketlane has eased the overall onboarding process
It is user friendly and easy to use and liked by all.
What do you like best about the product?
I can Apply some filters as per my requirement it is user friendly.
What do you dislike about the product?
I am not able to direclty search anything.
What problems is the product solving and how is that benefiting you?
Because there are many filter and all informations are available at one place so it is very useful to us.
This is high Useful and easily track the project implementations
What do you like best about the product?
Support Team had given the best possible recommendations on the platform
What do you dislike about the product?
More enhancement to the platform would be helpfull
What problems is the product solving and how is that benefiting you?
Reminders, Allowed Clients to view the progress on the Tasks or phases which avoids us to keep update the clients in timely manner
Very easy and high performing project management platform
What do you like best about the product?
The interface is streamlined and keeps all tasks organized.
It is easy to navigate and manage different projects, set up tasks, set deadlines and collaborate with team members.
It provides the correct visibility to the clients to track the progress of their projects.
It is easy to navigate and manage different projects, set up tasks, set deadlines and collaborate with team members.
It provides the correct visibility to the clients to track the progress of their projects.
What do you dislike about the product?
As of now, everything is working great !
What problems is the product solving and how is that benefiting you?
Rocketlane is pretty smooth in organizing workflows and has helped improve our project management. It has performed incredibly well and could be of great benefit to any organization.
Useful tool for Onboarding teams.
What do you like best about the product?
The ability to set milestones throughout the onboarding process and to be able to give clients a view and space to follow up on the events assigned to them.
What do you dislike about the product?
Nothing significant, took a little time to get an understanding of the platform but their team was really helpful during the process so all good.
What problems is the product solving and how is that benefiting you?
Able to manage all my projects and see a list of tasks in one place across projects saves a lot of time and ensures I don't miss out on anything important
All in One Place - No need to go anywhere else
What do you like best about the product?
The dynamic use of Rocketlane Application such as manage the different projects, setup the stages of it, adding tasks to it and then also recording the working hours spent on various tasks in a timesheet to track productivity. Another feature is to invite people on the project by providing limited access to them just for tracking the project implementation stages where they cannot see any private tasks that one has crated for their purpose.
What do you dislike about the product?
Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
What problems is the product solving and how is that benefiting you?
Rocketlane is solving the problem of managing all the projects at one place with showing the dynamic information as well such as the project plan, total time invested, owner of the project, task close/open statuses and more. This all saves lot of time.
Helping us in onboarding our customers by setting expectations through milestones
What do you like best about the product?
1. Integration of rocketlane and CRM took a very less amount of time
2. Developers and CSM were helpful at every step and understood the requirement
2. Developers and CSM were helpful at every step and understood the requirement
What do you dislike about the product?
1. In-app product guide which could lead to the KB of that functionalities.
What problems is the product solving and how is that benefiting you?
Helping us in onboarding our customers by setting expectations through milestones and solving for clear communication between us and our client
Useful tool for project management
What do you like best about the product?
Ease of use of Rocketlane is the best thing
What do you dislike about the product?
There is none as of now. Rocketlane looks quite useful
What problems is the product solving and how is that benefiting you?
Project management
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