Rocketlane
RocketlaneReviews from AWS customer
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Smart tool for Project management with complete visibility among the team members
What do you like best about the product?
There are many templated available that quickly allows us to kick-off a new project seamlessly. The reports helps us with complete visibility within the team and also with the key stakeholders.
What do you dislike about the product?
There is no mobile application to my knowledge and this would help us to quickly get notifications, view the reports and track important projects easily without having to use the laptop or a mobile browser.
What problems is the product solving and how is that benefiting you?
This application helps us manage various key projects and initiatives easily along with smart auto-fill options that are handy to kick-off new projects.
Provides us reports and dashboards that help the team to track their efficiency with ease and helps in driving productivity.
Provides us reports and dashboards that help the team to track their efficiency with ease and helps in driving productivity.
Informative, Welcoming & Useful
What do you like best about the product?
The sleek design of projects and the ability to collaborate on projects with clients
What do you dislike about the product?
So far nothing, its the best onboarding tool we've used so far
What problems is the product solving and how is that benefiting you?
Tracking our key tasks and time to value for clients
Krishita Shah is amazing!
What do you like best about the product?
Our CSM, Krishita, has been nothing short of helpful, kind, insightful and attentive. As we are a new onboarding function within SourceBreaker, we really see the value of organising our onboarding process for visability and clarity for not only ourselves but the wider team. Krishita reached out to me via LinkedIn, and from there we organised a catch up meeting. She has taken us through new features, really listened to our requirements and helped us create bespoke processes which only makes our lives easier. Thank you Krishita, you are an absolute asset to Rocketlane!
What do you dislike about the product?
Nothing springs to mind. Sometimes I feel like an on demand learning centre would be great - when I joined SourceBreaker I had to book training in, when it would have been great to have some on demand videos to initially catch up with the team.
What problems is the product solving and how is that benefiting you?
Keeping in the loop with KPI's we are hitting, making sure we do not miss any steps on the onboarding process which in turn standardises our process across different clients from different teams
Perfect end to end onboarding software
What do you like best about the product?
The ability to get a Birds Eye view of my entire org under one dashboard
What do you dislike about the product?
They could add a few more reporting capabilities
What problems is the product solving and how is that benefiting you?
My business entirely depends on Rocketlane and we heavily rely on the financial module.
The timesheets is an icing on the cake and saves loads of time!
The timesheets is an icing on the cake and saves loads of time!
Smoothest onboarding experience with Rocketlane
What do you like best about the product?
tracking onboarding progress has been very smooth with Rocketlane
What do you dislike about the product?
cant think of any negative aspects, my experience so far has been good
What problems is the product solving and how is that benefiting you?
I now have a single tool to track the onboarding progress of various customers
Tool for onboarding requirements
What do you like best about the product?
Financials module and daily notification alerts on Slack and emails
What do you dislike about the product?
Tool can be little slow at times. overall a good experience
What problems is the product solving and how is that benefiting you?
The tasks and projects are broken down really well.
Rocketlane is great tool for onboarding teams
What do you like best about the product?
The visibility we have achieved across the team has been exceptional.
What do you dislike about the product?
The user interface has room for improvement; it could be enhanced to provide a better user experience.
What problems is the product solving and how is that benefiting you?
Rocketlane simplifies the onboarding process by providing a centralized platform for all customer-related information, tasks, and communications. This leads to faster and more efficient onboarding, reducing the time-to-value
10/10 - PSA Tool
What do you like best about the product?
Reports & Dashboard provides cross functional alignement
What do you dislike about the product?
Advanced customisable reports will be helpful
What problems is the product solving and how is that benefiting you?
Give a Birds Eye view of where all the projects are headed towards. Can foresee delays and work accordingly.
Transparency, Collaboration, and Documentation for Seamless Implementations
What do you like best about the product?
Rocketlane makes it easy to build out templatized implementation processes to be utilized across all customer implementations. The interface and user experience provide for an easy-to-use space to collaborate with customers and internal teams and guide a productive and enjoyable onboarding process. The support team is eager to help and very accessible. I'm so happy to use Rocketlane to support our customer engagements.
What do you dislike about the product?
I have not identified any issues with the platform or critical missing features. I once had an issue with customizing notifications within projects I am a part of, and the support team quickly reacted and provided a solution to our needs.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us stay organized and on top of the onboarding process and necessary tasks to complete the project. Email notifications, filtered views, and documentation have been essential for managing Client Projects.
Complete Project Visibility for ALL Stakeholders
What do you like best about the product?
Rocketlane has been a game changer for our Customer Success and Professional Services teams to efficiently manage customer projects. Prior to using Rocketlane, the system we had in place was very rigid and lacked the clear visibility that needed to be easily shared. My favorite feature is the ability to add individual customer's Goals and Tasks to ensure the whole team is focused on making the customer successful
What do you dislike about the product?
So far nothing! The platform is great and if 'gaps' are ever found their support team is incredibly responsive to help document the requirements and advocate to get the functionality in place!
What problems is the product solving and how is that benefiting you?
Rocketlane has enabled our team to easily standardize our customer onboarding program to ensure that value is being achieved each step of the way. Additionally, the product is easily customized so that if any individual customer requests come up, they can be simply incorporated into the existing project.
Another key time saver for our team has been setting up the dependencies so that if a project ever gets off track a bit, we just have to update one individual task, and the rest update automatically! This removes our team's concern for tedious yet necessary tasks and keeps our focus solely on finalizing the customers' project
Another key time saver for our team has been setting up the dependencies so that if a project ever gets off track a bit, we just have to update one individual task, and the rest update automatically! This removes our team's concern for tedious yet necessary tasks and keeps our focus solely on finalizing the customers' project
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