Rocketlane
RocketlaneReviews from AWS customer
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The Right Mix: Scheduling + Planning w/Durations and Dependencies + Forms + + +
What do you like best about the product?
I've been in the software implementation space since about 2005. I've worked with many PM tools (or other tools that folks have forced into being PM tools (Smartsheet, Asana, Monday, Saviom, SAP, Wrike, ClickUp, Jira, etc.) and each of them has some piece that isn't exactly what Implementation (Onboarding) needs OR they do, but you have to buy it separately. Or they do, but their core product is clunky and requires to much admin support to set it up. Or they don't have a client facing portal. Or they don't have enough automation/repeatability withouth paying for extra API calls. Or they don't have a visual schedule. Or they don't have documentation storage. Or they charge thousands of dollars for an integration to another system.
We are just getting ready to go live with Rocketlane, so I will update if anything changes, but frankly speaking, I have not found another tool that gives the right amount of functionality in the way that Rocketlane does. And I have spent what seems like a lifetime looking for a tool that is the right mix of scheduling/resource management, planning with durations and dependencies, integrations, smart forms, and a client facing portal. Rocketlane has these features, and more, as part of their core product.
The Sales Process was just the right mix of 'here to help' while also giving me time and space to make the decisions I needed. Kaushik was lovely to work with during that process. During the sales cycle, we also had the opportunity to work with one of their Product team members, Madhu, who was very open to collaborating on one of our more unique use cases. Our Onboarding Lead, Rajesh has been very helpful during this process as well. We've even had some help from the Rocketlane team with our integrations.
For a small team and company like mine, a tool like Rocketlane can be a signficant game changer. We already see other ways we could use the tool to improve our workflow outside of Implementations/Onboarding. We are very excited about the possibilities!
We are just getting ready to go live with Rocketlane, so I will update if anything changes, but frankly speaking, I have not found another tool that gives the right amount of functionality in the way that Rocketlane does. And I have spent what seems like a lifetime looking for a tool that is the right mix of scheduling/resource management, planning with durations and dependencies, integrations, smart forms, and a client facing portal. Rocketlane has these features, and more, as part of their core product.
The Sales Process was just the right mix of 'here to help' while also giving me time and space to make the decisions I needed. Kaushik was lovely to work with during that process. During the sales cycle, we also had the opportunity to work with one of their Product team members, Madhu, who was very open to collaborating on one of our more unique use cases. Our Onboarding Lead, Rajesh has been very helpful during this process as well. We've even had some help from the Rocketlane team with our integrations.
For a small team and company like mine, a tool like Rocketlane can be a signficant game changer. We already see other ways we could use the tool to improve our workflow outside of Implementations/Onboarding. We are very excited about the possibilities!
What do you dislike about the product?
It's not that we 'dislike' anything, per se. We do see some areas that could be improved and we beileve they will. As an example, in order for fields sync to work, you have to create an automation using a Salesforce object as a trigger to create a new project. Automation workflows are geared towards creating new projects only. We also can only seem to update 1 Salesforce Object per project. But these are things we can see solutions for already and so we think it's just a matter of time before those improvements are made.
I do which there was a 'restricted use' type license at a lower cost that we could use for leadership -- folks that don't need to have their schedules managed but would benefit from being able to access Rocketlane OR would be folks we might want to fill out a form occasionally (like Sales) but aren't needed beyond that.
That said, the cost of Rocketlane is also quite reasonable, so I don't have big feelings on that at this moment.
I do which there was a 'restricted use' type license at a lower cost that we could use for leadership -- folks that don't need to have their schedules managed but would benefit from being able to access Rocketlane OR would be folks we might want to fill out a form occasionally (like Sales) but aren't needed beyond that.
That said, the cost of Rocketlane is also quite reasonable, so I don't have big feelings on that at this moment.
What problems is the product solving and how is that benefiting you?
We needed resource management, project management, client facing portal, smart forms, document storage / collaboration tools, and workflow improvements within the organization. Rocketlane has those features as part of the core product.
Onboarding for PSA made simple & easy!!!
What do you like best about the product?
Rocketlane makes our oboarding process extremely easy and simple. Our collaboration with customers has now become so much more interactive. Rocketlane has reduced our time to value from 100 days to 70 days in just our first 50 project deliveries.
What do you dislike about the product?
Rocketlane doesnt have a free version to use and test. But their demo makes it up for this.
What problems is the product solving and how is that benefiting you?
Rocketlane makes our onboarding process easy and simple. For a PSA process, a complex onboarding is made simple on the tool. We use the chat function for interactions and collaboration. We are very excited for the company's vision and growth.
Best onboarding tool for PS companies
What do you like best about the product?
Absolutely love Rocketlane for our PSA onboardings. We love using Rocketlane for its Kanban boards, writing and sharing scripts for our advertising customers. We create projects for video production, we use the scripts and story boards to collaborate with our customers. The customer portal is very helpful, especially SPACES where we can share embedded URLs
What do you dislike about the product?
We would love to see a more nuanced customer portal. Our CSM showed us an upcoming customer portal feature that we are very excited about!
What problems is the product solving and how is that benefiting you?
Collaboration is our buggest WIN! Our customers get a lot of visbility through the product. We look more professional and are also able to track the various projects we've onboarded
Rocketlane - is simply the best.
What do you like best about the product?
I would suggest/perfer Rocketlane to explore more about yourself and where you can enhance your technical skill set. Most importanly , they are very collaborative with the customer with proper communication - which makes the work much more productive and efficient.
What do you dislike about the product?
As of now, I don't have any dislikes which is pretty good ;) !!!
What problems is the product solving and how is that benefiting you?
I don't have any problem, everything that works good !
"Good tool for management of Project with complete visibility among the team "
What do you like best about the product?
Rocketlane's exclusive collection of features empowers us to effortlessly initiate new projects, while its informational reports provide both our team and key stakeholders with comprehensive visibility
What do you dislike about the product?
Currently,
there isn't a mobile application available. However, having one would enhance our ability to receive prompt notifications,access reports – all without a laptop or reliant on a mobile browser."
there isn't a mobile application available. However, having one would enhance our ability to receive prompt notifications,access reports – all without a laptop or reliant on a mobile browser."
What problems is the product solving and how is that benefiting you?
The application proves effortlessly overseeing a multitude of key projects and initiatives. Its intelligent auto-fill capabilities further streamline new initiative projects
Useful for project management
What do you like best about the product?
I like that it is easy to customize the templates for various project template needs. It is easy to share internally and collaborate to ensure project completion.
What do you dislike about the product?
Some of the design can be a little counterintuitive and focused too intently on individual tasks, making it difficult to do large updates or efficiently make bulk changes.
What problems is the product solving and how is that benefiting you?
It provides a place to track the progress of many clients at once, and standardizes the steps we must take in order to successfully complete the implementation of a client.
A Tool that makes Project Management exciting and easy!
What do you like best about the product?
As a sales exec, i have to manage a lot of customer projects on a daily basis. Rocketlane makes life easy. I love that we can templatise projects, manage customer onboardings and give platform visibility to our customers is a game-changer for us. I have just started using the tool and I already see how it impacts my TTV.
What do you dislike about the product?
A way to learn about their new features would have the team updated. I would like to see some learning videos to share with my team members.
What problems is the product solving and how is that benefiting you?
Primarily it solves Project management, Resource and capacity planning. I love using the Board/ kanban views to move tasks around. It also helps me move between assignees. Rocketlane also have all the integrations needs for my org, making this a well - automated product to work with. The new Mobile friendly view has greratly benefitted my customers.
Growing SaaS Onboarding
What do you like best about the product?
I like the ability to provide updates and insights to customers at a visible level. That allows our teams to know what the status of the project is. The ability to natively integrate with our CRM allows us to have visibility with our Sales Organization on the installation of our products.
What do you dislike about the product?
Currently, the necessity for users to have paid seats to look at rocketlane data is very unfavorable. To share the reports and useful information all members need to have an account and that restricts how much we can use the system and how much other teams can integrate with it.
What problems is the product solving and how is that benefiting you?
It allows for our customers to have visibility and receive updates on their deployment more regularly. This then saves our team's time and gives a better sense of the status of a customer receiving one of our products.
Great Product
What do you like best about the product?
Rocketlane is very easy for me to cutomize and templatize for my team. It allows us to properly track the key milestones that our team tracks in customer implementations. We're able to easily collaborate with customers on projects and tasks in real-time.
What do you dislike about the product?
Rocketlane has great functionality but is a newer product - it seems they are still building functionality to fit different use cases for their customer base.
What problems is the product solving and how is that benefiting you?
Rocketlane allows our Onboarding Managers to track client implementation and ongoing projects. We have fairly intricate projects and milestones for our client projects, and Rocketlane provides templating and flexibility in creating projects that our clients can view and collaborate on with us.
Help in improving post sales engagement and tracking projects.
What do you like best about the product?
I am a Csm and I want to track progress of my post sales engagement. I believe regular project management tools have just Kannan boards (trello, asana ) the ability of framing my own projects and add fields based on every project or account is very helpful. The reminders and ability to invite a friend and work in a place is a game changer.
What do you dislike about the product?
I think they should have a free version similar to asana and other project management modules. Having a freemium model helps us get a flavour of the tool which is important.
What problems is the product solving and how is that benefiting you?
I believe organising all the accounts in one place is really helpful. I have added each account as a project and add all my engagements as various tasks under the project with deadlines thereby giving me a unified view and also help me prioritize my effort on accounts.
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