Rocketlane
RocketlaneExternal reviews
792 reviews
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Good collaborative experience along with time tracking capability
What do you like best about the product?
I love the option to be able to track time directly from tasks and also alter the timesheet later before submission. It's also super easy to communicate with customers directly from our tasks & projects.
What do you dislike about the product?
We'd like to customise the customer portal further by choosing exactly what's shown on the project dashboard - not that the customer portal isn't good now, it's great!
What problems is the product solving and how is that benefiting you?
A lot of manual work is now automated - creating projects out of templates, email notifications, reminders, etc. Saves me a lot of time working on my day to day tasks.
Slick product with a great UX
What do you like best about the product?
Love the ease with which the project management has been designed. Helps me in delivering an great onboarding experience.
What do you dislike about the product?
For a new product, they seem to be ahead of the curve and I'm excited to see what they have in the store for the future
What problems is the product solving and how is that benefiting you?
We use it for Customer onboarding and extended product support post-Go-Live
Recommendations to others considering the product:
Quality of support and the engagement are the best in this category
Excellent project monitoring tool.
What do you like best about the product?
I love the structure and history of exploration. Ability to filter tasks. And we can see all the details of the comment as the exact date. Also, it is really easy to pull a report.
What do you dislike about the product?
sometimes updated information is not displayed in the time sheet module.
What problems is the product solving and how is that benefiting you?
Effective project tracking with collaboration and saving time and effort.
User friendly and Efficient tool for project progress tracking
What do you like best about the product?
Rocketlane is easy to use and synced with our work mail. The best feature is the daily reminder or status sharing which also acts as a to-do list. The way projects are organized in Rocketlane allows for a clear picture without going into each to check status.
What do you dislike about the product?
I'm not facing any issues and there's nothing to dislike.
What problems is the product solving and how is that benefiting you?
* Time Tracking.
* Collaboration with clients.
* Able to track deadlines and pending tasks.
* Collaboration with clients.
* Able to track deadlines and pending tasks.
Give your customers a 5-star onboarding experience with Rocketlane!
What do you like best about the product?
--=> Rocketlane helps create onboarding projects within a few minutes
--=> Reusable templates
--=> Ability to set up dashboards with useful widgets to track a project's progress, status etc
--=> Reusable templates
--=> Ability to set up dashboards with useful widgets to track a project's progress, status etc
What do you dislike about the product?
--=> Nothing as of now
--=> Would love to see a native integration with Pipedrive CRM
--=> Would love to see a native integration with Pipedrive CRM
What problems is the product solving and how is that benefiting you?
--=> Rocketlane helps structure the Onboarding process for customers
--=> It helps keep track of project timelines
--=> Allows us to share useful resources with customers to get them started
--=> It helps keep track of project timelines
--=> Allows us to share useful resources with customers to get them started
Review Rocketlane
What do you like best about the product?
Interface and the ease with which we can track our progress
What do you dislike about the product?
Nothing as such, everything looks good. Notifications could be improved
What problems is the product solving and how is that benefiting you?
Keep track of client engagements
Onboarding process made simple
What do you like best about the product?
It was simple to implement. Having customers own the task with a target date made onboarding on track.
What do you dislike about the product?
The landing page could be enhanced with the Highlevel status of all the projects.
What problems is the product solving and how is that benefiting you?
It has made our onboarding simple by implementing a process to track the progress of onboarding our customers.
We have also started using it for our POCs as a Project Management application. It helps us to keep track of the progress with a target completion date in mind.
We have also started using it for our POCs as a Project Management application. It helps us to keep track of the progress with a target completion date in mind.
User Friendly and Comprehensive
What do you like best about the product?
I'm in the middle of my onboarding with Rocketlane and I have to say, this has been VERY easy to set up. There is enough flexibility to fit our specific needs, without being overly complex. Even my SFDC Admin team commented on how easy the integration setup was. I'm excited to learn more about the tool.
What do you dislike about the product?
I've had a couple of minor glitches but not a big deal, and this is expected with any technology. It's still early in my usage so there is nothing that I disklike so far during my implementation of the tool.
What problems is the product solving and how is that benefiting you?
This is helping us to engage with our customers better by giving them more ownership and visibility into the projects that we are working on together. It is also helping me, as a manager, with reporting on team performance.
Insightful and Time Saving
What do you like best about the product?
Report and Resource Management Feature is time saving and helps us to increase productivity
What do you dislike about the product?
As of now, there is nothing as such to dislike.
What problems is the product solving and how is that benefiting you?
The report feature gives us birds eye view of the team's and project's performance, which helps us target the problem at the root.
Recommendations to others considering the product:
Go for it.
Super fast, Supported and Dynamic Delivery
What do you like best about the product?
Understanding our delivery needs & timeline
What do you dislike about the product?
Nothing, they've been incredibly helpful
What problems is the product solving and how is that benefiting you?
Improved Customer Experience and improved Implementation Manager support and delivery functionality.
Alongside improved portfolio management and overview
We hope Rocketlane will improve both delivery timelines and drive customer accountability
Alongside improved portfolio management and overview
We hope Rocketlane will improve both delivery timelines and drive customer accountability
Recommendations to others considering the product:
Incredibly supportive and fast-paced delivery team with a great product knowledge
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